Good Governance Flashcards

1
Q
  • A refusal to work organized by a body of
    employees as a form of protest, typically in an
    attempt to gain a concession or concessions from
    their employer.
  • A work stoppage; is the concerted refusal of
    employees to perform work their employer has
    assigned to them to force the employer to grant
    certain demanded concessions, such as
    increased wages or improved employment.
A

STRIKE

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2
Q

—-is the idea
that businesses should operate according to
principles and policies that make a positive impact
on society and the environment.
———-is a business
model used by companies to enhance society and
the environment through concerted efforts

A

Corporate social responsibility (CSR)

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3
Q

CSR was officially introduced in the early ——–
through American economist and educator
——paved the way for the
succeeding, academic research and management
practice of CSR.

A

1950’s
Howard Bowen.

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4
Q

The last—-years, beginning the ——, saw the
marked development in CSR as companies
started to be more aware of their social
responsibility.

A

40
1970’s

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5
Q

In the ——–, more companies
became more responsive to the various
stakeholders due to social activism. At the turn of
the ——, CSR has become an integral
part of organizational strategy and rightfully so,
companies do not exist in a vacuum.

A

1980s and 1990s
21st century

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6
Q

In ——, researcher —- came up
with a ‘pyramid of corporate social responsibility.
His pyramid included the four components of CSR

A

1991
Archie B. Carroll

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7
Q

FOUR TYPES OF CORPORATE SOCIAL
RESPONSIBILITIES

A
  1. Economic responsibility (make profits)
  2. Legal responsibility (follow laws)
  3. Ethical responsibility (be fair)
  4. Philanthropic responsibility (be charitable).
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8
Q

● Forming the base of the pyramid is your
——— responsibility.
● This is about ensuring that your
organization remains profitable and
financially transparent.

Responsibilities in this slice of the
pyramid should include:
■ Keeping your costs to a
minimum.
■ Maximizing income.
■ Invest in developing and
growing the business in
the long term.
■ Ensuring financial risks
are managed correctly.
■ Providing a return to
owners and/or
shareholders.
■ Being economically
responsible enables you
to create and sustain jobs
in the community, and
contribute useful,
non-harmful products and
services to society.

A

ECONOMIC RESPONSIBILITIES

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9
Q

● This is also straightforward and a
minimum requirement for all businesses:
to obey the law.
Responsibilities covered by this
area of the pyramid entail:
■ Being truthful and
transparent about the
safety and security of the
products or services you
sell. ( Do not commit to
deceptive product
practices)
■ Keeping your employees
and customers safe.
■ Ensuring that you meet
environmental, health,
and safety requirements.
■ Paying taxes.
■ Paying mandatory
employee benefits.

A

LEGAL RESPONSIBILITIES

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10
Q

● This extends your obligations to doing what is
right and fair, even if it’s not required by law. To
attend to this responsibility, you’ll need the “moral”
outlook that Carroll refers to.
○ An example would be avoiding
structuring your company so that
it pays little or no taxes, even if
that would be allowed by the
letter of the law.
● Making your product safely and efficiently
● Selling it at a fair price,
● Treating your people well.
● Changing product recipes for example if
that product is a food item that has a lot
of sugar in it.
● Offering fair working conditions for
employees, both of the business itself as
well as its suppliers.
● Honest business practices include equal
pay for equal work and compensation
initiatives.
○ An example of ethical business
practices is the use of products
which have fair-trade certification.
Ben & Jerry’s, for instance, only
uses fair-trade certified
ingredients, such sugar, coffee,
bananas, and vanilla.

A

ETHICAL RESPONSIBILITIES

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11
Q

● This is the highest level of responsibility
and goes beyond any legal or regulatory
expectations. It’s about being a “good
corporate citizen,” actively improving the
world around you.
Examples of ——CSR
would be:
■ Enabling team members
to take part in
volunteering programs
during work time.
■ Sponsoring community
initiatives.
■ Offering mentoring
expertise to nonprofits.
■ Entering into community
or charitable
partnerships.
■ Donating to charity, and
offering employee
donation-match
schemes.
■ Tackling wider global
issues, such as poverty,
climate change, racism,
or gender inequality.

