ETHICS Flashcards

1
Q

those appropriate and helpful acts of counseling, personal and/or written contact that come after the funeral

A

Aftercare (post funeral follow-up)

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2
Q

values related to human conduct as applied to business

A

Business ethics

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3
Q

a declaration or public statement of professional standards of right and wrong conduct

A

Code of ethics

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4
Q

to hold certain information in trust and not disclose without proper authorization or authority

A

Confidentiality

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5
Q

the rules, ideas and beliefs shared by members of society of and for living and dying, which are learned directly or indirectly

A

Culture

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6
Q

the act of making a difference in treatment or favor on a basis other than individual merit

A

Discrimination

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7
Q

conforming to accepted standards of conduct

A

Ethical (moral)

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8
Q

that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions.

A

Ethics

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9
Q

the cultural heritage or or identity of a group based on factors such as language or country of origin

A

Ethnicity

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10
Q

values related to human conduct as applied to the care of the deceased, family, funeral home operations and society

A

Funeral service ethics

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11
Q

a rule of ethical conduct found in some form in most major religions usually phrased, “Do unto others as you would have them do unto you”

A

Golden Rule

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12
Q

to annoy continually or chronically

A

Harassement

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13
Q

having a sense of honor upright and fair dealing

A

Honesty

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14
Q

a formal agreement provided after receiving complete and accurate information, including alternative choices and consequences in an understandable form

A

Informed consent

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15
Q

fidelity to moral principles

A

Integrity

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16
Q

rules that govern society

A

Law

17
Q

a particular way of living, the way a person lives or a group live

A

Lifestyle

18
Q

the set of values, ideas and opinions of an individual group

A

Philosophy

19
Q

matters pertaining to preplanning and/or prefunding funeral services

A

Preneed

20
Q

an approach followed by managing an investment portfolio in a legally acceptable manner

A

Prudent investment

21
Q

a culturally entrenched pattern of behavior made up of; 1) sacred beliefs 2) emotional feelings accompanying the beliefs and 3) overt conduct presumably implementing the beliefs and feelings

A

Religion

22
Q

moral principles that vary with circumstances

A

Situational ethics

23
Q

forms of electronic communication (as web sites for social networking and micro blogging) through which users create online communities to share information, ideas, personal messages and other content.

A

Social media

24
Q

of, relating to or involving a combination of social and economic factors

A

Socioeconomics

25
Q

Beliefs that are held in high esteem

A

Values