EXECUTING 31% slide 434 Flashcards
slide 434
The Direct and Manage Project Work
process ensures both the planned
project work and________ are
executed.
Executing • Integration Mgmt • Direct & Manage Proj. Work
Approved change requests
Both planned project work and
approved change requests are
inputs to the Direct and Manage
Project Work process.
The Manage project knowledge
processes focus on using existing
knowledge and __________ to
improve project outcomes.
Executing • Integration Mgmt • Manage Project Knowledge
Creating / recording
new project knowledge
The deliverables produced by the Direct and Manage Project Work process are evaluated to confirm they meet quality standards during which process?
Executing • Integration Mgmt • Direct & Manage Proj. Work
Control Quality
The Direct and Manage Project Work process is where the “rubber meets the road” as the team executes the \_\_\_\_\_\_\_\_\_\_\_defined in the project plans.
Executing • Integration Mgmt • Direct & Manage Proj. Work
Planned project
activities
What are the raw observations/
measurements produced as
an output of the Direct and
Manage Project Work process?
Executing • Integration Mgmt • Direct & Manage Proj. Work
Work performance data
Work performance data are passed
onto the processes in the Monitor
and Control Process Group for
analysis.
Through analysis, the data
are converted into work performance
information.
When a change request is approved
in the Perform Integrated Change
Control process, it flows back to the
_______process as an input.
Executing • Integration Mgmt • Direct & Manage Proj. Work
Direct and Manage
Project Work
Which output document should the project team use to record problems, gaps, inconsistencies, and conflicts that occur during the Direct and Manage Project Work process?
Executing • Integration Mgmt • Direct & Manage Proj. Work
Issue log
Which type of knowledge is easily
codified using words, images, and
numbers?
Executing • Integration Mgmt • Manage Project Knowledge
Explicit
knowledge
How does tacit knowledge differ
from explicit knowledge?
Executing • Integration Mgmt • Manage Project Knowledge
Tacit knowledge is personal
and difficult to express
(beliefs, insights, experience,
“know-how”).
In comparison,
explicit knowledge is easily
codified into words, images,
and numbers.
Throughout the entire project,
both best practices and problems
must be codified and recorded on
the ______ .
Executing • Integration Mgmt • Manage Project Knowledge
Lessons learned
register
Upon project closure, what must
the project team do with the
lessons learned register?
Executing • Integration Mgmt • Manage Project Knowledge
At project closure, the lessons learned register is finalized (through interviews with the team and stakeholders) and then transferred to the lessons learned repository so that future projects can leverage the knowledge.
The _________ process translates the quality
management plan into executable activities that integrate quality policies into the project.
Executing • Quality Management • Manage Quality
Manage Quality
process
What does quality assurance
measure?
Executing • Quality Management • Manage Quality
Quality assurance measures
the effectiveness of a project’s
processes.
_______, produced as an output of the Manage Quality
process, are used to evaluate the achievement of quality objectives.
Executing • Quality Management • Manage Quality
Test and evaluation
documents
Which data representation technique used
in the Manage Quality process breaks down
the causes of a problem and organizes them
into discrete branches, allowing root cause
identification?
A) Flow chart
B) Cause-and-effect diagram
C) Affinity diagram
D) Scatter diagram
Executing • Quality Management • Manage Quality
Cause-and-effect diagram
The cause-and-effect diagram
is also known as the fishbone or
Ishikawa diagram.
The scatter diagram graphically
shows the relationship between
two variables.
True or False:
Executing • Quality Management • Manage Quality
True The scatter diagram is a tool and technique used in the Manage Quality process that graphically shows the relationship between two variables.
What is the term used to describe a set of structured observation techniques used to determine if project activities comply with policies, processes, and procedures?
Executing • Quality Management • Manage Quality
Quality audit
What is the key objective of the
three resource management
processes in the Executing
Process Group?
Executing • Resource Management • Acquire Resources
The key objective of the resource management processes is to obtain, develop, and manage a team, resources, and procurements to complete all project work.
Explain what the resource
calendar does.
Executing • Resource Management • Acquire Resources
The resource calendar defines
the exact time frames when
each project resource is
available to the project.
Does a weak-matrix or strong-matrix
organizational structure offer project
managers less access/control of
resources?
Executing • Resource Management • Acquire Resources
Weak-matrix A weak-matrix organizational structure is closer to a projectized structure. Therefore, the project manager has less authority to control resources.
