Forward Facing - Questions Flashcards
How would you improve standards on your team?
WHY
“So this is really important to…”
1
GMP
Set out in policies and procedures and are there as a benchmark
Standards ensure officers conduct themselves in a manner that upholds the integrity and reputation of the force.
Every officer who falls below those standards dents public trust and confidence in the police.
Standards create uniformity in procedures
Make us more efficient
Established standards makes officers adhere to the law
2
Public
Clear standards provide a basis in which the public can hold us to account
Officers adhering to standards provides consistent and ethical policing which builds trust within our communities and makes it more likely that that citizens will cooperate with the police
3
TEAM
People need guidance and want guidance
Policies and procedures set standards and guide officers to what is required of them
Standards benchmark high personal conduct that they can be expected to be held accountable against
HOW
“As an Inspector, in order to [repeat question], I will do three things…”
HOW
1
DEFINE
LEAD BY EXAMPLE
Demonstrate integrity and ethical behavior
Maintain strong work ethic
Treat everyone with respect and professionalism
Hold yourself and others to account
Stay calm and decisive under pressure
Commit to continuous learning and development
Be visible and approachable
2
REINFORCE
STRONG LEADESHIP AND SUPPORT
Set clear expectations and standards
Personally - 121, PDR, briefings, de-briefs, training days, at jobs
Communication – emails, Teams, posters
Recognition
Take early corrective action
SUPPORT OFFICERS
Resources, training guidance
Approachable, supportive environment
Wellbeing, recognise stress factors
PROFESSIONAL DEVELOPMENT
Continuous learning, mentorships, career development opportunities
Share knowledge and experience
Stay up to date on knowledge and best practice by completing training
3
MONITOR
CONDUCT SUPERVISION AND REVIEWS
Observe officers in action, stay involved in operational work
Attend briefings, de-briefs, team meetings to assess understanding and compliance
Review complaints and recognition
Dip sample, files, BWV, logs etc.
REVIEW DATA
Key performance indicators, amount of work, times,
Outcomes
Trends
Organisational Learning Tracker
MISCONDUCT AND UNDERPERFORMANCE
Intervene early for poor performance, stress or misconduct
Have 121’s to understand challenges
Take action when necessary, ensuring consistency and fairness
ADDITIONAL PARTS
N/A
SO WHAT
WHEN I DO THIS IT WILL MEAN
SHORT TERM
Officers will benefit by…
Officers will know what is expected of them and the consequences for falling below expected standards.
MID TERM
I as an Inspector I will benefit by…
Officers behaving with the highest integrity and self-regulating with the confidence to report matters.
LONG TERM
GMP will benefit by…
A reduction in negative headlines reporting on officers behaviour and an increase in public trust and confidence
QUICK EXAMPLE
I know this appraoch works as I’m already doing this
I’m already doing this at Swinton. Custody have had a massive drive in standards after our HMIC and DVB report. Staff are reminded on an almost daily basis around the expectations for UOF, strip searches, females in custody etc.
I also deal with all complaints and adverse incidents and through investigating these I’ve had to provide a range of response from words of advice through to reporting to PSD. I’ve done this is a transparent and consistent manner so staff know what is expected of them. Swinton consistently recognized by SLT as one of the best performing in force.
How will you drive standards?
WHY
“So this is really important to…”
1
GMP
Set out in policies and procedures and are there as a benchmark
Standards ensure officers conduct themselves in a manner that upholds the integrity and reputation of the force.
Every officer who falls below those standards dents public trust and confidence in the police.
