exam 2 - group Flashcards
social facilitation
the effect, positive/negative, of the presence of others on performance
dominant response
in a person’s hierarchy of possible responses in any context, the response that person is most likely to make
zajonc’s model
presence of others produces arousal, arousal increases the likelihood of dominant responses
easy or well-learned tasks (zajonc’s model)
dominant response is usually correct
difficult or novel tasks
dominant response is not necessarily correct
mere presence of others effect
others are dynamic and unpredictable, we need to be alert (aroused) to react to what they might do
evaluation apprehension
concern for how others are viewing us (jogger example)
distraction conflict theory
conflict between paying attention to others and paying attention to the task, overloads our cognitive resources and leads to arousal
social loafing
tendency to exert less effort when working on a group task in which individual contributions cannot be monitored
how to eliminate social loafing
-make individuals accountable
-make task challenging and involving
-make the goal compelling/important to all
-make individuals feel their contribution is important
-provide consequences for success and failure
diffusion of responsibility
a person is less likely to take responsibility for action or inaction when other bystanders or witnesses are present
groupthink
the deterioration of group judgment produced by striving for consensus
how to prevent groupthink
-be impartial
-have a devils advocate
-subdivide the group
-encourage and welcome criticisms from outsiders
-before implementing, call a second-chance meeting
self-censorship
withholding info or opinions in group discussions
risky shift
decisions become riskier after group discussion