Foundations of Effective Counseling Flashcards
How do we maintain objectivity?
We focus on the client’s feelings, not our own
We don’t allow our own emotions to inappropriately influence the situation
How do we increase our competence and knowledge?
continuously grow ourselves
read, attend workshops and conventions
What may parents do (especially if they are higher income) when they come to a meeting with you?
Many parents with children with disabilities have TONS of information from the internet
They will bring this to meetings
Karen Fittinger: Keep up! Don’t let parents school you.
What does Sheehan (Child neurology workshop) say about how we should approach parents who have a lot of “information” to bring to the table?
Be proactive—head parents off at the pass
Tell them, “If you go to the internet, you will see…”
How can we appear knowledgeable?
By referring people to books, articles, websites
Appearing organized and prepared ahead of time
Having professional books and journals within view
Writing excellent reports
Have your diplomas displayed
Having a nameplate with MS, CCC-SLP on it
Giving people a great business card
When is it especially helpful to appear knowledgeable?
If the SLP is young and the patient is old
How can we maintain our flexibility?
We vary our approach with different clients
We look at age, gender, culture, religion, educational level
not sure how to word this….
Openness and Honesty
o Hear and understand people without imposing our value system on them
o Acceptance vs. condoning
…
How can we show empathy?
Enter into, share the feelings of others
Don’t EVER say “I know just how you feel.”
Better: “I can’t even imagine what you must be going through right now. How hard!”
What is emotional stability?
Security with ourselves; being stable emotionally
What are the two types of empathy?
primary empathy
Advanced Empathy
What is primary empathy?
Communication of our accurate Perception of the client’s message
What is advanced empathy?
Offering back unstated feelings that the listener picks up from tone or body language.
What does Shames 2000, say about self-disclosure?
Sharing behavior may come easily to some of us, perhaps too easily. It is not designed to relieve the tensions or meet the problem needs of the counselor. Sharing should be relatively brief and should not involve a long or detailed description…It should be long enough to accomplish its designated function, which is to facilitate the processes of the client. It should not result in a prolonged or specific focus on the counselor by either the counselor or client.
How can we maintain concentration?
Avoid distractions
Plan enough time for the meeting
Write things down
Visualize what the speaker is saying
Occasionally reflect back—rephrase, restate
Get your head in the game in advance
keep good eye contact with the speaker
make sure you are physically comfortable
pad to jot down extraneous things that pop into your head
What does respect mean?
Means having regard for and showing appropriate courtesy to others
How do we convey respect?
Address people by appropriate TITLES (esp. elderly)
Dress professionally
Be patient, even if they say stupid things
Ask for their input “What do you think?”
Thank them for taking time out of their schedule
Ask about their lives
Be respectful to retirees, full-time at home moms
The next time you see a person what can you bring up?
something specific that they said last time you talked
What values does our Western culture emphasize?
Individualism
Self-sufficiency
Autonomy
Competition
Early independence in childhood
Rehab—patient is brought back to as much independence as possible
How may we broaden our world view?
Always be conscious that there are multiple realities
Remember that religion is central for some clients and families
Come from a “strengths perspective,” where we acknowledge how clients have used their strengths to solve problems
View things from a social justice perspective
View disabilities from a current 21st century perspective
How can we view things from a social justice perspective?
We have a social responsibility to work for a more equitable distribution of resources, rights, and opportunities for all people
In the 1900s to 1950s how were disabilities viewed?
they excluded and segregated
Children were the responsibility of families
From 1950s-1980, what was the view on disabilities?
identify and assist
families still held most responsibility, institutionalized still common
What happened around 1975?
increased federal funding for special education
lawsuits were filed and won
IDEA was introduced in 1975
