Essay 3: Flashcards

1
Q

What are the three communication barrier due to cultural differences:

A

Relational
Temporal
Direct/indirect style

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2
Q

What dos it mean by relational barrier

A

In high context leaders are above, not to be questioned. So adds challenge in a flat structured organisation. Self effacing communication style so may undermine there own efforts for the greater good.
Self Edwin’s may a,so be see. As uncertain and lack of Competence .

Lower power distance: eglaterian power distance, all people are equal and deserve equal rights and opportunities.
Self enhancing style.

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3
Q

Communication barrier: direct and indirect style

A

High context: expect listener to add context in the gap

Low: say it directly with context included

Implication for persuasion
LC: factors, objective proof, rational arguments
HC: use appealing to values, ideals and emotions
LC: will want to have direct individual feedback
HC: will see as a violation would prefer group feedback

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4
Q

What is temporal context
Monochronic
Polychronic

A

Different culture view time in different ways
Monochronic: view time as sequential,complete one takes at a time, priories tasks and work to a schedule
Polychronic: time is fluid and flexible, complete multiple tasks, no deadlines, willing to interrupt meeting for other discussions, phone calls, emails….

This can lead to misunderstandings: if working in a mono environment then as disorganised and disrespectful

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5
Q

Name some strategies for resolving Barrie’s

A
Establish team norms for that team:
Establish norms about 
Power, status and Authority 
Norms for communicating 
Norms about Decison norms 
Identify and acknowledge differences 
Could establish subgroups but then have to reestablish 
Teach active listening 
Workplace design to encourage more commutation
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