Standards create uniformity in procedures
Make us more efficient
Established standards makes officers adhere to the law
2
Public
Clear standards provide a basis in which the public can hold us to account
Officers adhering to standards provides consistent and ethical policing which builds trust within our communities and makes it more likely that that citizens will cooperate with the police
3
TEAM
People need guidance and want guidance
Policies and procedures set standards and guide officers to what is required of them
Standards benchmark high personal conduct that they can be expected to be held accountable against
HOW
“As an Inspector, in order to [repeat question], I will do three things…”
HOW
1
DEFINE
LEAD BY EXAMPLE
Demonstrate integrity and ethical behavior
Maintain strong work ethic
Treat everyone with respect and professionalism
Hold yourself and others to account
Stay calm and decisive under pressure
Commit to continuous learning and development
Be visible and approachable
2
REINFORCE
STRONG LEADESHIP AND SUPPORT
Set clear expectations and standards
Personally - 121, PDR, briefings, de-briefs, training days, at jobs
Communication – emails, Teams, posters
Recognition
Take early corrective action
SUPPORT OFFICERS
Resources, training guidance
Approachable, supportive environment
Wellbeing, recognise stress factors
PROFESSIONAL DEVELOPMENT
Continuous learning, mentorships, career development opportunities
Share knowledge and experience
Stay up to date on knowledge and best practice by completing training
3
MONITOR
CONDUCT SUPERVISION AND REVIEWS
Observe officers in action, stay involved in operational work
Attend briefings, de-briefs, team meetings to assess understanding and compliance
Review complaints and recognition
Dip sample, files, BWV, logs etc.
REVIEW DATA
Key performance indicators, amount of work, times,
Outcomes
Trends
Organisational Learning Tracker
MISCONDUCT AND UNDERPERFORMANCE
Intervene early for poor performance, stress or misconduct
Have 121’s to understand challenges
Take action when necessary, ensuring consistency and fairness
ADDITIONAL PARTS
N/A
SO WHAT
WHEN I DO THIS IT WILL MEAN
SHORT TERM
Officers will benefit by…
Officers will know what is expected of them and the consequences for falling below expected standards.
MID TERM
I as an Inspector I will benefit by…
Officers behaving with the highest integrity and self-regulating with the confidence to report matters.
LONG TERM
GMP will benefit by…
A reduction in negative headlines reporting on officers behaviour and an increase in public trust and confidence
QUICK EXAMPLE
I know this appraoch works as I’m already doing this
I’m already doing this at Swinton. Custody have had a massive drive in standards after our HMIC and DVB report. Staff are reminded on an almost daily basis around the expectations for UOF, strip searches, females in custody etc.
I also deal with all complaints and adverse incidents and through investigating these I’ve had to provide a range of response from words of advice through to reporting to PSD. I’ve done this is a transparent and consistent manner so staff know what is expected of them. Swinton consistently recognized by SLT as one of the best performing in force.
How does your leadership empower your staff to drive high standards of quality, standards and behaviour?
WHY
“So this is really important to…”
1
GMP
Set out in policies and procedures and are there as a benchmark
Standards ensure officers conduct themselves in a manner that upholds the integrity and reputation of the force.
Every officer who falls below those standards dents public trust and confidence in the police.
Standards create uniformity in procedures
Make us more efficient
Established standards makes officers adhere to the law
2
Public
Clear standards provide a basis in which the public can hold us to account
Officers adhering to standards provides consistent and ethical policing which builds trust within our communities and makes it more likely that that citizens will cooperate with the police
3
TEAM
People need guidance and want guidance
Policies and procedures set standards and guide officers to what is required of them
Standards benchmark high personal conduct that they can be expected to be held accountable against
HOW
“As an Inspector, in order to [repeat question], I will do three things…”
HOW
1
DEFINE
LEAD BY EXAMPLE
Demonstrate integrity and ethical behavior
Maintain strong work ethic
Treat everyone with respect and professionalism
Hold yourself and others to account
Stay calm and decisive under pressure
Commit to continuous learning and development
Be visible and approachable
2
REINFORCE
STRONG LEADESHIP AND SUPPORT
Set clear expectations and standards
Personally - 121, PDR, briefings, de-briefs, training days, at jobs
Communication – emails, Teams, posters
Recognition
Take early corrective action
SUPPORT OFFICERS
Resources, training guidance
Approachable, supportive environment
Wellbeing, recognise stress factors
PROFESSIONAL DEVELOPMENT
Continuous learning, mentorships, career development opportunities
Share knowledge and experience
Stay up to date on knowledge and best practice by completing training
3
MONITOR
CONDUCT SUPERVISION AND REVIEWS
Observe officers in action, stay involved in operational work
Attend briefings, de-briefs, team meetings to assess understanding and compliance
Review complaints and recognition
Dip sample, files, BWV, logs etc.
