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SBE > Funeral Service Psychology & Counseling > Flashcards

Funeral Service Psychology & Counseling Flashcards

1
Q

adaptation

A

the individual’s ability to adjust to the psychological and emotional changes brought on by a stressful even such as the death of a significant other

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2
Q

affect

A

external expression of emotion

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3
Q

aftercare (post-funeral counseling)

A

those appropriate and helpful acts of counseling that come after the funeral

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4
Q

aggression

A

the intentional infliction of physical or psychological harm on another

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5
Q

alienation

A

the state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable

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6
Q

alternatives

A

providing a choice of services and merchandise available as families make a selection and complete funeral arrangements, formulating different actions in adjusting to a crisis

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7
Q

anger

A

blame directed towards another person

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8
Q

anomic grief

A

grief where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience

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9
Q

anticipatory grief

A

grief in anticipation of death or loss

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10
Q

anxiety

A

an emotion characterized by a vague fear or premonition that something undesirable is going to happen

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11
Q

at-need counseling

A

funeral director consulting with the family from the time the death occurs until the final dispostion

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12
Q

attachment

A

the tendency to make strong affectional bonds with others coming from the need for security and safety

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13
Q

attending

A

giving undivided attention by means of verbal and non-verbal behavior (listening)

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14
Q

attitude

A

a learned tendency to respond to people, objects, or institutions in a positive or negative way

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15
Q

bereavement

A

the act or event of separation or loss that results in the experience of grief

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16
Q

chronic grief

A

excessive in duration and never coming to a satisfactory conclusion

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17
Q

client centered counseling

A

(person centered counseling)
a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health

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18
Q

cognitive psychology

A

from the Latin, “to know;” the study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes

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19
Q

communication

A

a general term for the exchange of information, feeling, thoughts and acts between two or more people, including both verbal and non-verbal aspects of this interchange

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20
Q

complicated (abnormal, unresolved) grief

A

grief that interferes with normal life functions without progressing towards resolution

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21
Q

congruence

A

the necessary quality of a counselor being in touch with reality and other’s perception of oneself

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22
Q

coping

A

characteristic ways of responding to stress

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23
Q

counselee

A

the individual seeking assistance or guidance

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24
Q

counseling

A

advice, especially that given as a result of consultation

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25
Q

counseling

A

a therapeutic experience for reasonably healthy persons. A counselor’s clients are encouraged to seek assistance before the develop serious neurotic, psychotic, or characterological disorders

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26
Q

counselor

A

the individual providing assistance and guidance

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27
Q

crisis

A

a highly emotional temporary state in which an individual’s feelings of anxiety, grief, confusion or pain impair his or her ability to act

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28
Q

crisis counseling

A

interventions which help individuals in a crisis situation

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29
Q

death anxiety

A

a learned emotional response to death - related phenomenon which is characterized by extreme apprehension

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30
Q

defense mechanisms

A

an often unconscious mental process used to defend against anxiety

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31
Q

delayed grief

A

inhibited, suppressed or postponed response to a loss

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32
Q

denial

A

the defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self

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33
Q

directive counseling

A

counselor takes an active speaking role, asking questions, suggesting courses of action

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34
Q

discrimination

A

treating members of groups differently in circumstances where their rights or treatments should be identical

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35
Q

displacement

A

redirecting feelings toward a person or object other than one who caused the feelings originally

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36
Q

emotion(s)

A

feelings such as happiness, anger or grief, created by brain patterns accompanied by bodily changes

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37
Q

empathy

A

the ability to perceive another’s experience and communicate that perception back to the person

38
Q

euthanasia

A

(right to die) an act or practice of allowing or causing the death of persons suffering from a life-limiting condition

39
Q

exaggerated grief

A

reactions that are excessive and disabling

40
Q

faciliate

A

to assist the understanding of situations an options concerning the circumstances

