Exam 2

Question 1

zero based budget

Answer 1

allocates resources as if each budget was brand new

Question 2

matrix structure is…

Answer 2

cross functional

Question 3

strategic leader

Answer 3

someone who looks towards the future: sense of urgency and good teacher guardian of trade-offs understands the strategy and another one that isn’t

Question 4

strategic alliance

Answer 4

when rival businesses come together

Question 5

management by exception

Answer 5

differences between actual and desired performance

Question 6

feedforward with planes

Answer 6

tires, brakes, wheels getting supplies etc before take off

Question 7

porters competitive strategy

Answer 7

differentiation: broad market, unique product
cost leadership: broad market, low cost
focused differentiation: narrow market, unique product
focused cost leadership: narrow market, low cost

Question 8

dunkin donuts placing stores in different areas

Answer 8

concentration

Question 9

walmart

Answer 9

hub spoke system, concentration

Question 10

zynga

Answer 10

free, accessible, social

Question 11

THON question

Answer 11

leadership input and output

Question 12

clan

Answer 12

social norm and clan control

Question 13

objective planning hierarchy

Answer 13

communication, alignment, follow through

Question 14

big 6 planning tools

Answer 14

1. forecasting
2. contingency
3. scenario
4. benchmarking
5. participatory
6. goal setting

Question 15

4 step control process

Answer 15

1. set performance objectives
2. measure actual performance
3. compare actual objectives
4. take actions to control process

Question 16

3 answers for shanghai

Answer 16

ridership, injury, operating cost

Question 17

umbrella

Answer 17

strategic

Question 18

getting bigger growth

Answer 18

1. basic growth
2. concentration
3. diversification
4. vertical integration

Question 19

getting smaller/retrenchment

Answer 19

1. restructure
2. downsize
3. bankruptcy
4. liquidation
5. divestiture

Question 20

blockbuster

Answer 20

repositioned by DISH

Question 21

swot

Answer 21

internal: strengths and weaknesses
external: opportunities and threats
rate impact and probability by high, medium and low

Question 22

porters five forces

Answer 22

1. industry competition
2. entrants
3. customers
4. substitues
5. suppliers

Question 23

high market, low growth

Answer 23

cash cow

Question 24

informal structure can…

Answer 24

distract from work

Question 25

chain of command

Answer 25

who is talking directly to who

Question 26

span of control

Answer 26

number of people that report to you

Question 27

5 types of structure (fuck dat management test nigga)

Answer 27

1. functional
2. divisional
3. matrix
4. team
5. network

Question 28

bean bag

Answer 28

divisional

Question 29

silos and chimneys

Answer 29

are bad