Diversity, Inclusion And Teamworking

Question 1

Types of teams?

Answer 1

Office, project, accounts, design

Question 2

What is Tuchman Theory?

Answer 2

Team approach to work with 5 phases:

1 forming - assemble a team
2 storming - ideas
3 norming - rules and values
4 performing - independent, motivation, knowledge, competence
5 transforming - end of project

Question 3

What is Herzberg Theory?

Answer 3

Two factors which are motivation and hygiene

Motivation = empowerment, enrichment
Hygiene = demotivated

Question 4

What is diversity?

Answer 4

Accepting and including all employees

Individual strength and potential in all

Question 5

Advantages of a diverse team?

Answer 5

Increased productivity
Increased creativity
Increased cultural awareness
Positive reputation

Question 6

Advantages of inclusive environments

Answer 6

Respect
Relationships
Communication
Understanding
Self reflection
Opinions
Views

Question 7

Why is inclusive and diversity important?

Answer 7

Outperform peers
30% higher staff retention
Profitability up

Question 8

What legislation surrounds inclusion and diversity?

Answer 8

Equality Act 2010

Human Rights Act 1998

Question 9

What is the Equality Act 2010?

Answer 9

Protects people from discrimination in the workplace and in wider society

Consists: equal pay, sex discrimination act

Question 10

What are the nine protected characteristics under the act?

Answer 10

Age, disability, gender reassignment, religion, civil partnership, sexual orientation, religion, pregnancy/maternity, sex

Question 11

What is the Human Rights Act 1998

Answer 11

Legal protection of rights such as right to life or right to fair trial

Question 12

How do Coop provide inclusion?

Answer 12

All belong

Express opinions

Not exclude

Question 13

What is unconscious bias?

Answer 13

Assumption based on race, gender, disability

Without conscious awareness

Lack of diversity

Ageist

Question 14

What is inclusion?

Answer 14

All employees feel they belong

Comfortable to share opinions

Not excluded

Question 15

Examples of team working

Answer 15

Listening
Persuading
Discussing
Reporting
Strengths and weaknesses

Question 16

Benefits of teams?

Answer 16

Ideas
Productivity
Satisfaction

Question 17

Construction industry council

Answer 17

People at heart of design
Acknowledge diversity and difference
Flexibility in use
Enjoyable environment

Question 18

What is the Equality Act 2010?

Answer 18

Protects from discrimination, harassment and or victimisation

Question 19

Name a case for Equality?

Answer 19

Taylor v Jaguar Land Rover

• gender reassignment
  Employer take reasonable steps to prevent discrimination

Question 20

Name four types of policy under DEI?

Answer 20

Non-discrimination
Accommodations and accessibility
Family, caring and parenting policy
Well-being policy

Question 21

What is RICS Inclusive Employer quality mark?

Answer 21

Helps improve diversity and inclusion
Employer pledge against 6 principles:
- leadership and vision
- recruitment
- staff development
- staff retention
- staff engagement
- continuous improvement
-
Firms are signatory to the RICS inclusive employer quality mark

Question 22

Benefits of diverse workforce

Answer 22

Belonging
Connection
Productivity up
Staff turnover down
Value
Acceptance

Question 23

How does RICS encourage diversity/

Answer 23

International Women’s Day
Pride 2023
McGregor Smith review - develop black/ethnic minority talent