Communication And Negotiation Flashcards
1
Q
What are the two types of negotiation?
A
Distributive - hard bargaining
Integrative - trade offs
2
Q
What are the 5 stages of negotiation?
A
Prepare
Exchange information
Clarify
Bargain
Conclude and implement
3
Q
Types of reports
A
Formal or informal
Short or long
Informational or analytical
Proposal
Vertical or lateral
Internal or external
Periodic
Functional
4
Q
How do you deliver a report
A
Determine a meeting schedule
Decide a method of communication
Prepare an agenda
Send the report ahead of time
Invite necessary people
Hit highlights
Send a meeting recap