Facility Management Flashcards
What is critical to successful operations in club management?
Facility management
It includes construction, renovation, maintenance, and repair.
How does facility management impact club members?
Affects membership and participation, forms first impressions, influences retention and satisfaction
What benefits do employees derive from effective facility management?
Pleasant and safe workplace, increased motivation, longer tenure, encourages others to work at the club
What financial impact does facility management have on a club?
Facilities accommodate members at desired times, quality construction leads to predictable maintenance
What are key considerations in facility design?
Components and layout, materials, quality, types of construction, equipment types and brands
What is a significant energy expense for clubs?
Electricity
30% of total energy produced in the US is consumed by buildings.
What is the best way for a general manager to promote sustainability?
Create a club-wide green culture
Why is sustainability important in club management?
Addresses environmental issues within economics, ecology, and ethics
What is a preventive maintenance program?
A schedule to reduce need for repair and extend the useful life of equipment
What do MSDSs provide information about?
Safe working procedures with chemicals, accident procedures, and hazardous chemicals used
What is the rule of thumb for linen inventory in clubs?
Three times as many table cloths as the number of tables
What is the deepest cleaning method available for carpets?
Water extraction
What are the classifications of fire?
- Class A: Ordinary combustibles
- Class B: Flammable liquids
- Class C: Electrical
- Class D: Combustible Metal
What triggers smoke detectors?
Smoke particles and/or change in air flow
What are the elements of a housekeeping plan?
- Cleanliness benchmarks
- Evaluates cleaning methods
- Feedback to custodial staff
- Quality assurance program
