Field Delay / Scope Changes Flashcards
Delays and scope changes identified in the field are ______.
Very common on almost every project.
The handling of these changes can be ________.
The deciding factor on whether Company can successfully make a claim on the delays or changes.
There are many reasons that delays ______.
are experienced in the field.
The delays of concern are the ones that are ________.
beyond the control of the company and its employees and are the responsibility of our client.
Examples of delays are _____.
Customer-driven shutdowns from lighting or weather, permitting, operational upsets, other contractors’ interferences, truck receipts at a loading rack, etc.
When encoutering field delays, ______.
document them immediately and present them to the client for confirmation and signature.
Time is of the essence when ________.
Notifying clients.
Many contracts state that notification is required ________.
within a certain amount of time.
The notification of the delay can be done on a ______.
daily T&M timesheet.
Be sure to assure the client that this is our _______.
Process and documenting a delay is a requirement of theirs (per their contract.)
All concerns or questions about documenting delays from customer can be directed to ______.
Company PM or office personnel.
Repair work is often affected by changes in scope due to _______.
unforeseen discovery work that adds to, or sometimes reduces, the anticipated obstacles to complete the required repairs.
In the case of changes of scope, the client should be told to send the requested changes to the company PM by the company site supervisor for _______.
initiation of a change order when originating from a client request.
When it is discovery work change, the required change should be communicated to the company PM by field supervision so that _______.
approval can be obtained prior to executing the changes in the scope.
It is mandatory that field supervision have approval and direction from PM before ______.
executing any changes to original scope of work.
Drawings and materials may be required prior to ______.
being able to complete the scope changes.
At any time, if you are unsure how to handle delays or changes, feel free to ______.
reach out to your PM or directly to R&M director for guidance.
Often, customers will disagree that the issue is a _______.
scope change, delay, or other.
Customers may even refuse to ________.
signed the provided T&M sheets documenting delays/changes of scope.
The company is not saying that by signing it is a “scope change or delay”, it is ________.
documenting that the work was done, and the hours are accurate.
The PM will argue the merits of the scope with the customer, but we want to _______.
ensure the time is captured in the event.
If the customer refuses to sign the T&M timesheets, then the company site supervisor is to ______.
sign, date and note the time it was presented to the customer and the customer’s name of whom it was presented to.
When documenting a delay/change of scope, please ______.
print all info legibly, sign your name, and print your name.
