Exam 1 More Notes Cards Flashcards
Football exercise
process of management
Board of trustees oversees…
Executive directors/ president
Clover
University
Lonnie Johnson
Satisfying Options
Perez
Chief sustainability officer
Two people
Cynthia Wilcock and Liz Mang
Shut down some people to save company
Utilitarianism
Go up one level from one to another..
progression
satisfying need to the point you don’t need
deficit
Which is not a quality of followership?
Easy to obtain
Emotional intelligence
Culture
Maslow
hierarchy of needs
Ethics decrease…
13%
Zara
Customer driven open system
Amazon
unprogrammed and high risk
Zapos
not sure…. but think its no ethics officer
Cognitive decision making
Information gathering and information evaluating.
5 Organizing Ethics Components
Leadership, codes, chief officers, training, and audits.
Mintzberg’s Roles
Interpersonal, Informational, and Decisional
Management process
Planning, organizing, leading, and controlling
Big 6 issues
global, governance, knowledge, ethics, diversity, and self-management.
Taylor is….
Scientific management
Weber is….
Bureaucratic organization
Fayol is…
Administrative principles
Lean principle
reduce waste
six sigma
process improvement
P.O.N.G.
Personal, organizational, national, and global
Ethical decision making
Awareness, facts, stakeholders, standards, values, and actions.
If you are taking a test, the wrong answer is a punishment, right answer is a reward. What type of moral development?
pre-conventional level
1 driver of ethical behavior
Behavior of superiors
Whistle blowing….
all of the above
Sully lands plane on hudson…
intuition
Steve jobs is…
Informational and interpersonal.
figurehead and spokesperson.
Performance threat:
a situation where something is wrong or likely to be wrong.
Performance opportunity:
a situation that offers the possibility of a better future if the right steps are taken.
Disadvantages of group decision making:
Conformity with social pressures
Domination of a few members.
Time delays
Heuristics:
shortcuts lead to mistakes
way of thinking
Traditional decision making model
- identify problem
- develop alternatives
- decide on action
- implement decision
- evaluate results
Advanced decision making model
- define
- measure
- analyze
- improve
- control
Spider man quote…
with great power comes great responsibility.
“Hey sweetie”
ethics are about personal values.
Spider man quote…
with great power comes great responsibility.
“Hey sweetie”
ethics are about personal values.
Spider man quote…
with great power comes great responsibility.
“Hey sweetie”
ethics are about personal values.
Ice rink
all of the above
ice rink in order to be best problem solver
problem seeker
star wars
unprogrammed / high risk
amazon type:
DMAIC model
optimization
best decision
TV question
hyper norms