Ethical, Environmental and Legal Factors Flashcards
Define Business ethics
The moral principles that guide the way a business behaves
What are the types of ethical issues
Environmental – Include emissions, deforestation, water and air pollution and waste disposal.
Animal rights – The care of animals being transported to different markets, animal testing for human products.
Treatment of workers – means the business will need to make choices over level of pay and conditions offered.
Define Corporate social responsibility
Corporate social responsibility, where a business accepts responsibility for its actions and its social, economic and environmental impact on a range of stakeholders.
Describe the relationship with profitability and ethics
The conflict between profitability and ethics is that business practices, decide whether to focus on the profitability of the product or the ethics such as
Profit-driven decisions may prioritise cost savings over environmental sustainability.
Businesses may engage in deceptive marketing practices to manipulate consumer perceptions.
Businesses may make changes to the product to make it more environmentally friendly even if it costs more.
Evaluate ethical approachs
The benefits of an ethical approach may include higher revenues due to positive consumer support, improved brand and brand awareness and recognition, better employee motivation etc.
The drawbacks include higher costs and higher overloads, which will mean lower profit margins, the risk also may include losing its competitive advantage in terms of price leading to possible business failure.
What is thoughts of an ethical approach to staff
Staff – likely to trust business more if it asks them to apply a fair approach to creating, producing and marketing their products, likely to improve staff motivation and enhance business reputation. Benefits also include staff receiving benefits such as rewards (profit sharing), this may not be all positive if this removes pay per commission.
What is thoughts of an ethical approach to Customers
Customers – Perceptions of the business are likely to improve, and they may benefit from better products and longer-term reduction in the costs of purchasing products due to recycling, however customers won’t appreciate increases in the price of the products due to adapting to ethical practices.
What is thoughts of an ethical approach to Shareholders
Shareholders – this will depend on what the shareholder wants from their share of the business. If the shareholders want long-term growth and sustainability, then ethical approach will be positive. If they want short-term gains through large dividends an ethical approach won’t be wanted.
What do legal factors include
Includes employment, health and safety laws and environmental legislation. Legislation tends to act to restrict businesses in their operations and can create extra costs.
Define and evaluate company law
Company law – concerns the legal rights and responsibilities of private and public limited companies. (+) creates a separate legal identity limiting liability (-) Extra costs
Define and evaluate Employment and anti-discrimination law
Employment and anti-discrimination law – aimed to protect staff from discrimination or unfair treatment at the workplace (race, gender, age and religion) (+) staff treated better = more motivation (-) Extra costs.
Define and evaluate Consumer protection
Consumer Protection – aimed at making sure that businesses act fairly towards their customers and consumers, products must be of satisfactory quality and the goods and services must perform the way it was advertised.
(+) customers able to ensure their right to be treated fairly
(-) some businesses may still be able to cut corners reducing the consumer welfare.
Define and evaluate Competition Policy
Competition policy – Designed to ensure fair competition takes place in each industry, governments believe more competition = lower prices and better-quality goods. These laws ensure there is no anti-competitive practices.
(+) consumers will benefit from lower costs and increased choice
(-) May hurt local businesses from large businesses
Define and evaluate Health and safety legislation
Health and safety legislation – Protects the health and safety of employees at work, workers health must not be affected while in work. (+) In the long term less absences and fewer compensation claims, staff will feel more safe and secure (-) adds costs to businesses to make sure staff are safe
Define and evaluate Data protection
Data protection – Protects the privacy of individuals personal information which is usually stored on a computer system in the business. (+) customers data is safe (-) extra costs to make sure data is safe