finals Flashcards

1
Q

appropriate nutrient intake is referred to as

A

recommended dietary allowance

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2
Q

friendliness, a positive attitude and vitality are all a part of

A

a pleasing personality

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3
Q

active listening involves

A

giving nonverbal and nonverbal signs that you are listening

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4
Q

a condition that numbs and weakens the hands and can eventually affect the ability to work

A

Carpel Tunnel Syndrom

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5
Q

number of hours of sleep recommended for an average person

A

6-8 hours

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6
Q

good posture reduces fatigue and

A

helps internal organs function properly

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7
Q

the science that studies relationships between people and their work environment

A

ergonomics

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8
Q

process of converting raw materials in the form of carbohydrates, fats and proteins into energy

A

nutrition

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9
Q

an attitude is a feeling or emotion and

A

can be changed

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10
Q

body support and balance are results of good posture and wearing

A

properly fitted, low, broad-heeled shoes

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11
Q

term that refers to the act of exchanging ideas, thoughts or feelings

A

communication

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12
Q

accountants frequently refer to income as

A

revenue

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13
Q

what advisor travels within a territory to sell products and equipment to skin care centers

A

distributor sales consultant

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14
Q

defines salaries or commissions for yourself and your employees, including payroll taxes

A

compensation

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15
Q

type of rent that allows to predict monthly expenses carefully

A

fixed rent

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16
Q

description of net worth

A

assets minus liabilities

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17
Q

utilities, supplies, cost of promotions, postage and taxes are identified as what type of cost

A

variable

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18
Q

a “middleman” who maintains contracts to sell professional products or equipment, acting as a link between the manufacturer and the skin care center

A

distributer

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19
Q

a suggested telephone answering tip is to answer the phone within how many rings

A

2 rings

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20
Q

list of all money you owe

A

total liabilities

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21
Q

describes the plan for telling the world about the products offered by the business

A

marketing strategy

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22
Q

on a personal financial statement, all the money owed

A

liabilities

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23
Q

purpose of exit plan

A

strategy in case you decide to call it quits

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24
Q

strategy that involves shaping your company’s public image in ways other than advertising

A

public relations

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25
Q

item that skin care center owners apply for before collecting tax on products or services sold

A

State Sales Tax Permit

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26
Q

insurance policy that is state controlled and required by law

A

worker’s compensation

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27
Q

a skin care center should keep all records of daily sales and services for at least

A

6 months

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28
Q

type of business is owned by its shareholders and is formed under state law

A

partnership

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29
Q

largest expense in operating a skin care center

A

salaries and commissions

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30
Q

three parts of the muscle

A

origin, belly and insertion

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31
Q

muscle located at the nape of the neck and draws the scalp back

A

occipitalis

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32
Q

muscle that covers the shoulder and lifts or turns the arm

A

deltoid

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33
Q

muscle located above the eyelid and responsible for opening it

A

levator palpebrae superioris

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34
Q

nerves that carry messages from the brain to the muscles

A

efferent nerves

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35
Q

what delivers are directly to the lungs

A

the bronchi

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36
Q

another name for nerve cell

A

neuron

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37
Q

part of muscle that is nonmoving(fixed) and attached to bones or other nonmoving muscle

A

origin

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38
Q

nerve controls the motion of the neck muscles

A

accessory nerves

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39
Q

control center of the cell’s activities

A

nucleus

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40
Q

the study of the muscles’ structure, function and diseases

A

myology

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41
Q

organs that are primary responsible for the elimination of water and waste products

A

kidneys

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42
Q

motor function, muscle movement and balance are all responsibilities of which part of the brain

A

cerebellum

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43
Q

average adult body contains how much blood

A

8-10 pints

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44
Q

chemical substances manufactured by the glands of the endocrine system

A

hormones

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45
Q

formed when two or more nonmixable substances are untied with small droplets of a binder

A

emulsion

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46
Q

“forced together” by mixing the individual components using high temperatures or by agitating them

A

emulsion

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47
Q

ingredient that helps increase the density in emulsions and gel-type products

A

thickeners

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48
Q

product formulated with a thickening agent to increase viscosity

A

gel

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49
Q

joining of hydrogen and oxygen to form water is an example of

A

chemical change

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50
Q

part of the atom that has no electrical charge

A

neutrons

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51
Q

term used to describe a base product

A

alkaline

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52
Q

smallest complete units of an element

A

atoms

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53
Q

non-comedogenic emollient that gives products a silky feel

A

cyclomethicone

54
Q

oils and oil-soluble substances used to condition and soften the skin

A

emollients

55
Q

created when two different elements are chemically united

A

compound

56
Q

considered a drug product under FDA guidelines that functions by blocking the sun’d rays or absorbing UV radiation

A

sunscreen

57
Q

usually the first contact a client has with the skin care center

A

telephone

58
Q

phase of service that cost of the treatment is usually discussed

A

agreement phase

59
Q

phase in which a new client usually fills out a Client Consultation Form

A

ask, analyze, and assess

60
Q

phase of service in which the esthetician summarizes and ensures that the client agrees on the recommended treatments

A

agreement phase

61
Q

once a client base has been established, what percentage of new clients gained can be expected each week

A

15%-20%

62
Q

skin’s pores most visible where

A

cheek area

63
Q

explanation of the product’s features and benefits

A

product statement

64
Q

often the most requested hair removal procedure

A

waxing

65
Q

clients who are not good candidates for laser hair removal

A

those with white or gray hair

66
Q

thicker, pigmented hair that grows on areas of the body after puberty

A

terminal

67
Q

mixing crushed herbs and hot liquid to form a paste

A

poultice

68
Q

oil-fights skin-ravaging free radicals

A

anitoxidents

69
Q

category of oil the encompasses fresh, sweet, frgrances

A

fruit blend

70
Q

fragrance group that distinct odors like vanilla, cinnamon, ginger and nutmeg belong to

