finals Flashcards
appropriate nutrient intake is referred to as
recommended dietary allowance
friendliness, a positive attitude and vitality are all a part of
a pleasing personality
active listening involves
giving nonverbal and nonverbal signs that you are listening
a condition that numbs and weakens the hands and can eventually affect the ability to work
Carpel Tunnel Syndrom
number of hours of sleep recommended for an average person
6-8 hours
good posture reduces fatigue and
helps internal organs function properly
the science that studies relationships between people and their work environment
ergonomics
process of converting raw materials in the form of carbohydrates, fats and proteins into energy
nutrition
an attitude is a feeling or emotion and
can be changed
body support and balance are results of good posture and wearing
properly fitted, low, broad-heeled shoes
term that refers to the act of exchanging ideas, thoughts or feelings
communication
accountants frequently refer to income as
revenue
what advisor travels within a territory to sell products and equipment to skin care centers
distributor sales consultant
defines salaries or commissions for yourself and your employees, including payroll taxes
compensation
type of rent that allows to predict monthly expenses carefully
fixed rent
description of net worth
assets minus liabilities
utilities, supplies, cost of promotions, postage and taxes are identified as what type of cost
variable
a “middleman” who maintains contracts to sell professional products or equipment, acting as a link between the manufacturer and the skin care center
distributer
a suggested telephone answering tip is to answer the phone within how many rings
2 rings
list of all money you owe
total liabilities
describes the plan for telling the world about the products offered by the business
marketing strategy
on a personal financial statement, all the money owed
liabilities
purpose of exit plan
strategy in case you decide to call it quits
strategy that involves shaping your company’s public image in ways other than advertising
public relations
item that skin care center owners apply for before collecting tax on products or services sold
State Sales Tax Permit
insurance policy that is state controlled and required by law
worker’s compensation
a skin care center should keep all records of daily sales and services for at least
6 months
type of business is owned by its shareholders and is formed under state law
partnership
largest expense in operating a skin care center
salaries and commissions
three parts of the muscle
origin, belly and insertion
muscle located at the nape of the neck and draws the scalp back
occipitalis
muscle that covers the shoulder and lifts or turns the arm
deltoid
muscle located above the eyelid and responsible for opening it
levator palpebrae superioris
nerves that carry messages from the brain to the muscles
efferent nerves
what delivers are directly to the lungs
the bronchi
another name for nerve cell
neuron
part of muscle that is nonmoving(fixed) and attached to bones or other nonmoving muscle
origin
nerve controls the motion of the neck muscles
accessory nerves
control center of the cell’s activities
nucleus
the study of the muscles’ structure, function and diseases
myology
organs that are primary responsible for the elimination of water and waste products
kidneys
motor function, muscle movement and balance are all responsibilities of which part of the brain
cerebellum
average adult body contains how much blood
8-10 pints
chemical substances manufactured by the glands of the endocrine system
hormones
formed when two or more nonmixable substances are untied with small droplets of a binder
emulsion
“forced together” by mixing the individual components using high temperatures or by agitating them
emulsion
ingredient that helps increase the density in emulsions and gel-type products
thickeners
product formulated with a thickening agent to increase viscosity
gel
joining of hydrogen and oxygen to form water is an example of
chemical change
part of the atom that has no electrical charge
neutrons
term used to describe a base product
alkaline
smallest complete units of an element
atoms
non-comedogenic emollient that gives products a silky feel
cyclomethicone
oils and oil-soluble substances used to condition and soften the skin
emollients
created when two different elements are chemically united
compound
considered a drug product under FDA guidelines that functions by blocking the sun’d rays or absorbing UV radiation
sunscreen
usually the first contact a client has with the skin care center
telephone
phase of service that cost of the treatment is usually discussed
agreement phase
phase in which a new client usually fills out a Client Consultation Form
ask, analyze, and assess
phase of service in which the esthetician summarizes and ensures that the client agrees on the recommended treatments
agreement phase
once a client base has been established, what percentage of new clients gained can be expected each week
15%-20%
skin’s pores most visible where
cheek area
explanation of the product’s features and benefits
product statement
often the most requested hair removal procedure
waxing
clients who are not good candidates for laser hair removal
those with white or gray hair
thicker, pigmented hair that grows on areas of the body after puberty
terminal
mixing crushed herbs and hot liquid to form a paste
poultice
oil-fights skin-ravaging free radicals
anitoxidents
