Diversity, Inclusion And Teamworking Flashcards
Types of teams?
Office, project, accounts, design
What is Tuchman Theory?
Team approach to work with 5 phases:
1 forming - assemble a team
2 storming - ideas
3 norming - rules and values
4 performing - independent, motivation, knowledge, competence
5 transforming - end of project
What is Herzberg Theory?
Two factors which are motivation and hygiene
Motivation = empowerment, enrichment
Hygiene = demotivated
What is diversity?
Accepting and including all employees
Individual strength and potential in all
Advantages of a diverse team?
Increased productivity
Increased creativity
Increased cultural awareness
Positive reputation
Advantages of inclusive environments
Respect
Relationships
Communication
Understanding
Self reflection
Opinions
Views
Why is inclusive and diversity important?
Outperform peers
30% higher staff retention
Profitability up
What legislation surrounds inclusion and diversity?
Equality Act 2010
Human Rights Act 1998
What is the Equality Act 2010?
Protects people from discrimination in the workplace and in wider society
Consists: equal pay, sex discrimination act
What are the nine protected characteristics under the act?
Age, disability, gender reassignment, religion, civil partnership, sexual orientation, religion, pregnancy/maternity, sex
What is the Human Rights Act 1998
Legal protection of rights such as right to life or right to fair trial
How do Coop provide inclusion?
All belong
Express opinions
Not exclude
What is unconscious bias?
Assumption based on race, gender, disability
Without conscious awareness
Lack of diversity
Ageist
What is inclusion?
All employees feel they belong
Comfortable to share opinions
Not excluded
Examples of team working
Listening
Persuading
Discussing
Reporting
Strengths and weaknesses
Benefits of teams?
Ideas
Productivity
Satisfaction
Construction industry council
People at heart of design
Acknowledge diversity and difference
Flexibility in use
Enjoyable environment
What is the Equality Act 2010?
Protects from discrimination, harassment and or victimisation
Name a case for Equality?
Taylor v Jaguar Land Rover
- gender reassignment
Employer take reasonable steps to prevent discrimination
Name four types of policy under DEI?
Non-discrimination
Accommodations and accessibility
Family, caring and parenting policy
Well-being policy
What is RICS Inclusive Employer quality mark?
Helps improve diversity and inclusion
Employer pledge against 6 principles:
- leadership and vision
- recruitment
- staff development
- staff retention
- staff engagement
- continuous improvement
-
Firms are signatory to the RICS inclusive employer quality mark
Benefits of diverse workforce
Belonging
Connection
Productivity up
Staff turnover down
Value
Acceptance
How does RICS encourage diversity/
International Women’s Day
Pride 2023
McGregor Smith review - develop black/ethnic minority talent
