Exam #1: Management And Leadership/Management of Emergencies/Healthcare

Question 1

Differences between leadership and management: Management

Answer 1

Key words: control, organize, problem solve, plan, coordinate and direct

Question 2

Differences between leadership and management: Leadership

Answer 2

Key words: inspire, mentor, coach and empower

Question 3

Leadership Styles: Authoritarian

Answer 3

• Strong control, downward communication (“You must do this because I said so”)
• Useful during an emergency, in the middle of the code

Question 4

Leadership Styles: Democratic

Answer 4

• Less control, communication flows up and down (ask staff what ideas they have to fix this problem)
• Useful for sharing ideas

Question 5

Leadership Styles: Laissez-Faire

Answer 5

• Little to no control, little or no direction (doesn’t require prompting)
• Useful for very experienced workers (self-directed workers), but may change when issues arise
• With a group of internally driven people, don’t need to bud in unless they are needed to bud in.

Question 6

Leadership Theories: Transformational (leadership)

Answer 6

Vision, inspires and empowers

Question 7

Leadership Theories: Transactional (management)

Answer 7

Traditional, focus on day to day activities

Question 8

Leadership Theories: Situation and Contingency

Answer 8

uses a variety of leadership styles depending on worker and the task or situation

Question 9

Leadership Theories: Interactions

Answer 9

behavior is determined by the leader’s personality and the situation

Question 10

Leadership Theories: Servant

Answer 10

putting the service of others first