FEDERAL TRADE COMMISSION Flashcards
unfinished wood box or other non-metal receptacle or enclosure, without ornamentation of a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed-wood, composition materials (with or without an outside covering) or like materials.
Alternative container
price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group
Alternative price list
any item of service or merchandise described to a purchaser as a “cash advance”, “accommodation”, cash disbursement” or similar or similar term.
A cash advance item is also any item obtained from a third party and paid for by the funeral provider on the purchaser’s behalf
Cash advance items
rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric
Casket
charge, fee or surcharge applied to consumers who purchase their casket elsewhere from a source other than the price list/funeral provider
Casket handling fee
printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which does not require special ordering. CPL must include retail price and enough descriptive information to enable consumers to identify the merchandise
Casket price list (CPL)
refers to the federal trade commission
Commission
heating process which incinerates human remains
Cremation
any person, partnership or corporation that performs cremation and sells funeral goods
Crematory
disposition of human remains by cremation without formal viewing, visitation, or ceremony with the body present
Direct cremation
situation requiring immediate action or urgency, FTC recognizes that funeral provider might embalm without permission
Exigent circumstances
agency of federal government created in 1914 to promote free and fair competition by prevention of trade restrains, price fixing, false advertising and other unfair methods of competition
Federal trade commission (FTC)
one of the 16 items specified required on the GPL (if the funeral provider offers the service). This involves services of the funeral provider in the locale where death occurs and preparation for the transfer to another funeral provider as selected by the family (consumer). Funeral rule requires package pricing of this service with a description of the components included
Forwarding of remains
none of the 16 items specified required to be separately itemized on the GPL can be listed as free or no charge. Items not required by the rule can be listed as free
Free items
service commemorating the deceased with the body present
Funeral ceremony
goods which are sold or offered for sale directly to the public for use in connection with funeral services
Funeral goods
any person, partnership or corporation that sells or offers to sell funeral goods and funeral services to the public
Funeral provider
any services which may be used to 1) care for an prepare deceased human bodies for burial, cremation or other final disposition, 2) arrange, supervise or conduct the funeral ceremony or the final disposition of deceased human bodies
Funeral services
printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices. GPL is considered the keystone of the funeral rule
General price list (GPL)
ceremony commemorating the deceased at place of final disposition
Graveside service
disposition of human remains by burial, without formal viewing, visitation, or ceremony with the body present, except for a graveside service.
Immediate burial
method of price quotation by which each unit of service and/or merchandise is priced separately
Itemization
statements required by the rule which cannot be modified or edited and must appear in a clear and conspicuous manner
Mandatory disclosure
ceremony commemorating the deceased without the body present
Memorial service
basic services is the only fee which the consumer cannot decline (unless state or local law requires otherwise). Funeral provider should recover expenses for services, facilities or unallocated overhead in this charge.
Non-declinable service fee
any container which is designed for placement in the grave around the casket including, but not limited to, container commonly known as burial vaults, grave boxes, and grave liners.
Outer burial container
printed or typewritten list of outer burial containers normally offered for sale by the funeral provider which does not require special ordering. OBC PL must include retail price and enough descriptive information to enable consumers to identify the merchandise
Outer burial container price list (OBC PL)
use of a single dollar amount to identify the charge for a group or bundle of goods and/or services
Package pricing
any indiviual, parternship, corporation, association, government or governmental subdivision or agency, or other entity
Person
one of the 16 specified items required on the GPL (if the funeral provider offers this service). This involves services of the funeral provider after the initial services have been provided by another firm at the locale of death. Funeral rule requires package pricing of this service with a description of the components included.
Receiving remains
basic services, not to be included in prices of the other catgories in section, that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangements conference, planning the funeral, obtaining necessary permits, and placing obituary notices
Services of Funeral Director and Staff
itemized written statement provided for retention to each person who arranges a funeral or other disposition. It must include the goods and services selected and prices paid for each, itemization of cash advance items and the total cost.
Statement of Funeral Goods and Services Selected
funeral provider must give consumers who call accurate information from the price lists and answer questions about offerings and prices with readily available information
Telephone price disclosure
funeral goods consumer purchase from a source other than the price list/funeral provider
Third party merchandise
one of the 16 specified items required on the GPL defined as the moving of the dead human body from place of death to the funeral home or other designated place
Transfer of remains
occurrence of situation that requires certain action, the triggering event for giving out the GPL is face to face meeting
Triggering event
exist when a seller requires the purchase of unwanted items/services in order to obtain desired item/service.
Tying arrangements
(calling hours, visitation, visiting hours, wake) time set aside for friends and relatives to pay respect for the deceased prior to the funeral service
Viewing
