Field Delay / Scope Changes

Question 1

Delays and scope changes identified in the field are ______.

Answer 1

Very common on almost every project.

Question 2

The handling of these changes can be ________.

Answer 2

The deciding factor on whether Company can successfully make a claim on the delays or changes.

Question 3

There are many reasons that delays ______.

Answer 3

are experienced in the field.

Question 4

The delays of concern are the ones that are ________.

Answer 4

beyond the control of the company and its employees and are the responsibility of our client.

Question 5

Examples of delays are _____.

Answer 5

Customer-driven shutdowns from lighting or weather, permitting, operational upsets, other contractors’ interferences, truck receipts at a loading rack, etc.

Question 6

When encoutering field delays, ______.

Answer 6

document them immediately and present them to the client for confirmation and signature.

Question 7

Time is of the essence when ________.

Answer 7

Notifying clients.

Question 8

Many contracts state that notification is required ________.

Answer 8

within a certain amount of time.

Question 9

The notification of the delay can be done on a ______.

Answer 9

daily T&M timesheet.

Question 10

Be sure to assure the client that this is our _______.

Answer 10

Process and documenting a delay is a requirement of theirs (per their contract.)

Question 11

All concerns or questions about documenting delays from customer can be directed to ______.

Answer 11

Company PM or office personnel.

Question 12

Repair work is often affected by changes in scope due to _______.

Answer 12

unforeseen discovery work that adds to, or sometimes reduces, the anticipated obstacles to complete the required repairs.

Question 13

In the case of changes of scope, the client should be told to send the requested changes to the company PM by the company site supervisor for _______.

Answer 13

initiation of a change order when originating from a client request.

Question 14

When it is discovery work change, the required change should be communicated to the company PM by field supervision so that _______.

Answer 14

approval can be obtained prior to executing the changes in the scope.

Question 15

It is mandatory that field supervision have approval and direction from PM before ______.

Answer 15

executing any changes to original scope of work.

Question 16

Drawings and materials may be required prior to ______.

Answer 16

being able to complete the scope changes.

Question 17

At any time, if you are unsure how to handle delays or changes, feel free to ______.

Answer 17

reach out to your PM or directly to R&M director for guidance.

Question 18

Often, customers will disagree that the issue is a _______.

Answer 18

scope change, delay, or other.

Question 19

Customers may even refuse to ________.

Answer 19

signed the provided T&M sheets documenting delays/changes of scope.

Question 20

The company is not saying that by signing it is a “scope change or delay”, it is ________.

Answer 20

documenting that the work was done, and the hours are accurate.

Question 21

The PM will argue the merits of the scope with the customer, but we want to _______.

Answer 21

ensure the time is captured in the event.

Question 22

If the customer refuses to sign the T&M timesheets, then the company site supervisor is to ______.

Answer 22

sign, date and note the time it was presented to the customer and the customer’s name of whom it was presented to.

Question 23

When documenting a delay/change of scope, please ______.

Answer 23

print all info legibly, sign your name, and print your name.