REVIEW DATA
Key performance indicators, amount of work, times,
Outcomes
Trends
Organisational Learning Tracker
MISCONDUCT AND UNDERPERFORMANCE
Intervene early for poor performance, stress or misconduct
Have 121’s to understand challenges
Take action when necessary, ensuring consistency and fairness
ADDITIONAL PARTS
N/A
SO WHAT
WHEN I DO THIS IT WILL MEAN
SHORT TERM
Officers will benefit by…
Officers will know what is expected of them and the consequences for falling below expected standards.
MID TERM
I as an Inspector I will benefit by…
Officers behaving with the highest integrity and self-regulating with the confidence to report matters.
LONG TERM
GMP will benefit by…
A reduction in negative headlines reporting on officers behaviour and an increase in public trust and confidence
QUICK EXAMPLE
I know this appraoch works as I’m already doing this
I’m already doing this at Swinton. Custody have had a massive drive in standards after our HMIC and DVB report. Staff are reminded on an almost daily basis around the expectations for UOF, strip searches, females in custody etc.
I also deal with all complaints and adverse incidents and through investigating these I’ve had to provide a range of response from words of advice through to reporting to PSD. I’ve done this is a transparent and consistent manner so staff know what is expected of them. Swinton consistently recognized by SLT as one of the best performing in force.
How will improve professionalism on your team?
WHY
“So this is really important to…”
1
GMP
Set out in policies and procedures and are there as a benchmark
Standards ensure officers conduct themselves in a manner that upholds the integrity and reputation of the force.
Every officer who falls below those standards dents public trust and confidence in the police.
Standards create uniformity in procedures
Make us more efficient
Established standards makes officers adhere to the law
2
Public
Clear standards provide a basis in which the public can hold us to account
Officers adhering to standards provides consistent and ethical policing which builds trust within our communities and makes it more likely that that citizens will cooperate with the police
3
TEAM
People need guidance and want guidance
Policies and procedures set standards and guide officers to what is required of them
Standards benchmark high personal conduct that they can be expected to be held accountable against
HOW
“As an Inspector, in order to [repeat question], I will do three things…”
HOW
1
DEFINE
LEAD BY EXAMPLE
Demonstrate integrity and ethical behavior
Maintain strong work ethic
Treat everyone with respect and professionalism
Hold yourself and others to account
Stay calm and decisive under pressure
Commit to continuous learning and development
Be visible and approachable
2
REINFORCE
STRONG LEADESHIP AND SUPPORT
Set clear expectations and standards
Personally - 121, PDR, briefings, de-briefs, training days, at jobs
Communication – emails, Teams, posters
Recognition
Take early corrective action
SUPPORT OFFICERS
Resources, training guidance
Approachable, supportive environment
Wellbeing, recognise stress factors
PROFESSIONAL DEVELOPMENT
Continuous learning, mentorships, career development opportunities
Share knowledge and experience
Stay up to date on knowledge and best practice by completing training
3
MONITOR
CONDUCT SUPERVISION AND REVIEWS
Observe officers in action, stay involved in operational work
Attend briefings, de-briefs, team meetings to assess understanding and compliance
Review complaints and recognition
Dip sample, files, BWV, logs etc.
REVIEW DATA
Key performance indicators, amount of work, times,
Outcomes
Trends
Organisational Learning Tracker
MISCONDUCT AND UNDERPERFORMANCE
Intervene early for poor performance, stress or misconduct
Have 121’s to understand challenges
Take action when necessary, ensuring consistency and fairness
ADDITIONAL PARTS
N/A
SO WHAT
WHEN I DO THIS IT WILL MEAN
SHORT TERM
Officers will benefit by…
Officers will know what is expected of them and the consequences for falling below expected standards.
