Exam#2 (chap. 5) Flashcards
Organization and coordination of the training program?
Program design
Program design process? (3 phases)
Phase 1: Pre-Training
Phase 2: Learning Event
Phase 3: Post-Training
Training site?
Room where training will be conducted.
Characteristics of good training room:
- Comfortable and accessible
- Quiet private and free from interruptions
- Sufficient space for trainees to move around easily
- Enough room for trainees to have adequate work space
- Good visibility for trainees to see each other, the trainer and any visual displays
Trainees are asked to identify work problems or situations and to apply training content to solve them?
Application assignments (Help trainees retain and recall training content)
Curriculum?
Organized program of study designed to meet a complex learning objective
- Includes several courses
- Learning objectives- Broader and less measurable than course or lesson
Course or Program?
- Covers specific learning objectives
- Addresses limited number of competencies
Curriculum Road Map?
Shows:
- All of the courses in a curriculum
- Paths that learners can take through it
- Sequences in which courses must have to be completed
Includes:
- Brief statement of the course purpose
- Prerequisite skills needed for the course
- Learning objectives or competencies covered by the course
Matches major activities of the training program and specific times?
Lesson plan overview
Request for proposal (RFP)?
Used for potential vendors and consultants
Outlines:
- Type of service the company is seeking
- Type and number of references needed
- Number of employees who need to be trained
- Funding for the project
- Follow-up process used to determined level of satisfaction and service
- Expected date of completion of project, and the date when proposals must be received by the company
Near transfer? (Transfer of training)
- Applying learned capabilities exactly in a work situation
- Training tasks involve responding to predictable situations
Programs with emphasis on near transfer should:
- Follow standardized procedures, processes, and checklists
- Be encouraged to focus only on important differences between training tasks and work tasks
- Be provided with an explanation of why and how the procedure should be performed
- Learn behaviors or skills that contribute to effective performance
Far transfer? (Transfer of training)
- Involves using learned capabilities to novel situations involving original thinking
- Training tasks require variable interactions and unpredictable responses
Programs with emphasis on far transfer should:
- Teach general concepts, broad principles, or key behaviors
- Provide a list of prompts or questions to help trigger thoughts and question sets
Degree to which managers emphasize the importance of attending training programs, stress the application of training content to the job, and provide opportunities for trainees to use what they have learned on the job?
Manager support
Action plan?
Document that includes the steps required to ensure that training transfers to the job
Includes:
- A goal identifying what training content will be used and how it will be used
- Strategies for reaching the goal
- Strategies for receiving feedback
- Expected results
Group of two or more trainees who agree to meet and discuss their progress in using learned capabilities on the job?
Support network
Extent to which the trainee is provided with or actively seeks experiences that allow application of the newly learned knowledge, skill, and behavior?
Opportunity to perform (determined by breadth, activity level, and task type)
