Group Process Flashcards
Describe Tuckman theory.
Examined group development in a variety of settings
Describe the Forming phase
Team acquaints and establishes ground rules. Formalities are preserved and members are treated as strangers
Describe the Storming phase.
Members start to communicate their feelings but still view themselves as individuals rather than part of the team. They resist control by group leaders and show hostility.
Describe Norming phase.
People feel part of the team and realize that they can achieve work if they accept other viewpoints.
Describe Performing phase.
The team works in an open and trusting atmosphere where flexibility is the key and hierarchy is of little importance.
Describe Adjourning phase.
The team conducts an assessment of the year and implements a plan for transitioning roles and recognizing members’ contributions
What are the 6 communication techniques of a Group leadership?
- Giving information
- Clarification
- Confrontation
- Reflection
- Summary
- Support