Feedback Flashcards
1
Q
What are the 6 steps of the feedback model?
A
SBIBRS
- Situation
- Behaviour
- Impact
- Break
- Response
- Solution
2
Q
What is important when listening actively?
A
- Let go of your agenda
- Be attentive
- build on
- think
3
Q
What are the behaviours of being assertive?
A
- Make your intentions clear
- Express yourself clearly, confidently and concisely
- Support your statement
- Persevere
- Stay focused
4
Q
What are the four check points to give feedback?
A
- appropriate?
- necessary?
- well-timed?
- constructive?
