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PM - Summary of Experience - APC > Diversity, Inclusion and Team Working > Flashcards

Diversity, Inclusion and Team Working Flashcards

1
Q

What types of teams have you worked with?

A
  • Accounts / finance
  • Credit control
  • Utilities
  • Facilities management
  • HR
  • Legal
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2
Q

Give some examples of team working

A
  • Active listening
  • Giving effective feedback
  • Clear communication
  • Shareing wins
  • Collabarative problem solving
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3
Q

Give me an example of your team working skills

A
  • Helped train a graduate and give him feeedback following calls and meetings
  • Communicate clearly with other teams and send follow up emails after calls to ensure nothing is missed
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4
Q

What different working styles are there?

A
  • Independent
  • Cooperative
  • Supportive
  • Logical
  • Detail orientated / idea-orientated
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5
Q

What skills have you developed as a professional person?

A

Communication skills
Written skills

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6
Q

What is the legal framework for equality and diversity?

A

Equality Act 2010

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7
Q

What is your firms diversity and inclusion policy?

A
  • Do not discriminate
  • All employees afforded equal oppertunities
  • Disciplinary action taken against any employee who breaches policy
  • Follow the Equality Act 2010
  • General ability is the main factor in promotion
  • Fair recruitment process
  • Provide support to disabled employees
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8
Q

What does the Equality Act say about equality?

A

Everyone should be afforded equal oppertunities and barries to equality should be removed

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9
Q

What does the Equality Act say about discrimination?

A

Legally protects from discrimination in the workplace and wider society

-> details 4 types of discrimination

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10
Q

How does the Equality Act protect people from discrimination?

A

Discrimination or unfair tretment is unlawful

-> can take legal action

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11
Q

ell me about when you have shown leadership qualities

A

During the trining of a graduate. helped him understand our systems and processes and guided him through important legislation

Gave feedback following a client meeting and tasked him with areas to improve on for next meeting -> tasked with being more concise

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12
Q

Tell me about a project worked on where you have contributed as a team?

A

During the sale of a property, i worked closely with solicitors to provided the required documents and assist with enquires

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13
Q

Tell me a key principle of the Equality Act 2010

A

Provides protection against 4 types of dicsrimination with respect to several characteristic types

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14
Q

What does the Equality Act mean for Landlords?

A

A person who is letting out or managing space must not unlawfully discrimnate against a person on the basis of their protected characteristic

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15
Q

What is the purpose of the Equality Act?

A

To legally protect people from discrimnation in the workplace and wider society

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16
Q

What are the 9 protected characteristics under the Equality Act 2010?

A
  • Age
  • Disability
  • Gender
  • Marriage and Civil paartnership
  • Pregnancy and maternity
  • Race
  • Religion or belief
  • Sex
  • Sexial orientation
17
Q

What are the 4 types of discrimnation under the Act?

A
  • Driect discrimination
  • Indirect discrimination
  • Harassment
  • Victimisation
18
Q

What is equality?

A

Ensuring every individual has equal oppertunities and equal rights

19
Q

What is inclusion?

A

Providing a space where everyone has equal access to oppertunities and resources ->Intergrating people into the environment and making them feel valued and accepted

20
Q

What is diversity in the workplace?

A

Existence of various different characteristics in a group of people

21
Q

What do tests for reasonableness include in terms of making adjustments under the Equality Act 2010?

A
  • What is the disadvantage caused?
  • What difference would the adjustment make?
  • Are any other options available to ensure compliance?
  • The cost of the adjustment
  • The size and resource of the provider/owner
22
Q

Name some RICS Initiatives launched to promote diversity and inclusion

A
  • EDI - Siz leading membership bodies accross the built environment launched 45-point action plan to jointly improve Equality, Diversity and Inclusion (EDI). July 2022
  • Inclusive Employer Quality Mark (IEQM)
23
Q

What is IEQM

A

Inclusive Employer Property Mark

  • Benchmark for inclusion and diversity in land, property and construction.
  • Baed on 6 principles
24
Q

What are the three justifications for diversity and inclusion?

A

The moral case, the legal case and the business case

PM - Summary of Experience - APC (16 decks)

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