Excellence Flashcards
1
Q
What are the 10 Excellence tools and tactics that are embedded in the 17 18 operational plan in the safety and quality group
A
Rounding traffic light reports key words managing up Hourly rounding Care boards HAIDET ISBAR Clinical Handover Follow up phone calls
2
Q
what are the tools and tactics (excellence and other) being used to attract develop and retain competent and capable staff with the right cultural fit?
A
Monthly accountability meetings
PDRs
3
Q
What does HAIDET stand for
A
H - Hand hygiene A - Acknowledge I - Introduce D - Duration E - Explanation T - Thank you, tidy up, time
