Gr 11 3.2 - IT AND THE WORKPLACE

Question 1

AI

Answer 1

ARTIFICIAL INTELLIGENCE
Simulation of human decision-making processes by a
computer system that is programmed to react based on
input gained from sensors.

Question 2

Decentralization of labour

Answer 2

Concept whereby ICT has made it possible for people to
work from remote locations, instead of being tied to a
specific central location.

Question 3

Graphic designer

Answer 3

Someone who designs the ‘look’ of a product or solution,
such as the physical packaging, or the visual/spatial aspects
of a program or website.

Question 4

Mobile office

Answer 4

A concept whereby the tools of your business, e.g your
tablet and smartphone, are carried around with you,
allowing you to perform common office functions while ‘on
the move’.

Question 5

Network administrator

Answer 5

Someone who manages a network from the software
perspective, typically working on a server and using the
management tools provided by a network operating system,
e.g Windows Server 2012

Question 6

Office automation

Answer 6

Process whereby certain routine office processes are carried
out without human intervention.

Question 7

Outsourcing

Answer 7

Contracting specialist businesses to run aspects of your own
business that are essential for proper functioning, but that
do not fall within your own area of expertise.

Question 8

PC Technician

Answer 8

Someone who assembles, upgrades and repairs computer
hardware.

Question 9

Programmer

Answer 9

Someone who writes code to create or maintain software,
often as part of a team with other programmers and IT
specialists.

Question 10

Robotics

Answer 10

Performance of physical tasks, commonly repetitive or
dangerous ones, by computer-controlled machines rather
than by human beings.

Question 11

Security consultant

Answer 11

Someone who critically evaluates the security aspects of a
business, then designs or recommends appropriate
solutions.

Question 12

Systems analyst

Answer 12

Someone who performs the ‘Interface’ function between
client and programmer, analysing the requirements of the
client as a list of specifications for the programmer, who will
ultimately create the software solution.

Question 13

Telecommuting

Answer 13

Working in decentralised locations, e.g from home, but using
modern communication occasionally to ‘check in’ at the
physical office.

Question 14

Virtual office

Answer 14

A fixed physical address, containing minimal office setup
such as a reception desk and meeting room, which is used as
a shared space by people who otherwise work from a mobile
office.

Question 15

Web author

Answer 15

Someone who uses a variety of tools to plan, structure,
create and maintain a website.