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Management 301 > exam 3 > Flashcards

exam 3 Flashcards

1
Q

steve jobs is an example of…

A

expert power

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2
Q

pat woertz is an example of…

A

team building OR visionary leader

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3
Q

what is not in golemans video

A

cultural awareness

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4
Q

locus of control

A

internal, more likely to blame themselves

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5
Q

democratic

A

high, high

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6
Q

mcclelland

A

achievement, power, affiliation

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7
Q

motivation equation

A

m=E x I X V

=expectancy, instrumentality, valence

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8
Q

human capital definition

A

economic value of human assets

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9
Q

what is true about mentoring

A

career guidance

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10
Q

SHRM stands for

A

society for human resources management

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11
Q

what does google do to make workers stay longer

A

all of the above

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12
Q

who uses contingency style and behavior

A

fiedler

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13
Q

hersey blanchard-seasoned manager, phd student

A

delegating

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14
Q

which is not part of a leader

A

does things right

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15
Q

social networking/mark zuckerberg

A

all of the above

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16
Q

working age population

A

24-55 will decrease

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17
Q

amusement park and a map

A

judging

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18
Q

3 R’s

A

right experience attitude and training

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19
Q

work together, compare rewards

A

equity

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20
Q

paterno

A

emotional leader

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21
Q

hunger games

A

human relations

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22
Q

hertzberg, do satisfier or hygiene motivate people

A

safisfier

23
Q

jordan romero (2)

A

expectancy

intrinsic and extrinsic

24
Q

what does the receiver not need

A

channel

25
Q

temp workers

A

health care

26
Q

if we worked with baby boomers, drive and perception to affect others is…

A

projection

27
Q

definition of attitude

A

decide

28
Q

HRM definition

A

aligns human capital with organizational goals

29
Q

which is not part of BASS

A

intelligent emotion

30
Q

what kind of perceptual distortion do we use when we use our own beliefs

A

selective perception

31
Q

what is not a way to reduce stress

A

increase pay

32
Q

which meets goals and stops complains with zero defects

A

negative reinforcements

33
Q

what are the big 5

A

personality trains

34
Q

bf skinner manipulates consequence to change behavior. if its good you’ll do it again and if its bad you wont

A

law of effect

35
Q

mentoring v. coaching

A

mentoring: process of assigning an early career employee to a senior manager for career guidance (downside: can be discrimination and inequality)
coaching: working with a manager to develop personal and business competencies in a holistic manner

36
Q

equity t-bow and peyton

A

comparisons to referent (inputs=outputs)

37
Q

what does the receiver not do

A

encode

38
Q

definition of stress

A

tention, physical and mental, form heavy constraints and demands

39
Q

first hired

A

assess through stockholders

40
Q

organization

A

culture

41
Q

job

A

technical skills

42
Q

which is part of the selection process

A

assessment centers

43
Q

big 4

A

trait, behavior, contingency, transformation

44
Q

high mach

A

manipulate others

45
Q

low mach

A

someone who gets manipulated

46
Q

emotional intelligence components

A
  1. self awareness
  2. self management
  3. social awareness
  4. relationship mgmt
47
Q

goleman equation

A

IQ + TQ does not equal EQ

48
Q

first motivation equation

A

P= f (A x M)

49
Q

second motivation equation

A

A= f (A x (T + E))

50
Q

first motivation equation in words

A

performance= f (ability x motivation)

51
Q

second motivation equation

A

ability= f (aptitude x (training + experience))

52
Q

what can and can’t unions do

A

can: strikes, boycotts, pickets

can’t: injunctions

53
Q

women and leadership

A

women were rated more highly than men in all but visioning.
because women are seen as less directive leaders
females are interactive leaders

Management 301 (6 decks)

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