category of oil the encompasses fresh, sweet, frgrances
fruit blend
fragrance group that distinct odors like vanilla, cinnamon, ginger and nutmeg belong to
spice blend
can be incorporated into body therapies to enhance circulation
ylang-ylang
performed by estheticians using alpha hydroxy acid, glycolic acid or lactic acid
superficial chemical peels
natural substance fights harmful oxidation which leads to free radical attack
antioxidant
result of steeping an herb in boiling water as part of phytotherapy
infusion
largest category of fragrance
floral bouquet
chemicals such as alkaloids and glucosides that give plants their healing properties
active ingredients
exfoliating treatment in which a layer of creme is applied to the skin, allowed to dry and then rubbed away
gomage
category of fragrance that is one of the easiest to identify
floral
building on a sale by recommending a product that complements another product the client has already purchased
cross-selling
necessary companion to the resume
cover letter
personal quality that might be elevated in an interview
honesty
term refers to developing relationships with individuals who can put you in contact with customers or potential employers
networking
a one- or two-page outline that lists the educational history, work experience, additional skills and achievements of a potential employee
resume
essential for evaluating a clients reaction to a product and progression through a treatment
good record keeping
teamwork come naturally when:
personal and business goals aim for the same outcomes
the formula for a successful future in the skin care industry is a combination of the growing attention to health and well-being with thte evidence that most people have more:
discretionary income
identifies a desired objective that helps focus and define a career path
goal
disinfectants that are statedd as germicidal, fungicidal, pseudommonacidal and virucidal
broad-spectrum
the body’s ability to destroy infectious agents
immunity
partially inherited resistance to infections and dieases
natural immunity
study of bacteria
bacteriology
type of burn that is usually the result of faulty or improper use of equipment
electrical burn
bacterial cells that form long chains and can cause serious infections such as strep throat
streptococci
one-celled microorganisms that are either disease-producing or nondisease-producing
bacteria
precaution that refers to the process of using the same infection control practices on all clients
universal
compared to bacteria, the size of viruses are:
much smaller than bacteria
bacterial cells that grow in pairs and are known to cause pneumonia
diplococci
indicated that an appliance has been certified to operate safely under the conditions specified in the instructions
Underwriter’s Laboratory rating
high frequency treatments should not be performed more than once every:
two months
treatments that produces beneficial effects on the body using light rays or waves
light therapy
shock that passes throuhg a small part of the body, and can cause burns and muscle contractions
local shock
type of skin that is effectively treated by using heated parafin
dry skin
woods’ lamp: type of skin conditions that is seen as light violet in color
dehydrated skin
how many milliampered equal one ampere
1000
alternating current interrupted to produce a mechanical, non-chemical reaction
faradic current
negative end of the electrode
cathode
form of light that can produce positive or negative effects to the skin based on exposure time
untraviolet
ultraviolet rays that are sometimes referred to as “the burning rays”
UVB
indicated the number of cycles per second that a generator alternated current
hertz rating
a gas generated close to the skin’s surface that has a germicidal, healing and drying effect
ozone
ultraviolet rays that are the longest in length and frequency used in tanning booths
UVA
can occur any time a foreign conductor comes in contact with a wire carrying current to a load
short circuit
an alternating current that produces a mechanical effect
high frequency current
unit of electrical resistance
ohm
during UV light therapy treatments, who should wear protective eyewear
both client and esthetician
cells that protect the layers of the skin found below the stratum corneum
merkel
fungal infection that affects the legs or arms and is characterized by red rash and itching
tinea corporis
the evaporation of sweat on the skin causes the surface of the skin to:
cool
skin condition characterized by dry or moist lesions, an eruption of small vesicles and a watery discharge
eczema
protein substance that, when broken down, forms bundles that strengthen and give structure to the skin
collagen
composed of hard keratin
fingernails
inheritable skin disease that produces an excess of thick, scaly, silvery skin patches surrounded by a red area
psoriasis
skin growths that are the most dangerous
melanoma
microphage cells perform what function
fight infections
a furuncle contains how many hairs
1 hair
sensory cell that reports pressure and pain
Krause’s end bulbs
desincrustation facial treatment uses what current in conjunction with an alkaline solution
galvanic
suring which stage of a facial procedure does steaming occur
after applying the exfoliant
skin condition characterized by the presence of blackheads, whiteheads, papules and pustules
acne
skin type prone to fine lines and wrinkles
dry
method of massage used to soothe muscles and relax the sensory nerve endings at the surface of the skin
effleurage
