ESL Podcast 255 – Questions About a Product

Question 1

a machine that puts an image or text from a computer onto paper

Answer 1

Paul: Could you help me? I have a few questions about this computer…..
Clerk: Sure. I’ll try.

• This printer is great for printing photos at home.

Question 2

– I would like to know; I want to know; I am curious

about something

Answer 2

Paul: Could you help me? I have a few questions about this computer printer.
Clerk: Sure. I’ll try.
Paul: …….whether this machine can be used as a copier as
well as a printer.

• Chandler says he loves Phoebe, but what I’m wondering is whether she loves
  him.

Question 3

a machine that makes a copy or duplicate of a piece of paper

Answer 3

Paul: Could you help me? I have a few questions about this computer printer.
Clerk: Sure. I’ll try.
Paul: What I’m wondering is whether this machine can be used as a ….. as
well as a printer.

• The teacher used the copier this morning to make copies of the test for his
  students.

Question 4

able to do more than one thing

Answer 4

Paul: Could you help me? I have a few questions about this computer printer.
Clerk: Sure. I’ll try.
Paul: What I’m wondering is whether this machine can be used as a copier as
well as a printer.
Clerk: Yeah, it can. This is a ….. machine. It can be used as a printer,
copier, and a fax machine.

• This multifunction alarm clock shows the tim

Question 5

a machine that sends an image or text on a piece of paper to a
machine at another office by sending information over a phone line

Answer 5

Paul: Could you help me? I have a few questions about this computer printer.
Clerk: Sure. I’ll try.
Paul: What I’m wondering is whether this machine can be used as a copier as
well as a printer.
Clerk: Yeah, it can. This is a multifunction machine. It can be used as a printer,
copier, and a …….

• When a document has to be sent to another office very quickly, using a fax
  machine is much faster than mailing it.

Question 6

please show me; please demonstrate

Answer 6

Paul: What I’m wondering is whether this machine can be used as a copier as
well as a printer.
Clerk: Yeah, it can. This is a multifunction machine. It can be used as a printer,
copier, and a fax machine.
Paul: …… me how that works?

• Can you show me where the bathroom is? I can’t find it.

Question 7

basic; easy to understand; not difficult or confusing

Answer 7

Paul: Can you show me how that works?
Clerk: Well, it’s pretty ……. Just hook it up to your computer and you
can use it like any other printer. If you want to make copies, just put the
document on the glass or in the feeder and press this button.

• I wish tax information were more straightforward because it’s very difficult for
  me to understand it.

Question 8

– to connect cords and cables between two machines

Answer 8

Paul: Can you show me how that works?
Clerk: Well, it’s pretty straightforward. Just …… to your computer and you
can use it like any other printer. If you want to make copies, just put the
document on the glass or in the feeder and press this button.

• Grandpa spent hours trying to hook up the DVD player to his television.

Question 9

a piece of plastic on a copier, printer, or fax machine that holds a piece
of paper as it enters the machine automatically

Answer 9

Paul: Can you show me how that works?
Clerk: Well, it’s pretty straightforward. Just hook it up to your computer and you
can use it like any other printer. If you want to make copies, just put the
document on the glass or in the …..and press this button.

If you have to copy many pages, using a feeder is much faster than putting
pages into the machine one at a time.

Question 10

to have; to include; to be included in the purchase or the price

Answer 10

Paul: That seems pretty simple. How do I use it as a fax machine?
Clerk: Just put the document in the feeder like you would for copying, but
instead of pushing the “copy” button, press the “fax” button. Make sure it’s
hooked up to a phone line, of course.
Paul: Okay. I think I’ve got it. Does this model ….. a warranty?

At this restaurant, all the hamburgers come with lettuce, tomatoes, and onions.

Question 11

an agreement from a company to repair something that doesn’t work
well or that stops working after it is purchased

Answer 11

Paul: That seems pretty simple. How do I use it as a fax machine?
Clerk: Just put the document in the feeder like you would for copying, but
instead of pushing the “copy” button, press the “fax” button. Make sure it’s
hooked up to a phone line, of course.
Paul: Okay. I think I’ve got it. Does this model come with a …..?

• This computer has a free three-month warranty, but if you want a longer
  warranty, you’ll have to pay extra.

Question 12

something that is broken because it was made poorly

Answer 12

Paul: Okay. I think I’ve got it. Does this model come with a warranty?
Clerk: All of the machines made by this company have a one-year warranty
against ….. If there’s a problem with it, the manufacturer will repair or
replace it.

• This CD player has a serious defect. The “play” button doesn’t work!

Question 13

to take someone’s broken product and give him or her a new one

Answer 13

Paul: Okay. I think I’ve got it. Does this model come with a warranty?
Clerk: All of the machines made by this company have a one-year warranty
against defects. If there’s a problem with it, the manufacturer will repair or
…… it.

When Charlie called the company to complain about his broken washing
machine, they replaced it with a new one for free.

Question 14

to do or decide on one thing and then decide to do

something different later

Answer 14

Clerk: All of the machines made by this company have a one-year warranty
against defects. If there’s a problem with it, the manufacturer will repair or
replace it.
Paul: That’s good. If …….. or decide it’s not what I want, can I
return it?
Clerk: You can return the item for an exchange or a refund within 30 days.

Melissa has changed her mind about studying architecture at the university,
and now, she’s studying Spanish instead.

Question 15

returning one product to the store where it was bought and getting a
different one

Answer 15

Clerk: All of the machines made by this company have a one-year warranty
against defects. If there’s a problem with it, the manufacturer will repair or
replace it.
Paul: That’s good. If I change my mind or decide it’s not what I want, can I
return it?
Clerk: You can return the item for an …… or a refund within 30 days.

• Most stores will exchange a piece of clothing only if it hasn’t been worn already.

Question 16

returning a product to a store and receiving the money that you
originally paid for it

Answer 16

Clerk: All of the machines made by this company have a one-year warranty
against defects. If there’s a problem with it, the manufacturer will repair or
replace it.
Paul: That’s good. If I change my mind or decide it’s not what I want, can I
return it?
Clerk: You can return the item for an exchange or a ….within 30 days.

• This bookstore will give you a refund only if you return the books within 10 days
  of buying them.

Question 17

money that must be paid to the store when returning a product
so that the store can sell it again

Answer 17

Clerk: All of the machines made by this company have a one-year warranty
against defects. If there’s a problem with it, the manufacturer will repair or
replace it.
Paul: That’s good. If I change my mind or decide it’s not what I want, can I
return it?
Clerk: You can return the item for an exchange or a refund within 30 days.
Paul: Is there a ……?
Clerk: No, we don’t have …… Just make sure you have your
receipt.

• The restocking fee for the radio was more than we originally paid for it, so we
  decided not to return it.