Exam 3 Flashcards

(80 cards)

1
Q

a learned (not inherited) way of life that shapes a groups’ beliefs, values, actions (norms), and social practices. Shared interpretations. Involves large groups

A

Culture

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2
Q

an idea about the world people assume to be true/false (ex. what happens when you die)

A

Beliefs

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3
Q

involve what a culture regards as good/bad, right/wrong, beautiful/ugly (ex. respect for elders)

A

Values

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4
Q

the socially shared expectations of appropriate behavior. Unstated rules (ex. greeting people)

A

Norms

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5
Q

the predictable behavioral patterns that members of a culture typically follow. Outward manifestations of beliefs, values, and norms (ex. funerals)

A

Social Practices

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6
Q

a learned set of shared interpretations about beliefs, values, norms (actions), and social practices, which affect the behaviors of a relatively large group of people

A

Intercultural Communication

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7
Q

the single most important guideline for adapting communication to other cultures

A

Engaging in Person-Centered Communication

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8
Q

assumption that one’s own culture is right/superior. The only right one

A

Ethnocentrism

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9
Q

decisions based on individual needs. People speak out, question, are confrontational

A

Individualism

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10
Q

decision-making is based on what’s best for the group. People blend in, avoid conflict, use intermediaries

A

Collectivism

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11
Q

read between the lines. Focus on nonverbals. Relationships are more important than task. Process is more important than product

A

High Context

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12
Q

literal meaning. Focus on verbal communication. Task is more important than relationships. Product is more important than process

A

Low Context

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13
Q

students depend on teachers. Military government. Powerful people look powerful. Respect authority

A

High Power Distance

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14
Q

teachers treat students as equals. Government based on majority. Powerful look less powerful. Respect individuality

A

Low Power Distance

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15
Q

competitive, stress success, and vocation-oriented

A

Masculine/Assertive

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16
Q

focus on cooperation, awareness of those who are in need

A

Feminine/Nurturing

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17
Q

uncertainty is fine, change is not scary (accepts change). Willing to take risks. Tolerant towards “other” or variation/experimentation. Progressive

A

Low Uncertainty Avoidance

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18
Q

uncertainty is not fine. Change is scary. Avoid risks. Xenophobic. Traditional

A

High Uncertainty Avoidance

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19
Q

a sense of self connected to group/cultural identities

A

Social Identity

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20
Q

a sense of self as a unique individual

A

Personal Identity

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21
Q

a constantly evolving understanding of oneself

A

Self

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22
Q

the nonvocal process of thinking. AKA intrapersonal communication

A

Self-talk

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23
Q

how you describe yourself at a given time. Is subjective (biased), flexible (can create personal exceptions), and resistant (doesn’t want to change)

A

Self-concept

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24
Q

the image of a person based on possessions; body is most fundamental

A

Material Self

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25
the image a person wants to appear to others
Presenting (public/social)
26
the person we believe ourselves to be in moments of candor
Perceived (private/spiritual)
27
how you evaluate yourself
Self-Esteem
28
a person's self concept mirrors the way the person believes others regard him/her. Seen through "particular others" or "generalized other"
Reflected Appraisal Theory
29
evaluation of oneself in terms of or by comparison to others (reference groups)
Social Comparison Theory
30
groups against which we compare ourselves (social comparison)
Reference Groups
31
people whose opinion is important enough to affect one's self-concept (reflected appraisal)
Particular/Significant Others
32
awareness of one's self and the ability to adapt to the situation at hand
Self-monitoring
33
an expectation of an event, followed by behaviors that make the outcome more likely to occur (ex. believing in yourself improves test scores). Can be self-imposed or other-imposed
Self-fulfilling Prophecy
34
have realistic expectations and perception of yourself, have the will and skill to change
How to change yourself
35
communication between people, usually in close relationships such as friendship and romance
Interpersonal Communication
36
Interpersonal Communication aspects: ____ defines communication between 2 people. _____ defines communication where parties consider each other unique individuals rather than objects
Quantitative, Qualitative
37
may develop when we engage in interpersonal communication
Interpersonal relationships
38
2 types of interpersonal relationships
Relationships of Circumstance (impersonal) and relationships of choice (interpersonal)
39
the reasons we form relationships with some people over others
Elements of Attraction
40
element of attraction that's especially important in the early stages of a relationship
Appearance
41
element of attraction. finds comfort with those who share similar values, beliefs, economic standing, education, etc. Matching hypothesis
Similarity
42
element of attraction. relationship balance with strengths and weaknesses (fill in the gaps)
Complementary Needs
43
tangible or intangible positive aspects/outcomes of a relationship
Rewards
44
tangible or intangible negative aspects/outcomes of a relationship
Costs
45
we seek out and stay in relationships where we perceive the rewards to be greater than or at least equal to the costs
Social Exchange Theory
46
element of attraction. knowledgeable, intelligent, skilled, but able to admit mistakes
Competency
47
element of attraction. attract admiration/attention of others
Charisma
48
element of attraction. can be trusted, are believable
Credible
49
element of attraction. share space, interact with frequently. Most fundamental element
Proximity
50
element of attraction. sharing information about oneself, helps to build trust
Disclosure
51
element of attraction. we are attracted to those that show interest
Reciprocation of Liking
52
10 steps illustrating communication behaviors
Knapp's Model of Relational Stages
53
1st relational stage. making contact
Initiating
54
2nd relational stage. small talk, like an interview/audition
Experimenting
55
3rd relational stage. express feelings, test commitment, relational excitement/euphoria
Intensifying
56
4th relational stage. become a social unit, "we" language
Integrating
57
5th relational stage. public gestures of commitment (become official). engagement or marriage
Bonding
58
6th relational stage. Reestablish individual interests
Differentiating
59
7th relational stage. communication begins to decrease in quantity and quality
Circumscribing
60
8th relational stage. no relational growth
Stagnating
61
9th relational stage. begin to create distance, withdraw
Avoiding
62
10th relational stage. ending the relationship
Terminating
63
a stage of closeness in a relationship (dimensions, not levels) Physical, emotional, intellectual, shared activities
Intimacy
64
a promise to remain in a relationship
Relational commitment
65
a state in which each person's behavior affects everyone else in the relationship
Interdependence
66
the resources we put into a relationship
Investment
67
explores the distribution of resources. People are satisfied in equitable relationships
Equity Theory
68
waiting for a reward to come later. Maybe the reward will be greater
Delayed Gratification Theory
69
deliberately revealing significant and personal information that otherwise would not be known. Social Penetration Theory
Self-disclosure
70
the information disclosed will vary in depth and breadth depending on the relationship (breadth = range of topics, depth = how deep you go)
Social Penetration Theory
71
conflicts that arise when two opposing or incompatible forces exist simultaneously
Dialectical tensions
72
explores how people in relationships manage relational tensions of conflicting desire
Relational Dialectics Theory
73
together or independent tension
Connection vs. Autonomy
74
disclosure or keep quiet fashion
Openness vs. Privacy
75
routine or new tension
Predictability vs. Novelty
76
first 3 stages of IC. Initiating, experimenting, intensifying
Relational Initiation
77
stages 4 and 5 of IC. Integrating, bonding
Relational Maintenance
78
last 5 stages of IC. Differentiating, circumscribing, stagnating, avoiding, terminating
Relational Termination
79
Indirect strategies of relational termination
withdrawal, pseudo de-escalation, cost escalation
80
Direct strategies of relational termination
negative identity management, justification, positive tone