Getting Along with Co-workers Flashcards
What strongly affects your level of job satisfaction?
Working with people who respect you and value your contributions
True or False: Being respectful and professional to your classmates/co-workers is not valuable.
False
What should you do if someone is rude to you?
Try tactics to avoid escalating the conflict such as cooling off, watching your language, and taking a timeout
Fill in the blank: If someone’s behavior bothers you, you should focus on your _______.
concern
What should you do if a co-worker plays a radio too loudly?
Tell them how that affects you
What is bullying in the workplace?
The hurtful and repeated mistreatment of workers by bosses, co-workers, or subordinates
List two examples of bullying work behaviors.
- Talking behind your back
- Interrupting you when you’re speaking or working
What are common reactions to a workplace bully?
- Worrying about incidents
- Losing work time by avoiding the bully
- Changing jobs or career choice
If you feel bullied, what is one step you can take?
Get some support from friends, family, or a counselor
True or False: Documenting bullying behavior is not helpful.
False
What does it mean to be undermined in the workplace?
Being made to feel inferior through behaviors like stealing ideas or belittling in meetings
What is one strategy to counter undermining behaviors?
Gather allies among co-workers
Fill in the blank: To counter negative comments, try to _______.
take the high road
What should you do if you have been undermined?
Speak with a supervisor about the situation
Name one tip for building a climate of mutual respect.
Be positive and greet everyone warmly
What should you do to communicate effectively in the workplace?
Make sure you understand what your colleagues say and ask for clarification if uncertain
True or False: Gossiping is acceptable in a professional setting.
False
What is one way to resolve conflicts with co-workers?
Talk with your co-worker in private in a non-threatening way
Fill in the blank: Respecting _______ is important in maintaining trust with co-workers.
confidences
What should you avoid to maintain a respectful workplace?
Making suggestive comments or jokes that could offend
What is one behavior that contributes to a positive work environment?
Being courteous, such as cleaning up after yourself
What can help you understand work styles in a professional setting?
Signing up for a course in communicating across work styles
What is the impact of handling communication well in a professional setting?
It goes far in building strong working relationships
True or False: It’s the little things that can build strong working relationships.
True
