Group and Team Communication

Question 1

The ability to work together toward a common vision. The ability to direct to individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results. (Andrew Carnegie)

Answer 1

Teamwork

Question 2

One of the major factors that influence whether a group experience is successful and satisfying

Answer 2

Effective Communication

Question 3

Requires a communication style that is honest, flexible, assertive, enthusiastic, and tolerant to others.

Answer 3

Effective Group Communication

Question 4

To qualify as a group, the people must related in six ways

Answer 4

Perceptions, Motivation, Goals, Organization, Interdependence

Question 5

Exist to accomplish tasks or achieve goals. They are formed for the purpose of doing work such as class assignment, solving a problem, or making a decision. (Type of Group)

Answer 5

Secondary Group

Question 5

Focus on social or interpersonal relationships among members and exist primarily to satisfy what are labeled primary needs among members and exist primarily to satisfy what are labeled primary needs (Type of Group)

Answer 5

Primary Group

Question 6

To make a choice from among several alternatives. The group must identify what the possible choices are, discuss the consequences of the choices, and then select the alternative that best meets a need or achieves that goal of the group of a parent organization. (Secondary Group)

Answer 6

Decision-Making Groups

Question 6

exists to overcome some unsatisfactory situation or obstacles in achieving goal. Many, if not most, groups in business and industry are problem solving groups. (Secondary Group)

Answer 6

Problem Solving Groups

Question 7

Also called an encounter group, support group, or T-group. It helps group members work on personal problems or provided encouragement and support to help manage stress. (Secondary Group)

Answer 7

Therapy Groups

Question 7

The main goal of these groups is to gather information and learn new ideas. (Secondary Group)

Answer 7

Study Groups

Question 7

A group of people who are elected or appointed for a specific task. (Secondary Group)

Answer 7

Committees

Question 8

A group of three to fifteen employees who meet regularly to examine work processess with the goal of improving productivity, morale, and overall work quality.

Answer 8

Quality Circle

Question 9

A small group of people who are asked to focus on a particular topic or issue so that others can better understand the group’s topic or issue presented.

Answer 9

Focus group

Question 10

There are three elements involved in becoming a truly competent communicator:

Answer 10

MOTIVATION, KNOWLEDGE, SKILL