Group Process Flashcards

1
Q

Describe Tuckman theory.

A

Examined group development in a variety of settings

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2
Q

Describe the Forming phase

A

Team acquaints and establishes ground rules. Formalities are preserved and members are treated as strangers

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3
Q

Describe the Storming phase.

A

Members start to communicate their feelings but still view themselves as individuals rather than part of the team. They resist control by group leaders and show hostility.

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4
Q

Describe Norming phase.

A

People feel part of the team and realize that they can achieve work if they accept other viewpoints.

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5
Q

Describe Performing phase.

A

The team works in an open and trusting atmosphere where flexibility is the key and hierarchy is of little importance.

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6
Q

Describe Adjourning phase.

A

The team conducts an assessment of the year and implements a plan for transitioning roles and recognizing members’ contributions

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7
Q

What are the 6 communication techniques of a Group leadership?

A
  1. Giving information
  2. Clarification
  3. Confrontation
  4. Reflection
  5. Summary
  6. Support
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