Which management plan instructs the way in which external resources are obtained?
Executing • Resource Management • Acquire Resources
Procurement management plan
The resource management plan
instructs the way in which internal
resources are obtained and
the procurement management
plan instructs on how to obtain
external resources.
___________ decision tools allow the project team to
evaluate resource options and select the optimal mix to meet the project’s needs.
Executing • Resource Management • Acquire Resources
Multicriteria
Multicriteria decision tools are a key
tool and technique of the Acquire
Resources process.
Criteria areweighted to reflect their relative
importance.
Selection criteria may include resource availability, cost,
experience, or location.
What resource staffing technique provides flexibility in building a project team as it allows the use of team members spread in different geographic locations?
Executing • Resource Management • Acquire Resources
Virtual team
In order, name the five states of the
Tuckman ladder, which is used to
evaluate team development.
Executing • Resource Management • Develop Team
Forming, storming,
norming,
performing,
adjourning
The ________process is
focused on transforming the team
resources acquired into a high-performing
collaborative team.
Executing • Resource Management • Develop Team
Develop Team
Which key output produced by the Develop Team process allows the current status of team development to be addressed and tracked?
Executing • Resource Management • Develop Team
Team performance assessments
The team’s overall performance
can be improved through which
four actions?
Executing • Resource Management • Develop Team
Training, coaching,
mentoring, change
requests
The __________ defines in
clear terms the team’s values and
operating guidelines.
Executing • Resource Management • Develop Team
Team charter
The team charter is an input to
the 9.4 Develop Team process.
Which tool and technique is often used during the Develop Team process to strategically open communication and build teamwork?
Executing • Resource Management • Develop Team
Colocation of team members Colocation is the act of assigning team members to work in the same location.
In which stage of the Tuckman
ladder does the team begin to work
together and to trust each other?
Executing • Resource Management • Develop Team
Norming
When the team members meet,
learn about their roles, and act
independently at what stage of the
Tuckman ladder are they?
Executing • Resource Management • Develop Team
Forming
In what stage does a team start
working well together as a unit
and navigating issues smoothly
and effectively?
Executing • Resource Management • Develop Team
Performing
During what process does the project manager actively lead the team, helping them evaluate performance, navigate conflicts, and make adjustments to deliver outputs?
Executing • Resource Management • Manage Team
Manage Team
process
_________ is the ability to identify, assess, and manage
the emotions of oneself, others, and groups.
Executing • Resource Management • Manage Team
Emotional intelligence
Name the five conflict resolution
techniques defined in the Manage
Team process.
Executing • Resource Management • Manage Team
- Withdraw/avoid,
- smooth/accommodate,
- compromise/reconcile,
- force/direct,
- collaborate/problem solve
In which conflict resolution
technique does the project manager
retreat from the conflict?
Executing • Resource Management • Manage Team
Withdraw/avoid
This technique may cause an
issue to worsen if the issue is
not rectified.
By leveraging which conflict
resolution technique would you push
your viewpoint through power, often
creating a win-lose situation?
Executing • Resource Management • Manage Team
Force/direct
Name the conflict resolution technique aimed at creating a win-win situation where both parties’ viewpoints are shared and incorporated?
Executing • Resource Management • Manage Team
Collaborate/
problem solve
What is the potential downside of
using the smooth/accommodate
conflict resolution technique?
Executing • Resource Management • Manage Team
Risk of the issue not
being adequately
addressed
Smooth/accommodate involves
emphasizing agreement while
ignoring/conceding differences in
hopes of maintaining harmony.
Define the objective of the Manage
Communication process.
Executing • Communications Mgmt. • Manage Communications
To effectively collect, store, and communicate project information to specific stakeholders to satisfy needs and foster appropriate engagement
The Manage Communications
process is conducted only once.
True or False:
Executing • Communications Mgmt. • Manage Communications
False Manage Communications is an iterative process that is constantly collecting, evaluating, storing, and distributing information from updates, issues, and changes of other processes.
Which term is used to define the
formatted information that is
transmitted to stakeholders by the
Manage Communications process?
Executing • Communications Mgmt. • Manage Communications
Project
communications
What is the difference between
project reports and work
performance reports?
Executing • Communications Mgmt. • Manage Communications
Project reports are ad hoc
reports created in 10.2 Manage
Communications.
