Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

engels > engels examen 1 > Flashcards

engels examen 1 Flashcards

1
Q

waarvoor staan deze afkortingen
Ltd
Plc
Inc

A

Ltd = limited company= BVBA
Plc = Public limited company= naamloze venootschap
Inc = Incorporated = American = instantie

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

wat is btw nummer

A

VAT number = Value Added Tax

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

de datum hoe schrijf je die en waar staat die

A

The date is put at the left-hand side of the letter.
4th May 2002
Note: 1st 2nd 3rd 4th (ordinal numbers)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

onderwerp regel hoe schrijf je die

A

in bold print, one or a few words only
don’t write subject:

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Formal Salutation en Closures

A

Dear Sir
Dear Madam
Dear Madam, Sir

Yours faithfully
Faithfully yours

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Less formal salutation en Closures

A

Dear Mr/Ms Jones (no intitals of first name)

Yours sincerely

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Informal salutation en Closures

A

Dear Tom

Kind / Best regards
Best wishes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Signature

A

Bernard Evans
Sales Manager

pp written in name of :
Tom Jenkins
Pp Bernard Evans
Sales Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

In bijlagen…
& zeggen dat er een bijlage is.

A

enclosed
Enclosures: 1 catalogue
2 catalogue

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

wat en waar staat alles in de hoofding van een brief

A

Naam van het bedrijf
straatnummer straat stad postcode land
bank nr tel nr btw nr
website. emailadres

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

wat en waar staat alles in de “inside adress” van een brief

A

aan de linkerkant:

MR/MS F. Davis
functie
bedrijf
straatnr straat
stad
postcode
land - allen als de brief het land verlaat

datum

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Synoniem voor confirm.

A

verify / acknowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q
  1. Verwijzend naar uw brief van 5 mei bevestigen wij onze medewerking aan uw show.
A

Referring to your letter of 5th May we confirm our cooperation to your show.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Hartelijk dank voor uw brief van 3 juni waarin u ons meedeelt dat de lancering van de Combisteamer Demax is afgelast.

A

Thank you very much for your letter of 3rd June in which you informed us that the launch of the Combisteamer Demax has been cancelled.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q
  1. Verwijzend naar ons telefoongesprek van onze ochtend zou ik graag een exemplaar van uw zomercatalogus willen bestellen.
A

Referring to our telephone conversation of this morning I would like to order a copy of your summer catalogue.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q
  1. In bijlage vindt u de mailing list waarnaar uw gevraagd hebt in uw brief van (date)
A

Enclosed you will find the mailing list as you requested in your letter of [date].

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q
  1. We bevestigen hierbij de ontvangst van uw bestelling nr 56.
A

We acknowledge receipt of your order n°56.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q
  1. Met genoegen sturen we een exemplaar van onze nieuwe catalogus.
A

With pleasure we send you a copy of our new catalogue.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q
  1. We verzekeren u dat u de informatie tegen het einde van de week zal hebben.
A

We assure you that you will have the information by the end of the week.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q
  1. Gelieve er rekening mee te houden dat alle bestellingen ons voor 5u s’ middags moeten bereiken.
A

Please take into account that your orders should reach us before 5 pm.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q
  1. Gelieve het ingevulde formulier zo snel mogelijk terug te bezorgen.
A

Please return the completed form as quickly as possible.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

verplichting

A

obligeted

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

wat is cif

A

Cost, insurance, and freight

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

afsluitzin: dat je snel iets hoopt te horen

A

we look forward to hearing from you

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Binnen zes weken na bestelling
Voor jaarlijkse bestellingen
We zouden het ook heel nuttig moeten vinden
Maar vinden nu dat
We levering nodig hebben
Wie zou in onze behoeften kunnen voorzien
Als producenten van kwaliteitskoffiemachines
Mits de prijzen goed zijn
Van alle machines die u uit voorraad kunt leveren
Met een totale waarde van €50.000
Bent u bereid om speciale voorwaarden toe te kennen
Wij zijn er zeker van dat
Als u ons monsters kunt sturen van uw volledige assortiment

A
  • Within six weeks of order
  • For annual orders
  • We should also find it most helpful
  • But now find that
  • We require delivery
  • Who might be able to supply our needs
  • As producers of quality coffee machines
  • Provided prices are right
  • Of any machines you can supply from stock
  • Totalling €50, 000 in value
  • Are you willing to grant special terms
  • We are certain that
    If you could send us samples of your complete range
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Levering wordt gegarandeerd binnen 5 weken vanaf besteldatum

A

delivery can be guaranteed within five weeks from date of order

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q
  1. Wij zouden graag meer informatie ontvangen mbt (met betrekking tot) betalingswoorwaarden , de vroegste leveringsdatum en eventuele kortingen bij regelmatige aankopen.
A

We would like to receive further details concerning the terms of payment, the earliest delivery date and possible discounts for regular purchases.

