ESL Podcast 243 – Speaking to a Store Clerk on the Phone Flashcards
to carry – to sell something at a store; to have an item in the store to buy
Clerk: Hello. Levin’s Music.
Ariel: Hello. I was wondering if you …..classical CD’s.
Clerk: Yes, we have a pretty large selection. What are you looking for?
- None of the stores in town carry Sakira’s make-up, so she’s going to buy it
online.
– variety; the number of different types of something
Clerk: Hello. Levin’s Music.
Ariel: Hello. I was wondering if you carry classical CD’s.
Clerk: Yes, we have a pretty large …… What are you looking for?
- This store has a large selection of radios, so we should be able to look at all of
the different models and pick one to buy.
most recent
Clerk: Hello. Levin’s Music.
Ariel: Hello. I was wondering if you carry classical CD’s.
Clerk: Yes, we have a pretty large selection. What are you looking for?
Ariel: I’m trying to find the ….. Reunion Island Ensemble CD.
- According to the latest corporate report, the company is going to open three
new offices next year.
available; in the store and waiting to be sold
Clerk: Hello. Levin’s Music.
Ariel: Hello. I was wondering if you carry classical CD’s.
Clerk: Yes, we have a pretty large selection. What are you looking for?
Ariel: I’m trying to find the latest Reunion Island Ensemble CD.
Clerk: I’m not sure we have that …… We have a lot of CD’s on back order.
Can I put you on hold while I check?
- This store has six kinds of baby food in stock, but not the one I’m looking for.
something that a customer wants to buy but that the store has
ordered from a factory but is still waiting to receive it
Clerk: Hello. Levin’s Music.
Ariel: Hello. I was wondering if you carry classical CD’s.
Clerk: Yes, we have a pretty large selection. What are you looking for?
Ariel: I’m trying to find the latest Reunion Island Ensemble CD.
Clerk: I’m not sure we have that in stock. We have a lot of CD’s on …….
Can I put you on hold while I check?
- In December, stores often have a lot of toys on back order because too many
parents are buying the most popular toys for their children.
to temporarily stop a telephone conversation,
putting down the phone for a short period of time while the other person waits
Clerk: Hello. Levin’s Music.
Ariel: Hello. I was wondering if you carry classical CD’s.
Clerk: Yes, we have a pretty large selection. What are you looking for?
Ariel: I’m trying to find the latest Reunion Island Ensemble CD.
Clerk: I’m not sure we have that in stock. We have a lot of CD’s on back order.
Can I ……while I check?
I hate calling the bank because they always put me on hold for at least ten
minutes.
– one book, newspaper, CD, movie, or something else
Clerk: I’m not sure we have that in stock. We have a lot of CD’s on back order.
Can I put you on hold while I check?
Ariel: Sure.
Clerk: Okay. We have one ….. of their 2005 CD left. Is that the one you’re
looking for?
- She sold 75,000 copies of her book last year!
remaining; still available; not sold
Clerk: I’m not sure we have that in stock. We have a lot of CD’s on back order.
Can I put you on hold while I check?
Ariel: Sure.
Clerk: Okay. We have one copy of their 2005 CD …… Is that the one you’re
looking for?
- We sold nearly all of the new cell phones that came in last week, and only have
two left.
How much does (something) cost?; How much
money do I have to give you to buy this thing?
Clerk: Okay. We have one copy of their 2005 CD left. Is that the one you’re
looking for?
Ariel: Yes, it is. …..?
Clerk: Let me check the price. It’s $17.95.
- How much is this sweater?
how much something costs; the amount of money needed to buy
something
Clerk: Okay. We have one copy of their 2005 CD left. Is that the one you’re
looking for?
Ariel: Yes, it is. How much is it?
Clerk: Let me check the ….. It’s $17.95.
* The price of gasoline gets higher every day!
to keep something at a store and not sell it to anyone else
Clerk: Okay. We have one copy of their 2005 CD left. Is that the one you’re
looking for?
Ariel: Yes, it is. How much is it?
Clerk: Let me check the price. It’s $17.95.
Ariel: That’s great. Could you ….. that for me?
- Keanu wanted to buy that jacket, but he didn’t have enough money, so he
asked the store to hold it for him so that he could get more from home.
– to keep something for someone and not let anyone else buy it or
use it
Clerk: Okay. We have one copy of their 2005 CD left. Is that the one you’re
looking for?
Ariel: Yes, it is. How much is it?
Clerk: Let me check the price. It’s $17.95.
Ariel: That’s great. Could you hold that for me?
Clerk: We can ….. it for you for 24 hours. When you come in, just go to the
customer service desk. What’s your name?
- Jenn called the restaurant and reserved a table for six people for Friday night.
the department in a business or store that works to satisfy
the people who shop there, taking care of their problems
Clerk: Okay. We have one copy of their 2005 CD left. Is that the one you’re
looking for?
Ariel: Yes, it is. How much is it?
Clerk: Let me check the price. It’s $17.95.
Ariel: That’s great. Could you hold that for me?
Clerk: We can reserve it for you for 24 hours. When you come in, just go to the
,,,,,, desk. What’s your name?
- When my camera broke, I called the customer service department and they
said they would repair it or give me a new one.
– the times (days and hours) when a store is open
Clerk: We can reserve it for you for 24 hours. When you come in, just go to the
customer service desk. What’s your name?
Ariel: It’s Ariel, A-R-I-E-L. What are your …..?
Clerk: We’re open weekdays from 9:00 a.m. to 9:00 p.m., and 9:00 to 6:00 on
weekends.
- The store hours are Monday through Friday from 10:00 a.m. to 7:00 p.m.
Monday, Tuesday, Wednesday, Thursday, and Friday; not the
weekend
Clerk: We can reserve it for you for 24 hours. When you come in, just go to the
customer service desk. What’s your name?
Ariel: It’s Ariel, A-R-I-E-L. What are your store hours?
Clerk: We’re open ….. from 9:00 a.m. to 9:00 p.m., and 9:00 to 6:00 on
weekends.
- They often eat at a restaurant on weekdays, but on Saturday and Sunday, they
always cook at home.
