Ethics - Summary of Experience Flashcards
Tell me about the RICS Rules of Conduct
RICS Rules of Conduct 2021
Combined previous Rules of COnduct for Frims and Members
What are the aims of the new Rules of Conduct
- Simpler structure
- Clear examples to support each rules
- Focus on respect, diversity and inclusion
- Highlighting the use of data and technology
- Tackling global challenges, including sustainability
What are the aims of the new Rules of Conduct
- Simpler structure
- Clear examples to support each rules
- Focus on respect, diversity and inclusion
- Highlighting the use of data and technology
- Tackling global challenges, including sustainability
What are the key changes to the Rules of Conduct
5 new rules, supported by list of example behaviours
What is Rule 1?
Members and firms must be honest, act with integrity and comply with their professional obligations to RICS
What are example behaviours of Rule 1?
Members and firms do not take unfair advantage of others
Members and firms act to prevent others being misled about their professional opinion
What is Rule 2?
Members and firms must maintain their professional competance and ensure that services are provided by competant individuals who have the necessary expertise
What is an example behaviour of Rule 2?
Members and firms only undertake work that they have the skills, knowledge and resources to carry out competently
Members and firms supervise any employees undertaking work for them and ensure that these employees have the necessary skills, knowledge and resources to do their tasks competently
Undertaking sufficient CPD each year
What is Rule 3?
Members and firms must provide good quality and diligent service
What is an example behaviour of Rule 3?
Members and firms must understand Client’s needs and objectives before accepting any professional work
Members and firms communicate with Clients and others clearly in a way they can understand
What is Rule 4?
Members and firms must treat others with respect and encourage diversity and inclusion
What are some example behaviours of Rule 4?
Members and firms respect the right of others and treat others with courtesy
Members and firms do not bully, victimise or harass anyone
Members and firms work cooperatively with others
What is Rule 5?
Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession
What are some example behaviours of Rule 5?
Members and firms respond to complaints made against them promptly, openly and professionally
Members and firms do not dissuade complaints from approaching an ADR, RICS or other regulatory board
What do the Rules of Conduct say about Client oney?
1.10 - firms keep Client money safe and have appropriate accounting controls
1.11 - Firms do not misuse Client Money and comply with controls intended to keep it safe
Explain your understanding by the consultation on ethics and Rules of Conduct
1 week consultation period in December 2020 guided by calrity, brevity and effectiveness
What ethical principles are the Rules of Conduct based on?
Honesty
Integrity
Competance
Service Respect
Responsibility
What does the Rules of COnduct aim to achieve?
Promotes and enforces highest ethical standards -> positive change
What is a bribe?
The offer, promise, receiving, requesting or accepting of an advantage as a rewad for an action that is illegal, unethical or a breach of trust
What is a bribe?
The offer, promise, receiving, requesting or accepting of an advantage as a rewad for an action that is illegal, unethical or a breach of trust