Essentials: Quality Assurance Flashcards
A chief audit executive (CAE) has established several internal controls to monitor the conduct of internal audits and consulting projects performed in the department. This includes a monthly dashboard report depicting audit start dates, completion dates, budgeted hours, and actual hours. What is the CAE trying to accomplish by having the dashboard?
- The CAE is trying to assure the department’s own efficiency and effectiveness.
- The CAE is using the dashboard for project management, but this is not the best tool for such a task.
- The CAE is generating documentation for the internal auditors’ annual performance evaluations.
- The CAE is creating a mandatory record for the performance of audits.
1 - The CAE is trying to assure the department’s own efficiency and effectiveness.
Rationale
In order to perform its assurance role in the areas of governance, risk management, and operational effectiveness and efficiency, the internal audit activity must assure its own efficiency and effectiveness and report its performance to senior management and the board at agreed-upon intervals. For internal assessments, the CAE may share the results, necessary action plans, and their successful implementation with stakeholders such as senior management and the board. A monthly dashboard report depicting audit start dates, completion dates, budgeted hours, and actual hours would assist in monitoring that.
An experienced chief audit executive (CAE) takes over the internal audit operations at a company. The department has 12 auditors, and it reports to the internal audit committee and administratively to the chief executive officer. The previous CAE retired after 10 years with the company, in good standing. As part of the quality assurance and improvement program (QAIP), a external quality assurance review was performed six months ago, and it concluded that the department was in full conformance with the International Professional Practices Framework. The new CAE is considering having another external quality assurance review performed in the upcoming months. What would be the CAE’s best approach?
- Have a quality assurance review performed with an independent validator.
- The CAE should wait the full five years for the next quality assurance review, since the internal audit department was in full compliance with the IPPF.
- Have another quality assurance review performed immediately. Since the previous CAE is no longer there, the earlier quality assurance review is disqualified.
- Evaluate the performance of the department before deciding to conduct another quality assurance review sooner than the usual five years between reviews.
4- Evaluate the performance of the department before deciding to conduct another quality assurance review sooner than the usual five years between reviews.
Rationale
It would be best to evaluate the performance of the department over the next several months and determine whether a quality assurance review should be performed sooner than the usual five years between external reviews.
A chief audit executive (CAE) of a small department with two auditors wants to have an external quality assurance review performed to ensure conformance with the International Professional Practices Framework as part of a quality assurance and improvement program. The department does not have any resources to fund the review, nor is it likely that it would be able to obtain such funds. What should the CAE do?
- Request that the company’s top external auditor perform the review.
- Have a quality assurance function within the company perform the review.
- Perform an internal assessment that is validated by an independent internal auditor.
- Document the limitation of funds and the likely consequences of not performing such a review.
3 - Perform an internal assessment that is validated by an independent internal auditor.
Rationale
Performing an internal assessment that is validated by an independent internal auditor requires fewer resources and enables the department to comply.
Which of the following is true of quality assessments that are implemented according to IIA guidance?
- Company managers or members of the board may be members of the external quality assessment team if they are qualified, since they are independent of the internal audit activity.
- The results of a quality assessment can be shared with the board but not senior management.
- The quality assessment process may include feedback from engagement clients through interviews and questionnaires or surveys.
- A quality assessment team would not be expected to review the internal audit activity’s efficiency and effectiveness.
3 - The quality assessment process may include feedback from engagement clients through interviews and questionnaires or surveys.
Rationale
Implementation Guide 1311 recommends feedback from audit customers and other stakeholders (the clients). Implementation Guide 1312 explicitly states that assessment team members must be from outside of the organization being assessed. Therefore, use of company managers or members of the board is not permitted. Efficiency and effectiveness are among the recommended key components of an external assessment’s scope, per Implementation Guide 1312. Reporting results to senior management and the board is the final step of a quality assessment.
An audit department of 12 staff members undergoes an internal assessment of their compliance to the Standards annually. An audit manager and Certified Internal Auditor (CIA) in the department performs the review under the direction of the chief audit executive (CAE). Who must the internal audit assessment be communicated to?
