Exam 4 Flashcards
thriller video
social team building
post its
Feasibility Determination: testing the practicality and financial viability of the new product
culture
Shared values and beliefs that guide behavior, the way we do things around here, set of signals of what is considered appropriate or not
core culture
Core values: beliefs about the right way to behave
observable culture
Stories, rites and rituals, heroes, and symbols
walt disney
Heroes: people (past and present) who display core values (core culture)
1 place to work
innovation
(3 forms, 1 not)
toyota sustainability
NOT product innovation
Who is Kevin Sustrom
Instragram “Business Model”
Amazon jeff
2 Pizza group size
Organizational Protocols
not business
Assessing the need for change =
form, nature, content
2 types of changes
transformational and incremental
1 reason people resist change
timing
create a need for change (Assessing the need for change)
to “unfreeze”
managers must do (3)
Develop culture, encourage innovation, manage change, but NOT customers
What is the #1 reason you would want to go global?
increase profits (make money)
Yum! Franchise (Taco Bell, KFC, etc.)
brand loyalty
mcdonalds
Answer #1 global, answer #2 franchising
4 ways to enter a market in a home country
Global sourcing, exporting, licensing, franchising, but NOT joint venture
Which one of the following is not part of conflict resolution?
Accommodate, avoid, collaborate, compete, compromise but NOT actioning
which is NOT an input
Membership composition, nature of task, organizational setting, team size but NOT member satisfaction (it’s an output)
Ron and IQ team, structures of teamwork: supervisor, network facilitator, helpful participant, external coach
ron is a coach (external)
what is not a symptom of groupthink?
Un-censorship communication (uncensored)
High inter-dependency (around a common task)
De-centralized communication: all members of the team communicate directly with one another
Dragon boating
Synergy is most important
Norming (life cycle of a team)
start working together (focused task performance)
Licensing
Kung Fu Panda (made by Dreamworks)/ intangible asset
Doesn’t do work
social loafing
Toyota Multi-National Corporation: What are the characteristics of a multinational company?
Low global integration, high local responsiveness
Which of the following is not a dysfunction of a team? Patrick Lencioni
Absence of trust, fear of conflict, lack of commitment, inattention results, accountability unwillingness but
NOT unaccountability of members
subsidiary
NOT yes to technology, control, and profit
2 types of global structure
Global area structure and global product structure
NASCAR video clip
Showing teamwork and form, task and maintenance role
What are the qualities of groupthink?
(characteristics)
What is another term for social loafing?
all of the above
Cross functional
Operates with members who come from different functional units of an organization
Which of the 3 C’s is most important? Character, competence, and consistency
None, they all are
If the team has low cohesiveness and high performance… (performance functions)
Moderate performance team
Highest level of conflict resolution?
Collaborating and compromising
Which is NOT an advantage of global sourcing?
Importing is NOT, low cost, access of resources, global learning, and increased supplies are
Joint venture (GM and SAIC)
Operates in a foreign country through co-ownership with local partners
Decision making (know the different types)
consensus
Integration response
global
Sustainability innovation
o Reduces the carbon footprint of an organization or its products
o Economic, environmental, overall performance
o We’re going to do innovation that drives revenue
o People, Profit, Planet
What is not on the highly innovative organizations?
business is not on the chart! (Strategy, structure, management, culture, staffing are)
What are tariff’s not used for?
Promote trade between countries
KPMG study
culture audit
What is NOT a culture shock?
intelligence
What culture do you see in Google, Dreamworks, Zappos videos?
Visible, observable , and maybe both
What is an advantage of franchising?
Global brand building/capital expansion
What is it called when a nation’s collective goal is more important than the individual? Hofstede dysfunction
Individual vs. collectivism
Rational persuasion
Creating change through empirical argument
Virtual teams
GE and CISCO use telepresence
Organizational culture
Not synergy
Acquiring businesses and organizations
business model
Team building blocks
Inputs, outputs, throughputs
Nature of task
Clarity and complexity
Task maintenance activity
Focus on work, focus on people
Not an advantage of ABINBEY
Cultural issue
