Coaching Flashcards
1
Q
What are is required to gain trust?
A
T= (Credibility * Reliability * Intimacy) / Self-orientation
2
Q
What are the differences good coaches adapt to?
A
- Personal preferences
- Up to the job (will/skill)
- Culture (national, ethnic)
- Gender
3
Q
What are the levels of the Iceberg?
A
BTVN
- Behaviour
- Thoughts and emotions
- Values and convictions
- Needs
4
Q
What are the four levels of coaching?
A
RWPI
- Role model
- Working together
- Preparing success
- Independent
5
Q
What are the coaching spectrums?
A
- Non direct - Pull - Ask
- Direct - Push - Say
6
Q
What are the sections of the skill/will matrix?
A
- Guide: high will, low skill
- Delegate: high will, high skill
- Direct: low will, low skill
- Gain trust or build commitment: low will, high skill
7
Q
What is the objective in coaching?
A
Potential - interference = performance
8
Q
What are the elements of coaching?
A
DEDICATIONS - Understanding needs and preferences - Creating opportunities for learning - Building skills - Giving and receiving feedback SUPPORT