28
Q
  1. Verwijzend naar uw advertentie in The Guardian van 3 mei jl (afgelopen mei) verzoeken wij u een prijsopgave te doen voor levering van 100 televisietoestellen.
A

Referring to your advertisement in The Guardian of 3rd May last we request you to quote us for the delivery of 100 TV-sets.

29
Q
  1. Uw naam is ons verstrekt door een zakenrelatie van ons van wie wij hebben vernomen dat zij al 15 jaar zaken met u doen.
A

Your name has been given to us by a business associate of ours with whom you have been doing business for already fifteen years.

30
Q
  1. Bij het vaststellen van uw prijzen dient u rekening te houden met de hoge douanerechten die wij moeten betalen.
A

When determining your prices you should take into account the high customs (douane) duties we have to pay.

31
Q
  1. Kunt u per omgaande laten weten of u bereid bent ons een speciale korting van 3% te verlenen.
A

Could you let us know by return whether you are willing to grant us a special discount of 3%?

32
Q
  1. Wij zouden u dankbaar zijn als u ons een exemplaar van uw jongste catalogus zou willen versturen zodra deze beschikbaar is.
A

We would be grateful if you would send us a copy of your most recent catalogue as soon as it is available.

33
Q
  1. Gezien de fors gestegen vraag naar dit product hebben we besloten de belangrijkste fabrikanten te benaderen.
A

In view of the considerable increase in the demand for this product we have decided to approach the major manufacturers.

34
Q

hoge douane kosten

A

high customs duties

35
Q

twee weken

A

( a fortnight) = two weeks

36
Q

what is : Foa

A

for the attention of

37
Q

structure of a inquiry

A

Opening: Thank you for you inquiry (Bedankt voor uw aanvraag)
Middle: Confirm that you can help
Refere to the encloseres
Sell the product
Close: thank you once again
Further questions please contact us
Express the wish to receive ann order
 I look forward to receiving your order

38
Q

What can you do in a meeting?

A

 Listen to each other
 Ask for opinions
 Use arguments to convince other people
 Repeat the opinion of others
 Repeat your opinions frequently
 Push your point
 Ask for more details
 Offer solutions

39
Q

What can you not do in a meeting?

A

 Interrupt frequently
 Feel hurt when somebody doesn’t agree
 Sulk
 Shout
 Repeat your opinions frequently
 Talk loudly
 Push your point
 Get angry

40
Q

give some facts/quotes abouth meetings

A

The fewer, the merrier
Meetings are indispensable when you don’t want to achieve anything
if you can’t feed a team with two pizzas, it’s too large

41
Q

places to have a meeting.

A
  • your own office; safe, you don’ t get distracted and you have everything you need. The negative part is that you have to clean and that you can’t leave when is needed.
  • A colleague’s office; you can leave when you give bad news. The negative part is that you don’ t have all your stuff.
  • A meeting room; this is a neutral room, there is lot of space, all the equipment
  • The boss’s office; this is neutral ground
  • The hotel lobby; you have a good view, but a lot of noise and distractions
  • The conference hall; a lot of space and catering
  • The restaurant/bar; catering, but a lot of noise
42
Q

how to open a meeting

A

The chair opens the meeting
establishing whether there is a quorum

A quorum is the smallest number of people that must be present for the meeting tot continue or for decisions to be made.

43
Q

Give 2 examples to open a meeting (from the book)

A

i think everyone is here now, so we’d better get started

thank you for coming

it’s five o’clock so let’s start.

… and …. Cannot be present and asked me to apologize.

44
Q

Give 2 examples to Confirming and introducing the agenda

A

I would like to confirm the agenda for this meeting
you’ve all seen the agenda…
there is one main item to discuss
I would like to propose a change to the agenda
Is suggest we drop…. As the information hasn’t arrived yet

45
Q

Give 2 examples to Confirming the minutes

A

I would now like to bring the minutes of the meeting of 3rd May to your attention
The minutes are confirmed, and our thanks to our secretary
The minutes, with the changes proposed by …, are approved then

46
Q

give 2 examples to make a announcement

A

I have an announcement to make concerning
My second announcement is about
Is there anybody that would like to make an announcement?

