EXAM 2 Workforce Planning & Recruitment Flashcards
Workforce planning
Identifying the need for and availability of employees
Workforce planning benefits
Forecasting- predicting the future
Workforce planning outlined process
Organization’s mission ->
Forecast Supply & Forecast Demand -> Identify Mismatches -> Conduct HR Programs
Methods for forecasting the demand
Trend analysis
Delphi technique
Nominal group technique
Trend analysis
Past staffing levels - pattern?
Delphi
Experts, never meet, ask individually and send back out
Nominal group
Experts, ask independently, discuss as group
Method for forecasting supply of labor
Talent inventory
Talent inventory
Satisfy demand?
Identify gaps between the skills employees possess and those required to meet business needs
Shortage
Demand > Supply
Surplus
Supply > Demand
Dealing w/ shortage
- Higher recruit
- Signing bonus
- Incentive
- Higher productivity
- Postpone retirement
- OT
- Outsource
- Improve job
Ultimately, lower turnover
Dealing w/ surplus
- Change job
- Cut hours, pay
- Increase retire
- Demote
- Fire
- Layoff
- Hiring freeze
Recruitment
Process of identifying and attracting a SUFFICIENT pool of qualified applicants
Internal recruiting sources
Promote from within and only hire outsiders for entry level positions
Pros of internal recruiting
- Lower $
- Know already, know us
- Motivate to perform well, reward
- Less turnover
External recruiting sources
Hire employees from outside the company
Internal recruiting methods
Job posting/internal job board
Nomination
Performance evaluation
Talent inventory
Performance Evaluation
- Biased
- Relies of performance review system
- Good @ one job, doesn’t mean good @ other
Talent inventory
Time consuming
External recruiting methods
Walk-ins
Former employees
Employee referrals
Ads
Internet
Walk-ins
- Not fast
- No foot traffic
- Competition
- Risky
- Cheap
- Taking initiative
Former employees
- Why’d they leave?
- Less risky
Employee referrals
- Not fair
- Favoritism
- More info
- Can tell if good fit
- Reputation on the line
- Diversification issues (people like people like us)
Ads
- Expensive
- Not a lot of info
- Lots of applicants or very few
- Certain jobs
- Not as popular
External recruiting methods
Walk-ins
Former employees
Employee referrals
Ads
Internet
Educational institutions
Employment agencies
Trade & professional associations
Public (state) employment agencies
Unemployed looking for work
- Screening
- Free
- Typically blue collared jobs
Private employment agencies
- Fee
- Screening
- Push people to get paid
2 Types
- Temp agencies (seasonal, short-time)
- Executive agencies (top level like CEO)
Most used recruiting methods?
External job boards
Employee referrals
Company website
Most effective recruiting method?
Employee referrals
Recruiter influences
- Demographics
- Functional area (manager > HR)
- Personality
- Skills
- Timeliness
- Realistic job preview
Realistic job preview
Expectations of job
- Embellishment
- Honest
- Scare people off (short-term)
- Stay (long-term)
How can we ensure that recruiting is legal?
- EEO laws (Cannot discriminate sex, race, color, age, disability, religion, origin)
- Recruiting sources (liable if discrimination present)
- Job postings/ads (certain words)
- Misrepresentation
