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APC - Rural (Scotland) > Ethics > Flashcards

Ethics Flashcards

1
Q

What is an example of a RICS bylaw?

A

Byelaw 5.1 - Members are firms must comply with the Rules of Conduct

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2
Q

What is the purpose of the rules of conduct?

A

It sets a core standard for professional practise for members and firms

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3
Q

What are the 5 pillars of the rules of conduct?

A

Honesty
Integrity
Competency
Service
Respect
Responsibility

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4
Q

What do you do if you receive a Gift?

A

If you are doing work for the client and the gift is inappropriate you would decline.
You would check your firms anti bribery procedure and the RICS ethics decision tree.
If the gift is proportional- I would inform my manager and ensure it’s on the gift register

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5
Q

What do you do if a client offers to pay for a building with cash?

A

Decline - you don’t know where this money has come from

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6
Q

What do you do if a client pays for a service with cash

A

Accept

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7
Q

What laws govern gift receiving?

A

Bribery Act 2010 and proceeds of crime act 2002

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8
Q

Who is the president of the RICS?

A

Clement Lau

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9
Q

Who is the CEO of the RICS

A

Richard Collins

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10
Q

What is the structure of the RICS?

A

Pricy council
Governing council
Boards and committees (including finance committee)
Regional boards

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11
Q

What is happening in the RICS

A

Lord Bichard review
Queens death
Cladding consultation

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12
Q

What is the uk structure of the rics?

A

4 national associations
10 regional boards
Local associations

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13
Q

What are the four levels of rics memberships

A

MRICS
FRICS
ASSOCRICS
TRAINEE/STUDENT

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14
Q

What are the 6 principals of the anti bribery act 2010

A
  1. Proportionality
    Top level commitment
    Risk assessment
    Due diligence
    Communication
    Monitoring
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15
Q

What is a royal charter?

A

Oldest form of incorporation. Nowadays it is usually for charities and regulatory bodies

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16
Q

What is a bye-law

A

A bye-law is a law made by a body and only applies in their area.

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17
Q

What is the RICS background

A

Started in 1868
It has a royal charter granted by the privy council in 1881
Rics regulations and byelaws set out by the governance of the institution

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18
Q

What are the 4 offences under the Bribery Act 2010

A

Bribing
Receiving a bribe
Failing to prevent a bribe
Bribing a foreign public official

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19
Q

What do you need if setting up a firm?

A

Public liability, employee, building, contents, Vehicle and PI Insurance
License from OS for maps
Data protection measures
Complaints handling procedures
Computer systems
Health and safety policy
Bank accounts
Staff contracts

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20
Q

Who do the rics rules protect

A

You
The public
Clients
Rest of the profession

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21
Q

What is the current format of RICS rules?

A

Rules of conduct

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22
Q

When were the Rules of conduct published

A

October 2021

23
Q

When did the rules of conduct come into place

A

2nd Feb 2022

24
Q

How much CPD is required after qualifying

A

20 hours
(48 for students)

25
Q

How are valuations regulated by the rics

A

Red book
Registered valuers

26
Q

What counts as Clients’ money

A

Money from sales
Money for fees
Money from rent
Money for bills etc

27
Q

How would you deal with a conflict of interest?

A

If it is deemed as small - identify conflict, check the clients on both side are in agreement

If risk is large -
Identify conflict
Recommend a different surveyor or different firm
Refer to Firms conflict of interest statement if in doubt

28
Q

What is deemed a conflict of interest

A

Acting on behalf of the same party
Personal interest

29
Q

What did the new rules of conduct replace

A

Rules of conduct for firms
Rules of conduct for members
Global and ethical standards

30
Q

What act refers to money laundering

A

The Money Laundering, Terrorist Financing and transfer of fund regulations 2017

31
Q

Where is your nearest RICS office

A

Charlotte Square, Edinburgh

32
Q

Where is the UK RICS head office

A

Great George street, London

33
Q

What is the purpose of the Rics

A

Maintain the highest standards or eduction and trading
Protect consumers
Be the leading source of information on land and property matters

34
Q

Why do I want to be an RICS member

A

For the member status and ensuring I comply with the highest standards as a surveyor

35
Q

What is a surveyor

A

Somebody who manages land and properties across the UK and rest of the world in a sustainable and professional manor

36
Q

What can the rics do if you don’t comply with the rules of conduct

A

Serve a fixed penalty notice
Revoke membership
CPD sanctions
Refer to disciplinary panel

37
Q

What is the UK legal system

A

High court
Sherif court
Justice of the peace court

38
Q

What rics bodies are available?

A

Lionheart
Rics matrix
Isurv
Bcis

39
Q

What is civil law?

A

Deals with behaviour that constitutes an injury to an individual or private party

40
Q

What are regulations

A

Imposition of rules by government

41
Q

What is criminal law

A

Laws introduced by the Scottish government

42
Q

Types of conflict

A

Party conflict
Own interest conflict
Confidential information conflict

43
Q

How do you deal with a complaint

A

Firms should have a complaints policy. We don’t have this a business however I would speak to my manager and I would refer to the RICS complaints handling procedure

44
Q

How do you look after clients money

A

I follow the RICS client money handling document. Money should never be withdrawn, clients should be shown receipt of money and money should always be accounted for

45
Q

What checks might you do on a client

A

Copy of ID
Confirmation of their business
Where their business is registered

46
Q

What is PI insurance

A

Insurance to protect clients and firms against claims. For example if a valuation was incorrect

47
Q

How many members of a firm should be registered with the RICS

A

50% and with a principal

48
Q

What is rule 1 of the RICS

A

Members and firms must be honest, act with integrity, and comply with their professional obligations including those to the RICS

49
Q

What is rule 2

A

M+F must maintain their professional competence and insure services and provided by competent individuals who have the necessary expertise

50
Q

What is rule 3

A

Members and Firms must provide a good quality and diligent service

51
Q

What is rule 4

A

Members and firms must treat others with respect and encourage diversity and inclusion

52
Q

What is rule 5

A

Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in The profession

53
Q

What would you include in terms of business?

A

Fees
Payment
Vat
Liability
Indemnity
Compliance
Money laundering
Data protection
Confidentiality
Complaints procedure
Force majore

54
Q

What would you include in client terms for a sale?

A

Subjects
Method
Marketing
Viewings
Overview of expenses
Staff
Terms of business
Money laundering

APC - Rural (Scotland) (16 decks)

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