ETHICS Flashcards
those appropriate and helpful acts of counseling, personal and/or written contact that come after the funeral
Aftercare (post funeral follow-up)
values related to human conduct as applied to business
Business ethics
a declaration or public statement of professional standards of right and wrong conduct
Code of ethics
to hold certain information in trust and not disclose without proper authorization or authority
Confidentiality
the rules, ideas and beliefs shared by members of society of and for living and dying, which are learned directly or indirectly
Culture
the act of making a difference in treatment or favor on a basis other than individual merit
Discrimination
conforming to accepted standards of conduct
Ethical (moral)
that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions.
Ethics
the cultural heritage or or identity of a group based on factors such as language or country of origin
Ethnicity
values related to human conduct as applied to the care of the deceased, family, funeral home operations and society
Funeral service ethics
a rule of ethical conduct found in some form in most major religions usually phrased, “Do unto others as you would have them do unto you”
Golden Rule
to annoy continually or chronically
Harassement
having a sense of honor upright and fair dealing
Honesty
a formal agreement provided after receiving complete and accurate information, including alternative choices and consequences in an understandable form
Informed consent
fidelity to moral principles
Integrity
rules that govern society
Law
a particular way of living, the way a person lives or a group live
Lifestyle
the set of values, ideas and opinions of an individual group
Philosophy
matters pertaining to preplanning and/or prefunding funeral services
Preneed
an approach followed by managing an investment portfolio in a legally acceptable manner
Prudent investment
a culturally entrenched pattern of behavior made up of; 1) sacred beliefs 2) emotional feelings accompanying the beliefs and 3) overt conduct presumably implementing the beliefs and feelings
Religion
moral principles that vary with circumstances
Situational ethics
forms of electronic communication (as web sites for social networking and micro blogging) through which users create online communities to share information, ideas, personal messages and other content.
Social media
of, relating to or involving a combination of social and economic factors
Socioeconomics
Beliefs that are held in high esteem
Values