A

PHILANTHROPIC RESPONSIBILITIES

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12
Q
  • A leading organization in the
    pharmaceutical industry, ——– acts as a great example of
    CSR in action. For more than 30 years,
    —- has dedicated many of its efforts to
    minimizing its ecological footprint.
  • Their purchase of a privately owned
    energy supplier in the Texas Panhandle
    allowed the company to reduce pollution
    while providing a renewable, economical
    alternative to electricity. The company
    continues to seek out renewable energy
    options to have 100% of its energy needs
    from renewable sources by 2025.
A
  1. Johnson & Johnson ( renewable innovation)
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13
Q
  • — is trusted not only for its
    environmentally friendly initiatives but
    also due to its outspoken CEO, Sundar
    Pichai. He stands up against social
    issues including President Donald
    Trump’s anti-Muslim comments and the
    impact of AI in
    society in terms of misinformation and
    fake news.
  • The company also builds tools to help
    minority-owned businesses and
    communities and factors in accessibility.
  • —– also funds initiatives to drive
    inclusion both in the company and society
    in the areas of Racial Equity, Disability
    inclusion, Gender equality, LGBTQ+
    inclusion, and Veteran inclusion
A
  1. GOOGLE (social issues)
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14
Q
  • Their message is ‘a world without waste’,
    with the aim of collecting and recycling
    every bottle, making their packaging
    100% recyclable, and replacing all water
    used in creating their drinks back to the
    environment to ensure water security.
    They aim that by 2030, they will have
    reduced their carbon footprint by 25%
  • In 2021, the business announced the
    first-ever plant-based bottle and has since
    been refining its product and
    understanding how it will align with the
    wider manufacturing process.
A
  1. COCA-COLA COMPANY (sustainability)
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15
Q
  • Their mission is to ‘build a better world,
    where everyone is free to move and
    pursue their dreams’. They have
    increased investment in electrification to
    $22Bn (from an original $11Bn) and aim
    for their vehicles to be carbon neutral by
    2050.
  • The company is also focusing on pay
    equity. They are conducting a diversity,
    equity, and inclusion audit while
    introducing a global salaried pay ratio
    (including gender) to level the playing
    field for all employees.
A
  1. FORD MOTOR COMPANY (carbon neutral &
    pay equity)
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16
Q

enables relationships by offering
its staff members 52 weeks of paid
parental leave, which can be taken any
time within a child’s early years.
- To put this into perspective, the average
technology firm provides parents with 18
weeks of paid leave during the
maternity/paternity phase.

A
  1. NETFLIX (employee rights)
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17
Q
  • 24 weeks of paid leave but employees
    can take parental leave until their child is
    three years of age.
  • The program also allows employees one
    month of flexible work when they return to
    help transition from being a full-time
    parent to a full-time employee
A
  1. Spotify (employee rights)
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18
Q
    • Promotes health equity and enables
      equitable access to vaccines.
  • They also provide grants in the instance
    of natural disasters such as Haiti in the
    aftermath of Hurricane Matthew and the
    global refugee crisis in Europe and the
    Middle East. This money is provided in
    cooperation with NGOs to reach as many
    people as possible.
  • Through Pfizer’s Global Health Innovation
    Grants program, $100,000 is provided
    each year to twenty organizations to drive
    solutions to address vaccine-preventable
    illnesses in their communities. The North
    Star Alliance in Uganda is one grant
    recipient.
A
  1. PFIZER (access to healthcare
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19
Q
  • ——- donates up to 1.5% of its
    revenue to charitable causes each year to
    more than 14,500 nonprofits through
    philanthropy such as food banks and
    incubators (plant science and renewable
    energy) to hasten the speed to market for
    start -ups.
  • A recent ‘Housing Affordability
    Breakthrough Challenge’ was established
    by Wells Fargo to address the housing
    affordability crisis in America. Winners of
    the challenge received between $2 to $3
    million along with support from peers and
    industry experts to scale new strategies
    to make homes more accessible and
    affordable.
A
  1. WELLS FARGO (philanthropic)
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20
Q
  • Backing climate-neutrality, —- is a
    major provider of high-quality, reliable
    electronics, along with other solutions to
    support sustainable developments. The
    company is committed to reducing
    emissions both upstream and
    downstream in its supply chain.
  • From an electric vehicle (EV) standpoint,
    —– enables electrification through its
    electric drive solutions, providing scalable
    propulsion solutions to the industry.
A
  1. BOSCH (climate neutral)
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21
Q
  • Over a decade since ——-
    launched Ecomagination, its renewable
    business strategy with a mission to
    double down on clean technology and
    generate $20 billion in revenue from
    green products.
  • As part of its ‘Ecomagination Challenge’
    launched last year, GE awarded five
    people $100,000 each to develop their
    innovations such as an inflatable wind
    turbine, an intelligent water meter, a cyber
    secure network infrastructure, and
    short-circuiting and outage technology.
A
  1. GENERAL ELECTRIC (clean technology)
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22
Q