- CAE
- Audit committee of the board of directors
- Chief executive officer, executive management, and key users receiving the internal audit services
- There is no requirement to communicate the results of an internal quality assessment.
2 - Audit committee of the board of directors
Rationale
Results of quality assurance and improvement program assessments, which indicate the internal audit activity’s level of conformance, must be communicated to senior management and the board, per Attribute Standard 1320, “Reporting on the Quality Assurance and Improvement Program.” Reporting to key users receiving the internal audit services is optional rather than mandatory.
An internal audit department of 12 persons reports administratively to the chief financial officer (CFO) and functionally to a seven-person audit committee. The department is currently undergoing an external quality assurance review as part of a quality assurance and improvement program (QAIP). In his interview with the quality assurance team, the chief audit executive (CAE) states that the internal audit committee meets six times a year and that prior to each meeting the CFO meets with the CAE to review the agenda and the details of discussions that will be conducted. The CFO requests that the CAE prepare a script for the meeting and provides comments and revisions to it. What is the best action for the quality assurance team to take with this information?
- Do nothing, since a quality assurance team should not get involved in this situation.
- Mention the scripting of the meeting to the audit committee chair but do not include it in the report unless the chair finds it to be noteworthy.
- Discuss the situation with CFO and the audit committee and include best practices in the audit report to improve the independence of the internal audit function.
- Use the nonconformance statement in the audit report.
3 - Discuss the situation with CFO and the audit committee and include best practices in the audit report to improve the independence of the internal audit function.
Rationale
The CAE must have free and unencumbered access to the audit committee. The best action for the CAE is to discuss the situation with CFO and the audit committee. The quality assurance team should also include best practices in the audit report, in this case, suggestions to improve the independence of the internal audit function.
According to Standard 1312, external assessments “must be conducted at least once every five years by a qualified, independent assessor or assessment team from outside the organization.” Which of the following best describes a situation where a more frequent review may be appropriate?
- There is a merger of two audit functions in an acquisition.
- There was recent extensive benchmarking with industry best practices.
- The organization is in an industry subject to extensive regulation and/or supervision.
- The organization is subject to extensive external oversight and direction relating to governance and internal controls.
1 - There is a merger of two audit functions in an acquisition.
Rationale
The chief audit executive must discuss with the board the need for more frequent external assessments. More frequent reviews may be appropriate, particularly when there have been significant changes in the internal audit function or the organization itself. Implementation Guide 1312 recognizes the other alternatives shown here as circumstances where a full external assessment by an independent team may not be necessary.
An internal audit department for a large bank performs assurance reviews in the areas of governance, risk management, and operational effectiveness and efficiency. According to the Standards, how should the internal audit activity address matters related to its own efficiency and effectiveness?
- The Standards direct the internal audit department to include an audit in its annual audit plan to achieve this type of assurance and report the results to senior management and the board annually.
- The Standards do not make reporting on the operational effectiveness and efficiency of internal audit operations mandatory, and interpretation states that this would rarely be an efficient and effective use of resources.
- The Standards indicate that an audit activity must assure its own efficiency and effectiveness and report its performance to senior management and the board at agreed-upon intervals.
- The Standards address effectiveness. However, efficiency is an operational issue, and management can decide whether or not to address it.
3 - The Standards indicate that an audit activity must assure its own efficiency and effectiveness and report its performance to senior management and the board at agreed-upon intervals.
Rationale
In order to perform its assurance role in the areas of governance, risk management, and operational effectiveness and efficiency, the internal audit activity must assure its own efficiency and effectiveness and report its performance to senior management and the board at agreed-upon intervals. The Standards and various Implementation Guides identify specific reporting requirements for both internal and external assessments.
Who is the main beneficiary of quality assurance and improvement program (QAIP) internal and external assessments?
- Internal audit staff
- Audit committee
- Senior management
- Chief audit executive
4 - Chief audit executive
Rationale
Both internal and external QAIP assessments of the internal audit activity are performed to evaluate and express an opinion on the activity’s conformance with the International Professional Practices Framework and The IIA’s Code of Ethics. The chief audit executive is the main beneficiary of these internal and external assessments.
