Ethics, rules of conduct and professionalism

Question 1

How do you ensure that you comply with bribery legislation?

Question 2

How do you ensure you comply with money laundering regulations?

Question 3

How do you ensure you comply with your firm’s bribery and gifts policy?

Question 4

Tell me about an instance of when you have been offered a gift or hospitality by a client.

Question 5

Tell me about what you would do if you felt that an instruction was
outside your scope of experience or knowledge.

Question 6

Tell me about an instance of when you have handled client’s money.

Question 7

How would you keep client’s money securely and safely held?

Question 8

Tell me about how you would handle a client complaint.

Question 9

Tell me about your understanding of your firm’s process for escalating a
complaint to Alternative Dispute Resolution (ADR)

Question 10

Tell me about a conflict of interest check you have carried out.

Question 11

If you identified a potential or actual conflict of interest, how could you
handle this?

Question 12

Networking -

Question 13

Networking - Was it just you from your client’s firm that was invited to this event? If so, is there any reason why? If not, would you have to record this, or would it be seen as part of your
role?

Question 14

Networking - In your view, was the event a formal or informal occasion?

Question 15

Networking - What is your understanding of proportionate?

Question 16

Networking - What principles would you apply in this instance?

Question 17

Confidential Opportunity - What made you party sensitive in this matter?

Question 18

Confidential Opportunity - As you were party sensitive, should you have been involved in the
opportunity?

Question 19

Confidential Opportunity - How did you ensure the data was secure?

Question 20

Confidential Opportunity - Why do you feel that this example shows integrity?

Question 21

Give me an example of when you have acted with integrity?

Question 22

Tell me about when you have provided a high standard of service.

Question 23

Tell me about how you have promoted trust in the profession.

Question 24

Explain how you have taken responsibility in your current role.

Question 25

Tell me about how you treat clients with respect

Question 25

Tell me about how you treat other surveyors with respect.

Question 26

Explain the key steps you would take if you decided to set up in practice
as a sole trader after qualifying.

Question 27

If a prospective purchaser offered you a financial incentive to accept
their offer, explain how you dealt with this.

Question 28

What would you do if you were asked by a client to reduce a fee
proposal to win new work?

Question 29

What would you do if you became suspicious that a client was involved
in money laundering?

Question 30

What would you do if you became suspicious that a client was involved
in terrorist activities?

Question 31

If you were to set up in practice on your own, tell me about the types of
insurance you would need.

Question 32

Pershore Road - What rule of the RICS Rules of conduct is to provide a high quality of
service?

Question 33

Pershore Road - Why is this so important?

Question 34

Pershore Road - If your Client didn’t have a Quantity Surveyor, how would you advise on obtaining costs?

Question 35

Pershore Road - Could you have advised that you would obtain costs?

Question 36

Pershore Road - If you felt the Quantity Surveyor hadn’t been thorough in their research, what would you advise the client?

Question 37

Gift - Can you tell the panel a little bit more about the hamper and why you
were gifted this?

Question 38

Gift - You mention the value, what bearing does this have on whether to
accept a gift or not?

Question 39

Gift - Had the gift been monetary like a voucher or cash, how would you
approach this?

Question 40

Gift - Would you advise the company against this in the future?

Question 41

Gift - If you suspected a colleague accepted a gift but didn’t disclose, what would you do?