Ethics Flashcards
How many rules of conduct are there?
5
What is rule 1?
Act with honesty, integrity and comply with professional obligations
What is rule 2?
To maintain professional competence
What is rule 3?
To provide good quality and diligent service
What is rule 4?
To treat others with respect and encourage diversity and inclusion
What is rule 5?
To act in the public interest, take responsibility, prevent ham and maintain public confidence
Where are the rules of conduct found?
RICS Rules of Conduct effective 2 Feb 2022
What are the example behaviours of rule 1?
Members:
Not mislead
Not to be influenced
Identify areas of conflict of interest,
Firms:
Identify conflict of interests
Provide honest advice
Be open and transparent with clients about fees and services
Prevent others being misled
Do not take unfair advantage
Keep information confidential
Keep client money safe
No to facilitate financial crime
What are the example behaviours of rule 2?
Members & Firms:
Only undertake work within knowledge and skill set
Supervise employees undertaking work and ensuring training
Check subcontractors have knowledge and skills
Reflect on work undertaken
Maintain CPD
Keep up to date with legislation
What are the example behaviours of rule 3?
Members & firms:
Understand client needs and objectives Understand client services and timescales Inform client of RICS regulated and need to disclose records where requested
Seek client agreement for proposal change
Work in timely manner
Communicate material information
Communicate so clients understand
Referrals in clients best interest
Keep records
Encourage sustainable solutions
Understand risk and benefits of tech
Check accurate data and keep secure
Have effective quality assurance process
What are the example behaviours of rule 4?
Members & firms:
Treat others with respect
Treat everyone fairly and do not discriminate
Do not bully
Check supply chain for modern slavery Report abuse
Cooperate with others
Develop inclusive culture
What are the example behaviours of rule 5?
Members & Firms:
Question things not right and raise concerns
Support those acting in good faith
Do not undermine public confidence
Respond to complaint promptly
Do not dissuade complaints from ADR
Cooperate over complaints
Consider effects of health conditions
Manage professional finances responsibly
Take appropriate action when rules breached
What is the guidance on conflict of interest called?
Conflicts of interest, eff 11 Jan 2018, professional standard
What are professional standards?
Requirements or expectations for members and regulated firms about how they provide services and outcomes of their actions
Where a professional standard applies to an area of practice they set:
-mandatory requirement use ‘must’
-best practice use ‘should’
What do professional standards include?
Mandatory requirements using the word must
And / or
Recommended best practice using the word shoud
What is the Royal charter?
Requires the RICS to act in public interest
Royal charter dates
Founded June 1868
Incorporated by Royal Charter August 1881
What is the RICS motto?
Est modus is rebus
There is measure in all things
What is the RICS mission statement?
To qualify and equip members to offer the highest standards
Promote and enforce standards
Lead solutions facing the built environment through professional expertise
What is the RICS structure?
Self regulated
Bye-laws determine how the RICS is regulated
Governing council manage and agree the strategy
Who is the president and vice president?
President is Tina Paillet
Vice president is Justin Sullivan
What does RICS standard for?
Royal institution of chartered surveyors
What is the structure of the RICS?
Governing Council
Standards and Regulation Board & RICS Board
What is the RICS Strategy?
Five future foundations:
Vision, mission, strategic goals, values and World class organisation