What is the first step in establishing an effective performance measurement process for an internal audit activity?
- Propose specific measures of effectiveness and efficiency.
- Interview key internal and external stakeholders.
- Align the internal audit process with performance measurement processes used throughout the organization.
- Define internal audit effectiveness.
4 - Define internal audit effectiveness.
Rationale
The first step is to define internal audit effectiveness, based on the Core Principles, the Definition of Internal Auditing, the Code of Ethics, the Standards, existing charters, internal audit deliverables that the activity has agreed to produce, and internal consensus.
Periodic review of internal audit activity compliance with the activity charter, the Standards, and the Code of Ethics is primarily achieved through
- routine self-assessment.
- feedback from audit customers and other stakeholders.
- automated working paper procedures.
- analysis of performance metrics.
1 - routine self-assessment.
Rationale
Internal audit departments can fulfill this type of periodic review by routinely conducting self-assessments.
Which audit step is the best example of innovation in internal auditing to promote growth and to meet the ever-changing needs of stakeholders?
- Sending a purchased product to an independent lab to ensure that it meets contract specifications
- Recommending what components should be considered in a balanced scorecard for the department subject to the audit
- Using existing audit software to perform 100% sampling of the population
- Developing a redundant duplicate payment test in an accounts payable audit
2 - Recommending what components should be considered in a balanced scorecard for the department subject to the audit
Rationale
Innovation in internal auditing is both crucial for its growth and necessary in meeting the ever-changing needs of stakeholders. Internal audit should find ways to be more forward-looking by embracing change and driving improvement and innovation. Recommending what components should be considered in a balanced scorecard for the department subject to the audit would be an innovative step.
Which is the final part of an external quality assessment report of the internal audit activity as prepared by an external assessor?
- Responses to recommendations
- Recommendations
- Action plan
- Agreement on the reporting medium and format
2 - Recommendations
Rationale
An external assessment report concludes with recommendations, if any. The chief audit executive is responsible for responding to the recommendations and providing an action plan for remediation.
Which statement applies to the 1300 series of standards on quality assurance and improvement?
- Internal assessments must include both ongoing monitoring of internal audit performance as well as periodic self-assessments or assessments by those with sufficient knowledge of internal audit practices.
- The review process is designed to improve the operations of major, well-established internal audit activities and should be limited in scope for small or new internal audit activities.
- The review process must assess the degree to which consulting, but not assurance, engagements add value to the organization and improve operations.
- The standards focus on the client and the ability of the internal audit activity to communicate with impact.
1 - Internal assessments must include both ongoing monitoring of internal audit performance as well as periodic self-assessments or assessments by those with sufficient knowledge of internal audit practices.
Rationale
Attribute Standard 1311 states, “Internal assessments must include ongoing monitoring of the performance of the internal audit activity and periodic self-assessments or assessments by other persons within the organization with sufficient knowledge of internal audit practices.” The 1300 series of standards dictates specific activities that must be part of quality assurance and improvement programs, whether the internal audit activity is small or large or basic or well-established. The standards require that any quality program cover all aspects of the internal audit activity and that the process must assess the degree to which the activity (both assurance and consulting) is adding value to the organization and improving operations.
The chief audit executive (CAE) believes that since he has over 40 years of internal audit experience, he has the competency to determine whether the department conforms to the International Professional Practices Framework (IPPF). If the internal audit activity is in conformance with the Standards in all other respects, what statement regarding conformance should the CAE include in the audit report regarding conformance to the Standards?
- No statement on conformance is required.
- The department performs its audits in accordance with the Code of Ethics and the Standards, except for conducting an external quality assurance review.
- The audit report should state that the department conforms with the IPPF.
- The audit report should state that the department does not conform to the Standards.
2 - The department performs its audits in accordance with the Code of Ethics and the Standards, except for conducting an external quality assurance review.
Rationale
Since an external quality assurance review has not been performed, a partially conforms statement is required.