MID TERM
I as an Inspector I will benefit by…
Officers behaving with the highest integrity and self-regulating with the confidence to report matters.
LONG TERM
GMP will benefit by…
A reduction in negative headlines reporting on officers behaviour and an increase in public trust and confidence
QUICK EXAMPLE
I know this appraoch works as I’m already doing this
I’m already doing this at Swinton. Custody have had a massive drive in standards after our HMIC and DVB report. Staff are reminded on an almost daily basis around the expectations for UOF, strip searches, females in custody etc.
I also deal with all complaints and adverse incidents and through investigating these I’ve had to provide a range of response from words of advice through to reporting to PSD. I’ve done this is a transparent and consistent manner so staff know what is expected of them. Swinton consistently recognized by SLT as one of the best performing in force.
How wil you improve Quality, Standards and behaviour on your team?
WHY
“So this is really important to…”
1
GMP
Set out in policies and procedures and are there as a benchmark
Standards ensure officers conduct themselves in a manner that upholds the integrity and reputation of the force.
Every officer who falls below those standards dents public trust and confidence in the police.
Standards create uniformity in procedures
Make us more efficient
Established standards makes officers adhere to the law
2
Public
Clear standards provide a basis in which the public can hold us to account
Officers adhering to standards provides consistent and ethical policing which builds trust within our communities and makes it more likely that that citizens will cooperate with the police
3
TEAM
People need guidance and want guidance
Policies and procedures set standards and guide officers to what is required of them
Standards benchmark high personal conduct that they can be expected to be held accountable against
HOW
“As an Inspector, in order to [repeat question], I will do three things…”
HOW
1
DEFINE
LEAD BY EXAMPLE
Demonstrate integrity and ethical behavior
Maintain strong work ethic
Treat everyone with respect and professionalism
Hold yourself and others to account
Stay calm and decisive under pressure
Commit to continuous learning and development
Be visible and approachable
2
REINFORCE
STRONG LEADESHIP AND SUPPORT
Set clear expectations and standards
Personally - 121, PDR, briefings, de-briefs, training days, at jobs
Communication – emails, Teams, posters
Recognition
Take early corrective action
SUPPORT OFFICERS
Resources, training guidance
Approachable, supportive environment
Wellbeing, recognise stress factors
PROFESSIONAL DEVELOPMENT
Continuous learning, mentorships, career development opportunities
Share knowledge and experience
Stay up to date on knowledge and best practice by completing training
3
MONITOR
CONDUCT SUPERVISION AND REVIEWS
Observe officers in action, stay involved in operational work
Attend briefings, de-briefs, team meetings to assess understanding and compliance
Review complaints and recognition
Dip sample, files, BWV, logs etc.
REVIEW DATA
Key performance indicators, amount of work, times,
Outcomes
Trends
Organisational Learning Tracker
MISCONDUCT AND UNDERPERFORMANCE
Intervene early for poor performance, stress or misconduct
Have 121’s to understand challenges
Take action when necessary, ensuring consistency and fairness
ADDITIONAL PARTS
N/A
SO WHAT
WHEN I DO THIS IT WILL MEAN
SHORT TERM
Officers will benefit by…
Officers will know what is expected of them and the consequences for falling below expected standards.
MID TERM
I as an Inspector I will benefit by…
Officers behaving with the highest integrity and self-regulating with the confidence to report matters.
LONG TERM
GMP will benefit by…
A reduction in negative headlines reporting on officers behaviour and an increase in public trust and confidence
QUICK EXAMPLE
I know this appraoch works as I’m already doing this
I’m already doing this at Swinton. Custody have had a massive drive in standards after our HMIC and DVB report. Staff are reminded on an almost daily basis around the expectations for UOF, strip searches, females in custody etc.
I also deal with all complaints and adverse incidents and through investigating these I’ve had to provide a range of response from words of advice through to reporting to PSD. I’ve done this is a transparent and consistent manner so staff know what is expected of them. Swinton consistently recognized by SLT as one of the best performing in force.
