EXAM 2 Workforce Planning & Recruitment Flashcards

1
Q

Workforce planning

A

Identifying the need for and availability of employees

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2
Q

Workforce planning benefits

A

Forecasting- predicting the future

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3
Q

Workforce planning outlined process

A

Organization’s mission ->
Forecast Supply & Forecast Demand -> Identify Mismatches -> Conduct HR Programs

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4
Q

Methods for forecasting the demand

A

Trend analysis
Delphi technique
Nominal group technique

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5
Q

Trend analysis

A

Past staffing levels - pattern?

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6
Q

Delphi

A

Experts, never meet, ask individually and send back out

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7
Q

Nominal group

A

Experts, ask independently, discuss as group

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8
Q

Method for forecasting supply of labor

A

Talent inventory

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9
Q

Talent inventory

A

Satisfy demand?

Identify gaps between the skills employees possess and those required to meet business needs

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10
Q

Shortage

A

Demand > Supply

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11
Q

Surplus

A

Supply > Demand

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12
Q

Dealing w/ shortage

A
  • Higher recruit
  • Signing bonus
  • Incentive
  • Higher productivity
  • Postpone retirement
  • OT
  • Outsource
  • Improve job

Ultimately, lower turnover

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13
Q

Dealing w/ surplus

A
  • Change job
  • Cut hours, pay
  • Increase retire
  • Demote
  • Fire
  • Layoff
  • Hiring freeze
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14
Q

Recruitment

A

Process of identifying and attracting a SUFFICIENT pool of qualified applicants

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15
Q

Internal recruiting sources

A

Promote from within and only hire outsiders for entry level positions

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16
Q

Pros of internal recruiting

A
  • Lower $
  • Know already, know us
  • Motivate to perform well, reward
  • Less turnover
17
Q

External recruiting sources

A

Hire employees from outside the company

18
Q

Internal recruiting methods

A

Job posting/internal job board

Nomination

Performance evaluation

Talent inventory

19
Q

Performance Evaluation

A
  • Biased
  • Relies of performance review system
  • Good @ one job, doesn’t mean good @ other
20
Q

Talent inventory

A

Time consuming

21
Q

External recruiting methods

A

Walk-ins

Former employees

Employee referrals

Ads

Internet

22
Q

Walk-ins

A
  • Not fast
  • No foot traffic
  • Competition
  • Risky
  • Cheap
  • Taking initiative
23
Q

Former employees

A
  • Why’d they leave?
  • Less risky
24
Q

Employee referrals

A
  • Not fair
  • Favoritism
  • More info
  • Can tell if good fit
  • Reputation on the line
  • Diversification issues (people like people like us)
25
Q

Ads

A
  • Expensive
  • Not a lot of info
  • Lots of applicants or very few
  • Certain jobs
  • Not as popular
26
Q
A
27
Q

External recruiting methods

A

Walk-ins

Former employees

Employee referrals

Ads

Internet

Educational institutions

Employment agencies

Trade & professional associations

28
Q

Public (state) employment agencies

A

Unemployed looking for work
- Screening
- Free
- Typically blue collared jobs

29
Q

Private employment agencies

A
  • Fee
  • Screening
  • Push people to get paid

2 Types
- Temp agencies (seasonal, short-time)
- Executive agencies (top level like CEO)

30
Q

Most used recruiting methods?

A

External job boards

Employee referrals

Company website

31
Q

Most effective recruiting method?

A

Employee referrals

32
Q

Recruiter influences

A
  • Demographics
  • Functional area (manager > HR)
  • Personality
  • Skills
  • Timeliness
  • Realistic job preview
33
Q

Realistic job preview

A

Expectations of job

  • Embellishment
  • Honest
  • Scare people off (short-term)
  • Stay (long-term)
34
Q

How can we ensure that recruiting is legal?

A
  • EEO laws (Cannot discriminate sex, race, color, age, disability, religion, origin)
  • Recruiting sources (liable if discrimination present)
  • Job postings/ads (certain words)
  • Misrepresentation