To tackle racial and social equity,
—– announced a mentorship
program to connect black, indigenous,
and people of color (BIPOC) to senior
leaders and invest in partnerships. The
Chain also aims to have BIPOC
represented at 30% in corporate roles
and 40% in retail and manufacturing by
2025.
- With an eye to hiring, Starbucks wanted
to diversify its workforce and provide
opportunities for specific cohorts. It has
pledged to hire 25,000 US military
veterans and spouses by 2025 as part of
its socially responsible efforts. The
company has surpassed targets, hiring
40,000 veterans and spouses since the
launch.

A
  1. Starbucks (workplace diversity & inclusion)
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23
Q
  • Produces its electricity through solar
    panels and wastewater and aims to have
    all its beer carbon neutral by 2030.
  • The first wind-powered brewery in the
    United States, the first certified carbonneutral beer in North America (Fat Tire),
    and the first to achieve a perfect score of
    100 on the Human Rights Campaign’s
    Corporate Equality Index.
  • It also gives away $1 of every barrel sold
    to support its philanthropic initiatives,
    values, and goals giving away $30 million
    so far.
A
  1. NEW BELGIUM BREWING COMPANY
    (sustainability)
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24
Q
  • —— committed to reducing emissions
    and waste along with using sustainable
    design and sustainable materials in its
    2030 Environmental Goals report.
  • Some of the goals include achieving net
    zero emissions for direct operations,
    using plastic that contains at least 30
    percent recycled content or a
    lower-impact alternative material and
    eliminating single use plastics on cruise
    ships by 2025.
    They are also active in the community
    and encourage employees to do the
    same. Through Disney’s VoluntEARS
    program, employees and cast members
    worldwide have volunteered 13 million
    hours of service to their communities
    while more than $140 million of Disney’s
    donations were directed to programs
    serving underrepresented communities
A
  1. THE WALT DISNEY COMPANY (local
    communities)
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25
Q
  • Their primary focus as a modern-day
    superbrand is to phase out single-use
    plastic packaging for its bricks with all
    packaging to be sustainable by 2025.
    While testing on creating a sustainable
    brick has been challenging, the company
    is committed to continuing its research to
    come up with a viable solution.
  • Currently, 93% of packaging is made from
    paper, cardboard, and other paper-based
    materials. Work is now underway to
    replace single-use plastic pre-pack bags
    in —– boxes with paper-based ones in
    partnership with the Forest Stewardship
    Council.
A
  1. LEGO (packaging)
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26
Q

In the wake of fake news, news outlets
are taking to social media networks like
TikTok and Threads to address a new
audience and tackle false information
around issues such as the U.S. election
and coronavirus.
- Their goal is to draw in new readers and
build trust using short-form videos and
viral content

A
  1. THE WASHINGTON POST (social media and
    journalism)
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27
Q
  • —— is an attitude of determination and
    dedication toward one’s job. Those with a strong
    ——- place a high value on their professional
    success. They exhibit moral principles that make
    them outstanding employees in any position.
  • If you have a strong —–, you believe in the
    importance of your job and typically feel that hard
    work is essential to maintaining a strong
    character
A

Work ethic

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28
Q

— is both a personal and a social activity. As a
personal activity, it is aimed at developing a
person and as a social activity, its purpose is the
preservation of human society. —-, therefore,
has moral and legal implications.
- — is the legitimate use of our mental and
bodily powers for economic gain or profit.
- —- is the “use” or application of our physical
powers to accomplish certain tasks. It is the “use”
because nobody can own another man’s body,
nor can anyone sell his body or any part of it, for
the purpose of material advantage and gain.
- The purpose of — is to obtain economic gain or
power

A

Work

29
Q

—-who enumerates four purposes of
work in his own work entitled Summa Theological:

A

St. Thomas Aquinas

30
Q

These are principles or standards of behavior that
help one to decide what is important in life based
on your beliefs.
- — are personal or based on an outcome
important to an individual.
- All —- may not be desirable or have a moral
goodness
- It is subjective and personal since an individual
can decide what is important to them.