A

spice blend

71
Q

can be incorporated into body therapies to enhance circulation

A

ylang-ylang

72
Q

performed by estheticians using alpha hydroxy acid, glycolic acid or lactic acid

A

superficial chemical peels

73
Q

natural substance fights harmful oxidation which leads to free radical attack

A

antioxidant

74
Q

result of steeping an herb in boiling water as part of phytotherapy

A

infusion

75
Q

largest category of fragrance

A

floral bouquet

76
Q

chemicals such as alkaloids and glucosides that give plants their healing properties

A

active ingredients

77
Q

exfoliating treatment in which a layer of creme is applied to the skin, allowed to dry and then rubbed away

A

gomage

78
Q

category of fragrance that is one of the easiest to identify

A

floral

79
Q

building on a sale by recommending a product that complements another product the client has already purchased

A

cross-selling

80
Q

necessary companion to the resume

A

cover letter

81
Q

personal quality that might be elevated in an interview

A

honesty

82
Q

term refers to developing relationships with individuals who can put you in contact with customers or potential employers

A

networking

83
Q

a one- or two-page outline that lists the educational history, work experience, additional skills and achievements of a potential employee

A

resume

84
Q

essential for evaluating a clients reaction to a product and progression through a treatment

A

good record keeping

85
Q

teamwork come naturally when:

A

personal and business goals aim for the same outcomes

86
Q

the formula for a successful future in the skin care industry is a combination of the growing attention to health and well-being with thte evidence that most people have more:

A

discretionary income

87
Q

identifies a desired objective that helps focus and define a career path

A

goal

88
Q

disinfectants that are statedd as germicidal, fungicidal, pseudommonacidal and virucidal

A

broad-spectrum

89
Q

the body’s ability to destroy infectious agents

A

immunity

90
Q

partially inherited resistance to infections and dieases

A

natural immunity

91
Q

study of bacteria

A

bacteriology

92
Q

type of burn that is usually the result of faulty or improper use of equipment

A

electrical burn

93
Q

bacterial cells that form long chains and can cause serious infections such as strep throat

A

streptococci

94
Q

one-celled microorganisms that are either disease-producing or nondisease-producing

A

bacteria

95
Q

precaution that refers to the process of using the same infection control practices on all clients

A

universal

96
Q

compared to bacteria, the size of viruses are:

A

much smaller than bacteria

97
Q

bacterial cells that grow in pairs and are known to cause pneumonia

A

diplococci

98
Q

indicated that an appliance has been certified to operate safely under the conditions specified in the instructions

A

Underwriter’s Laboratory rating

99
Q

high frequency treatments should not be performed more than once every:

A

two months

100
Q

treatments that produces beneficial effects on the body using light rays or waves

A

light therapy

101
Q

shock that passes throuhg a small part of the body, and can cause burns and muscle contractions

A

local shock

102
Q

type of skin that is effectively treated by using heated parafin

A

dry skin

103
Q

woods’ lamp: type of skin conditions that is seen as light violet in color

A

dehydrated skin

104
Q

how many milliampered equal one ampere

A

1000

105
Q

alternating current interrupted to produce a mechanical, non-chemical reaction

A

faradic current

106
Q

negative end of the electrode

A

cathode

107
Q

form of light that can produce positive or negative effects to the skin based on exposure time

A

untraviolet

108
Q

ultraviolet rays that are sometimes referred to as “the burning rays”

A

UVB

109
Q

indicated the number of cycles per second that a generator alternated current

A

hertz rating

110
Q

a gas generated close to the skin’s surface that has a germicidal, healing and drying effect

A

ozone

111
Q

ultraviolet rays that are the longest in length and frequency used in tanning booths

A

UVA

112
Q

can occur any time a foreign conductor comes in contact with a wire carrying current to a load

A

short circuit

113
Q

an alternating current that produces a mechanical effect

A

high frequency current

114
Q

unit of electrical resistance

A

ohm

115
Q

during UV light therapy treatments, who should wear protective eyewear

A

both client and esthetician

116
Q

cells that protect the layers of the skin found below the stratum corneum

A

merkel

117
Q

fungal infection that affects the legs or arms and is characterized by red rash and itching

A

tinea corporis

118
Q

the evaporation of sweat on the skin causes the surface of the skin to:

A

cool

119
Q

skin condition characterized by dry or moist lesions, an eruption of small vesicles and a watery discharge

A

eczema

120
Q

protein substance that, when broken down, forms bundles that strengthen and give structure to the skin

A

collagen

121
Q

composed of hard keratin

A

fingernails

122
Q

inheritable skin disease that produces an excess of thick, scaly, silvery skin patches surrounded by a red area

A

psoriasis

123
Q

skin growths that are the most dangerous

A

melanoma

124
Q

microphage cells perform what function

A

fight infections

125
Q

a furuncle contains how many hairs

A

1 hair

126
Q

sensory cell that reports pressure and pain

A

Krause’s end bulbs

127
Q

desincrustation facial treatment uses what current in conjunction with an alkaline solution

A

galvanic

128
Q

suring which stage of a facial procedure does steaming occur

A

after applying the exfoliant

129
Q

skin condition characterized by the presence of blackheads, whiteheads, papules and pustules

A

acne

130
Q

skin type prone to fine lines and wrinkles

A

dry

131
Q

method of massage used to soothe muscles and relax the sensory nerve endings at the surface of the skin

A

effleurage