Work performance reports are the
official project status reports
produced as an output of 4.5
Monitor and Control Project Work.
The ___________ is the software by which project information is distributed.
Executing • Communications Mgmt. • Manage Communications
Project management
information system
(PMIS)
What are the key objectives of the
Implement Risk Responses process?
Executing • Risk Management • Implement Risk Responses
To minimize a project’s risk exposure and maximize opportunities by implementing agreed-upon risk response plans.
What is the name of the individual
responsible for ensuring the risk
response plans for a specific risk
are fully implemented?
Executing • Risk Management • Implement Risk Responses
Risk owner
Which input document supplies
the specific details of when each
risk response plan is to be used and
how it is to be implemented?
Executing • Risk Management • Implement Risk Responses
Risk register
Name the interpersonal and team skills that are used as a tool and technique to ensure that risk responses are fully implemented during the Implement Risk Responses process.
Executing • Risk Management • Implement Risk Responses
Influencing skills
During which process is the final
agreement and contract with a
seller completed?
Executing • Procurement Management • Conduct Procurements
Conduct
Procurements
What type of meeting is used to provide prospective contractors the opportunity to gain a deeper understanding of the procurement statement of work?
Executing • Procurement Management • Conduct Procurements
Bidder
conference
Which of the following is not a characteristic of a
bidder conference?
A) Defined meeting to provide detailed
information
B) Allows all sellers the opportunity to ask
questions
C) Each seller can only hear the responses to
their question
D) Non-disclosure agreements (NDAs) are often
required
Executing • Procurement Management • Conduct Procurements
C) Each seller can only hear the responses to their question It is critical that no seller be provided preferential treatment in the bidder conference. By its nature the conference is open, and all sellers are provided the exact same information and can hear the responses to all questions.
What is the term for a
potential list of sellers within a
competitive range?
Executing • Procurement Management • Conduct Procurements
Select sellers
The person authorized to sign legal agreements is often a purchasing or legal representative, not the project manager. True or False:
Executing • Procurement Management • Conduct Procurements
True Due to the specialized nature of procurements and the liability involved, it is often not the project manager who is authorized to sign legal agreements.
What factors does the team use to evaluate and select the seller that best meets the need of the project and within which process are those factors created?
Executing • Procurement Management • Conduct Procurements
Source selection
criteria; created in the
Plan Procurements
process
The __________ provides
the seller with the information
required to develop and submit
seller proposals.
Executing • Procurement Management • Conduct Procurements
Procurement
documentation
What tool and technique is often
used to extend the seller pool
outside of the preferred sellers?
Executing • Procurement Management • Conduct Procurements
Advertising Common forums for advertising procurements are trade publications and company websites.
Which of the following documents are not provided to potential contractors? A) Source selection criteria B) Request for proposal C) Procurement statement of work
Executing • Procurement Management • Conduct Procurements
A) Source selection criteria The source selection criteria provide the internal logic by which contractors will be selected. This must not be distributed to the bidding contractors.
During which process are the activities defined in the Plan Stakeholder Engagement process implemented to increase stakeholder support and minimize resistance?
Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement
Manage Stakeholder
Engagement
Active engagement with
stakeholders requires _________
and _______ skills.
Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement
Communication and
negotiation skills
A stakeholder’s ability to
influence a project is greatest
late in a project.
True or False:
Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement
False Stakeholders have the greatest ability to influence a project early in the project. As the project progresses and work is completed, there is less that can be influenced.
What three types of outputs are
created as a result of the Manage
Stakeholder Engagement process?
Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement
- Change requests,
- project management plan updates,
- project document updates
Change requests and updates to project plans and documents are often generated as engagement approaches are executed, evaluated, and improved.
The Manage Stakeholder Engagement and \_\_\_\_\_\_\_\_\_\_ processes work in concert; each focuses effort on aligning stakeholders and assisting in better decision making.
Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement
Manage
Communications
The stakeholder engagement and
communications knowledge areas are
linked. These two work together to
achieve a similar goal of ensuring constant
and appropriate flow of information to and
from stakeholders.
Which document is most likely used to record problems and concerns with project communications efforts? A) Issue log B) Assumption log C) Stakeholder register D) Communications management plan
Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement
A) Issue log
Problems and concerns with stakeholder communications would be recorded on the issue log. The issue log is both an input and output of the Manage Stakeholder Engagement process. This document is constantly updated through the project.