A

Values

31
Q

These are qualities that are universally or
generally considered to be good and desirable.
- — are behaviors focused on taking action for
a societal benefit, not a personal one.
- — have high moral value.
- —– compel a person to always do the right
thing no matter the cost.

A

Virtues

32
Q

refers to how an
organization, team, or individual can best achieve
their goals and objectives while using available
resources.
- It encompasses various factors, such as
productivity, quality of work, efficiency,innovation,
communication, collaboration, adaptability, and
overall performance
- —— means maximizing the time
you spend at work so that you are productive
when you need to be.

A

Workplace Effectiveness

33
Q

A strike in which workers show up to
work but refuse to work.

A

SIT-DOWN STRIKE

34
Q

A strike affecting all areas of labor
force across many industries typically
throughout the entire country of a
large section thereof

A

GENERAL STRIKE

35
Q

A strike initiated by workers in one
industry and supported by workers in a
separate but related industry.

A

SYMPATHY STRIKE

36
Q

An action taken by an employer, that is
believed to be inimical to the interest
of an employee organization

A

UNFAIR LABOR PRACTICE STRIKE

37
Q

The workers may decide to the
company in two ways. Firstly by not
using its products and secondly by
making an appeal to the public in
general. In the former case, the
is known as primary and in the
latter secondary. It is a coercive
method whereby the management is
forced to accept their demands.

A

BOYCOTT

38
Q

When workers are dissuaded from work
by stationing certain men at the
factory gates, such a step is known as
___. If ____does not involve
any violence, it is perfectly legal

A

PICKETING

39
Q

It is where workers report misconduct, most often seen
at work, in order to protect the public. ___<_<
can be employees, former employees, trainees, agency
workers or members of Limited Liability Partnerships. The
misconduct must affect, or have the potential to affect,
the public, rather than being a personal grievance.
——– complaints typically fall into one of the
following categories:

  • Threat to an individual’s health and safety
  • Real or potential damage to the environment
  • Miscarriage of justice
  • Breaking the law, which includes contractual
    obligations and health and safety regulations
  • Criminal offence
A

WHISTLEBLOWING

40
Q

is a document compiled by an organization which outlines their
stance on whistleblowing and offers information to workers on the whistleblowing
procedure

A

A whistleblowing policy

41
Q

can be generated through meetings, posters, promotion of
policy, staff training and anything else that gets people talking.

A

Whistleblowing awareness

42
Q

is a vital resource that both raises awareness of and educates
your staff on whistleblowing.

A

Whistleblowing training

43
Q

allows staff to keep their knowledge up to date and familiarize
themselves with the whistleblowing process, thus promoting whistleblowing in your
business.

A

Regular training

44
Q

or network
marketing, is individuals selling products to the
public - often by word of mouth and direct
sales.
* The main idea behind the __<_>strategy is to
promote maximum number of distributors for
the product and exponentially increase the
sales force.
* The promoters get commission on the sale of
the product as well as compensation for sales
their recruits make thus, the compensation plan
in <\_\_\_>is structured such that
commission is paid to individuals at multiple
levels when a single sale is made and
commission depends on the total volume of
sales generated</_>

A

Multi-level Marketing (MLM)

45
Q

are, however, fraudulent
schemes, disguised as an MLM strategy. The
difference between a ——- and a
lawful MLM program is that there is no real
product that is sold in a ——-.
* Participants attempt to make money solely by
recruiting new participants into the program.
* The hallmark of these schemes is the promise
of sky-high returns in a short period of time for
doing nothing other than handing over your
money and getting others to do the same.