47
Q

why do we need minutes of a meeting

A

to have a record of what happened at the meeting.
they serve as a reminder of what was discussed.
corporate minutes have official status and is legally binding.
Are a source of information for who didn’t attend the meeting.

48
Q

how to prepare a meeting

A

have a clear agenda with main subjects

49
Q

how to write minutes

A

Mention the date, chair persons, and other people present and absent people.

  1. Welcome - chair person opened the meeting at…
  2. Confirming the agenda
  3. start the minutes discus all points.
  4. mails received
  5. meeting adjourned at. -officieel sluiten

er mag niks meer na komen van beslissingen of extra info

50
Q

give 2 examples of starting objectives

A

 We are here today to hear about plans for…
 Our objective is to discuss different ideas on…
 What we want today is to reach a decision on…

51
Q

give 2 examples of Calling on a speaker

A

 I’d like to ask John to tell us about…
 Can we hear from Joh on this?

52
Q

give 2 examples of Controlling the meeting

A

 Sorry John, can we let Maria finish?
 Could we come back to that later?
 I think we are losing sight of the main point

53
Q

give 2 examples of Moving the discussion on

A

 Can we go on to think about…
 Let’s move on to our next point…

54
Q

give 2 examples of Closing the meeting

A

 Anything else anyone wants to add?
 I think we’ve covered everything
 That’s it. The next meeting will be…

55
Q

what is A stand-up presentation

A

a presentation where one person is talking to an audience

56
Q

how to structure the start of a presentation

A
  1. Welcome
  2. Name and functions
  3. Subject
  4. How long will it take
  5. Structure
  6. When can the ask questions
  7. Ask if everything is okay
  8. Start
57
Q

advantages of using visual aids:

A

More memorable
Help the speaker
Show information that is not easily expressed in words, or they can highlight information
Another sense
Variety
Increase attention
Save time

58
Q

name 4 Types of visuals

A

A line graph = een lijn grafiek
A pie chart = een taart diagram
A bar graph = een staaf diagram
A table = een tabel
A map = een map
A plan = een tekening voor het bouwen van een gebouw
A flow chart = een organigram

59
Q

You have 4 different kind of questions:

A

Good questions: thank people. They help you get your message across.

Difficult questions: you can’t or don’t want to answer them. Say you don’t know of
that you will find out later.

Unnecessary: you have already gave this information. Say it briefly again.

Irrelevant: move on

60
Q

Answering good question:

A

 Good point
 I’m glad you ask that
 That’s a very good question

61
Q

Answering difficult question:

A

 Sorry, I don’t follow you
 I don’t know that off the top of my head
 Can I get back to you on that?
 Interesting. What do you think?
 I’m afraid I’m not in a position to comment on that
 I wish I knew
 To be honest, I think that raises a difficult issue
 I’m afraid I don’t have that information with me

62
Q

Answering unnecessary questions

A

 I think I answered that earlier
 Well, as I said…
 Well, as I mentioned earlier

63
Q

Answering irrelevant questions

A

 I’m afraid I don’t see the connection
 Sorry, I don’t follow you

64
Q

wat is E&O.E

A

errors and omissions excepted

is a phrase used in an attempt to reduce legal liability for potentially incorrect or incomplete information supplied in a contractually related document such as a quotation or specification

is een uitdrukking die wordt gebruikt in een poging om de juridische aansprakelijkheid te beperken voor mogelijk onjuiste of onvolledige informatie die wordt verstrekt in een contractueel gerelateerd document zoals een offerte of specificatie

65
Q

als de meeting klaar is en er gaan twee personen en er blijft een deel zitten en daarna word er nog iets besproken. Dan mag dit niet in het document met de minutes. Want de meeting is al afgelopen.

A

nee dit mag niet eemaal de minutes zijn afgerond is de meeting voorbij.

66
Q

Address (head, office and branches) (fillialen)

A

Name of the Street, Square, Gate, Place,…
Please note:
Town + Postal code
County – Country
Please note: Great Britain United Kingdom

67
Q

groothandel)

A

Wholesaler

engels (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions