factors affecting the success of a hc buisness

Question 1

making a profit

Answer 1

-cost of ingredients must be much lower than price of food to make a higher profit
- net profit is the total profit minus the cst of running the establishment

Question 2

customer service and satisfaction(what makes a customer happy)

Answer 2

• a buisness that provides an efficient and well run service
  -a buisness that takes action on customer feedback
  -staff who listen to their customers and answer their quesions
  -staff who understant customers wants and needs
  -porvides what customers expect
  -staff who are well trained, helpful, cheerful,smiling and friendly
  -staff who aim to solve cusomer complaints promptly and politely

Question 3

env sustainablility

Answer 3

-use reknewable energy
-using automatic switches to control air conditioning and lighting
-using water -saving washing machines and dishwashers
-reducing, recycling, and reusing

reduce the use of:

-plastic food packaging
-food waste
-un recyclable items