A

Pyramiding | Pyramid Schemes

46
Q

occurs when
another company uses wrong or
deceptive business practices to gain a
competitive advantage.
* The major category of ———- relates to intentional
confusion of customers as to where the
product came from, while the
secondary category relates to unfair
trade practices. Some of the most
common forms of unfair competition
include:

A

Unfair competition

47
Q

is the practice of
receiving illegally acquired funds and
then passing them off as money obtained
from legal sources.
* Individuals or companies engaging in
———- may seek to transfer
these unlawfully obtained funds to
different parts of the globe using money
remittance centers, banks and/or digital
payment systems.

  • —— is the criminal practice
    of processing ill-gotten gains, or “dirty”
    money, through a series of transactions; in
    this way the funds are “cleaned” so that
    they appear to be proceeds from legal
    activities.
  • —— generally does not
    involve currency at every stage of the
    laundering process. Although —– is a diverse and often complex
    process, it basically involves three
    independent stages, namely: placement,
    layering and integration that can occur
    simultaneously.
A

Money laundering

48
Q

The first and most vulnerable stage of laundering money is —–. The
goal is to introduce the unlawful proceeds into the financial system without attracting the
attention of financial institutions or law enforcement.
* —– techniques include structuring currency deposits in amounts to evade reporting
requirements or commingling currency deposits of legal and illegal enterprises. An
example may include:
* dividing large amounts of currency into less conspicuous smaller sums that are deposited
directly into a bank account
* depositing a refund check from a canceled vacation package or insurance policy, or
purchasing a series of monetary instruments (e.g., cashier’s checks or money orders) that
are then collected and deposited into accounts at another location or financial institution

A

Placement.

49
Q

The second stage of the money laundering process is —-, which involves
moving funds around the financial system, often in a complex series of transactions to
create confusion and complicate the paper trail. Examples of —— include exchanging
monetary instruments for larger or smaller amounts or wiring or transferring funds to and
through numerous accounts in one or more financial institutions.

A

Layering.

50
Q

The ultimate goal of the money laundering process is —-. Once the
funds are in the financial system and insulated through the layering stage, the —-
stage is used to create the appearance of legality through additional transactions. These
transactions further shield the criminal from a recorded connection to the funds by
providing a believable explanation for the source of the funds. Examples include the
purchase and resale of real estate, investment securities, foreign trusts, or other assets.

A

Integration.

51
Q

is an illegal method by which you
can circumvent the tax that you pay. It is a
fraudulent activity by which you reduce the
income that you report or inflate the amount of
expenses.
* The meaning of —- can be
understood as a deliberate manipulation of the
money that you make to eliminate or reduce
the amount of taxes that you owe.

A

Tax evasion

52
Q
  • , on the other hand, is a legal
    method by which you can reduce your tax liability.
    —— entails using loopholes in
    legislature, or undertaking various other activities
    by which you can reduce the amount that you
    owe in taxes.
  • For instance, if you invest in financial instruments
    outlined in Section 80C of the Income Tax Act,
    such as Public Provident Fund or Equity Linked
    Savings Scheme, you can claim deductions. This
    will be considered ——.
  • There are various legal methods of ——-
    that you can undertake, such as taking out a loan
    for an electric vehicle or an education loan.
    Through tax planning, you can approach —– honestly that does not defy the law.
A

Tax avoidance

53
Q

4 THE THEOLOGICAL MEANING OF WORK
ACCORDING TO ST. THOMAS AQUINAS
● St. Thomas Aquinas enumerates four purposes of
work in his own work entitled Summa Theological:

A

○ It provides for one’s daily livelihood;

○ It prevents idleness which is a source of
many evils;

○ It curbs the rebellious flesh; and

○ It enables man to give alms from his
material surplus.

54
Q

10 HOW TO ENJOY WORK AND CREATE SPIRITUAL
VALUES IN THE WORKPLACE

A
  • Practice the Golden Rule
  • Guard your mouth
  • Practice ethical behavior
  • Learn to forgive
  • Be generous
  • Respect superiors and co-workers
  • Be considerate
  • Be a grateful person
  • Be an inspiration to others
  • Read the Bible every day
55
Q

10 BASIC DUTIES OF WORKERS

A
  • Work honestly and comply with all agreements
  • Never injure capital nor steal from the employer
  • Respect the dignity of the workers
  • Appreciate their work
  • Never treat them as slaves to make money
  • Give them commensurate and fair wages
  • Provide for their health and social recreation
  • Instruct them on how to use their money wisely
  • Instruct them to love their family
  • Provide them with opportunities for promotion
56
Q