41
Q

fear

A

strong emotion marked by such reactions as alarm, dread or disquiet

42
Q

focusing

A

centering a client’s thinking and feelings on the situation causing a problem

43
Q

funeral service psychology

A

the study of human behavior as related to funeral service

44
Q

genuiness

A

the ability to present oneself sincerely

45
Q

grief

A

the emotion or set of emotions due to loss

46
Q

grief counseling

A

helping people facilitate grief to a healthy resolution

47
Q

grief syndrome

A

a set of symptoms associated with loss

48
Q

grief therapy

A

specialized techniques which are used to help people with complicated grief reactions

49
Q

grief work

A

a process occurring with losses aimed at loosening the attachment to that which has been lost for appropriate reinvestment

50
Q

guidance

A

support or support system provided to the counselee who is seeking an alternative adjustment to problems

51
Q

guilt

A

blame directed toward one’s self based on real or unreal conditions

52
Q

homicide

A

the killing of one human being by another

53
Q

hospice

A

a philosophy of care used in treating the terminally ill

54
Q

informational counseling

A

counseling in which a counselor shares a body of special information with a counselee

55
Q

masked grief

A

experiencing symptoms and behaviors which cause difficulty but not attributing them to the loss

56
Q

mitigation

A

any event, person or object that lessens the degree of pain in grief

57
Q

mourning

A

outward expression of grief

58
Q

non-verbal communication

A

that which is expressed by posture, facial expression, actions, physical behavior

59
Q

option

A

choice of actions provided through counseling as a means of solving the counselee’s problem

60
Q

panic

A

a strong emotion characterized by sudden and extreme fear

61
Q

paraphrasing

A

expressing a thought or idea in an alternate and sometimes shortened form

62
Q

prejudice

A

negative attitude towards others based on their gender, religion, race, or membership in a particular group

63
Q

pre-need counseling

A

counseling which occurs before a death

64
Q

projection

A

attribution of one’s unacceptable thoughts, feelings, or behaviors to someone else

65
Q

psychology

A

the scientific study of one’s behavior and mental processes

66
Q

psychotherapy (Jackson)

A

intervention with people whose needs are so specific that usually they can only be met by specially trained physicians or psychologists. The practitioners in this field need special training because they often work with deeper levels of consciousness

67
Q

rapport

A

a relation of harmony established in any human interaction

68
Q

rationalization

A

supplying a logical, acceptable reason rather than the real reason for an action

69
Q

regression

A

returning to more familiar and often more primitive modes of coping

70
Q

repression

A

blocking of threatening material from consciousness

71
Q

respect

A

the ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions

72
Q

searching

A

compulsive need to go after and retrieve that which has been lost

73
Q

shame

A

blame that is perceived to be directed toward one’s self by others

74
Q

shock

A

the reaction of the body to an event often experienced emotionally as a sudden, violent and upsetting disturbance

75
Q

situational counseling

A

related to specific situations in life that may create crises and produce human pain and suffering

76
Q

social comparison

A

making judgments about ourselves through comparison with others

77
Q

social facilitation

A

occurs when an individual’s performance improves because of the presence of others

78
Q

stress

A

the mental and physical condition that occurs when a person must adjust or adapt to the environment

79
Q

stressor

A

any event capable of producing physical or emotional stress

80
Q

sublimation

A

redirection of emotion to culturally or socially useful purposes

81
Q

Sudden Infant Death Syndrome (SIDS)

A

the sudden and unexpected death of an apparently healthy infant, which remains unexplained after a complete autopsy and a review of the circumstances around the death

82
Q

suicide

A

a deliberate and voluntary act of taking one’s own life

83
Q

summary

A

a brief review of points covered in a portion of the counseling session

84
Q

suppression

A

a conscious postponement of addressing anxieties and concerns

85
Q

sympathy

A

sincere feelings for the person who is trying to adjust to a serious loss

86
Q

thanatology

A

the study of death, dying, bereavement, and mourning

87
Q

thanatophobia

A

an irrational, exaggerated fear of death

88
Q

unconscious

A

the region of the mind that is beyond awareness especially impulses and desires not directly known to a person

89
Q

verbal communication

A

spoken, oral communication

90
Q

warmth and caring

A

the ability to be considerate and friendly as demonstrated by both verbal and non-verbal behaviors

SBE (14 decks)

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