10 BASIC EMPLOYEE RIGHTS

A
  1. Equal work opportunities for all
  2. Security of tenure
  3. Work days and work hours
  4. Weekly rest day
  5. Wage and wage-related benefits
  6. Payment of wages
  7. Rights of female employees
  8. Employment rights of children
  9. Safe working conditions
  10. Rights to self-organization and collective
    bargaining
57
Q
  • A morally excellent person has many
    virtues such as; 10
A
  • A morally excellent person has many
    virtues such as;
    ● Honesty
    ●Trustworthiness
    ● Patience
    ● Kindness
    ● Courage
    ● Faith
    ● Gratitude
    ● Care
    ● Selflessness
    ● others
58
Q

10 HOW TO WORK EFFECTIVELY

A
  1. Keep yourself organized
  2. Use a short to-do list
  3. Create a routine
  4. Communicate well
  5. Schedule your tasks
  6. Prioritize your tasks
  7. Avoid distractions
  8. Set up your next day
  9. Mark your progress
  10. Reduce your stress
59
Q

The State shall protect labor, promote full
employment, provide equal work
opportunity regardless of gender, race, or
creed; and regulate relations between
employees and employers.

A

Equal work opportunities for all

60
Q
  • Every employee shall be assured security
    of tenure. No employee can be dismissed
    from work except for a just or authorized
    cause, and only after due process.
  • Just cause refers to any wrongdoing
    committed by an employee; authorized
    cause refers to economic circumstances
    that are not the employee’s fault
A

Security of tenure

61
Q
  • An employee must be paid their wages
    for all hours worked. If their work hours
    fall between 10:00 p.m. and 6:00 a.m.,
    they are entitled to night shift pay in
    addition to their pay for regular work
    hours. If they work over eight hours a day,
    they are entitled to overtime pay.
A

Work days and work hours

62
Q
  • A day-off of 24 consecutive hours after six
    (6) days of work should be scheduled by
    the employer upon consultation with the
    workers.
A

Weekly rest day

63
Q
  • Wage is the amount paid to an employee
    in exchange for the service that they
    rendered to their employer. Wage may be
    fixed for a given period.
A

Wage and wage-related benefits

64
Q
  • Wages should be paid directly to the
    employee in cash, legal tender, or
    through a bank.
  • Wages shall be given not less than once
    every two weeks or twice within a month
    at intervals not exceeding 16 days.
A

Payment of wages

65
Q
  • Women are prohibited from engaging in
    night work unless the work is allowed by
    the following rules: industrial undertakings
    from 10 p.m. to 6 a.m.,
    commercial/non-industrial undertakingsfrom 12 m.n. to 6 a.m., or agricultural
    takings at night provided that she has had
    nine consecutive hours of rest.
  • Welfare facilities, such as separate
    dressing rooms and lavatories, must be
    installed at the workplace.
A

Rights of female employees

66
Q
  • The minimum employment age is 15
    years of age. Any worker below 15 years
    of age should be directly under the sole
    responsibility of parents or guardians
    provided that work does not interfere with
    the child’s schooling or development.
  • The minimum age of employment is 18
    years for hazardous jobs and 15 years for
    non-hazardous jobs.
A

Employment rights of children

67
Q
  • Employers must provide workers with
    every kind of on-the-job protection
    against injury, sickness, or death through
    safe and healthful working conditions.
    [Read: Occupational Safety and
    Health Standards]
A

Safe working conditions

68
Q
  • Every worker has the right to
    self-organization, i.e., to form or to join
    any legitimate workers’ union, free from
    interference from their employer or the
    government. All workers may join a union
    for the purpose of collective bargaining
    and are eligible for union membership on
    the first day of their employment.
  • Collective bargaining is a process
    between two parties, namely the
    employer and the union, where the terms
    and conditions of employment are fixed
    and agreed upon. In collective bargaining,
    the two parties also decide upon a
    method for resolving grievances.
    Collective bargaining results in a contract
    called a Collective Bargaining Agreement
    (CBA)
A

Rights to self-organization and collective
bargaining