EMS system communications Flashcards
1) A(n) ________ system uses a computer to route transmissions to the first available frequency.
A) repeater
B) digital
C) encrypted
D) trunked
trunked
2) Which of the following is most effective in helping the dispatcher get information from distressed callers?
A) Having supervisors get on the line with the callers
B) A standard set of medically approved questions
C) Empathetic pauses to allow the callers to collect their thoughts
D) Transferring callers to a consulting-nurse advice line
a standard set of medically approved questions
3) The type of communication system that works like a telephone is:
A) ultrasimplex.
B) multiplex.
C) simplex.
D) duplex.
duplex
4) Which of the following is NOT a guideline for effective radio use?
A) Press the transmit button for one second before speaking.
B) Use codes that are part of the international EMS system.
C) Speak in a normal pitch, keeping your voice free of emotion.
D) Do not waste airtime with unnecessary information.
use codes that are part of the international EMS system
5) Paramedics and other EMTs becoming affordable in rural communities and also helping to fill gaps in primary health care services is a concept of:
A) community paramedicine.
B) creation of ad hoc databases.
C) medical quality video.
D) public safety answering points.
community paramedicine
6) The acronym PSAP stands for:
A) paramedic system answering point.
B) prehospital safety and prevention.
C) public safety answering point.
D) public safety agency paramedics.
public safety answering point
7) Cellular telephone systems use ________ to transmit communications.
A) shortwave technology
B) underground cables
C) satellite technology
D) regional radio base stations
regional radio base starions
8) The dispatcher’s directions to the caller for appropriate emergency measures are known as:
A) enhanced 911 service.
B) priority dispatching.
C) prearrival instructions.
D) call coordination.
prearrival instructions
9) Without formal transfer of care to the receiving hospital, paramedics could be charged with:
A) malpractice.
B) abuse.
C) abandonment.
D) neglect.
abandonment
10) Because only the necessary resources are sent on each call, priority dispatching has which of the following benefits?
A) Minimizes responder responsibilities
B) Saves time and money
C) Reduces patient anxiety
D) Keeps dispatchers alert
communication
11) Which of the following is the key link in the chain that results in the best possible patient outcome?
A) Conceptualization
B) Communication
C) Coordination
D) Confrontation
communication
12) In terms of written communication, a neat and complete PCR is a good indicator of which of the following paramedic traits?
A) Professionalism
B) Compassion
C) Promotion suitability
D) Education level
professionalism
13) How can AACN improve outcomes with seriously injured patients?
A) Assisting with field triage destination and transportation decisions
B) Increasing response times by prehospital care providers
C) Predicting the unlikelihood of serious injury among vehicle occupants
D) Increasing the time it takes for patients to receive definitive trauma care
assisting with field triage destination and transport decisions
14) Multiplex systems transmit:
A) voice simultaneously in two ways.
B) on the same frequency as they receive.
C) using digital encryption technology.
D) voice and data simultaneously.
voice and data simultaneously
15) The prehospital care report is all of the following EXCEPT a(n):
A) legal record of the incident.
B) public record.
C) indicator of professionalism.
D) part of the patient’s permanent medical record.
public record
16) What is the last step in the sequence of communications during an EMS response?
A) Calling 911
B) Transferring communications
C) Emergency medical dispatch
D) Citizen detection and access
transferring communication
17) The emergency medical dispatcher has just finished interrogating a caller. The next step would be for the dispatcher to:
A) follow established guidelines to determine the appropriate level of response.
B) call the patient’s insurance company for preapproval.
C) transfer care of the patient to the receiving facility with a hand-off report.
D) send a first responder engine company and paramedics.
follow the established guidelines to determine the appropriate level of care
18) Systems that transmit and receive on the same frequency are ________ systems.
A) multiplex
B) duplex
C) simplex
D) trunked
simplex
19) All of the following are other technology applications with broadband implications that the national EMS communications initiatives have suggested, EXCEPT:
A) patient multi-vital-signs monitoring.
B) infrared crowd disease detection.
C) wire-based speech-to-monitor transcription.
D) creation of ad hoc multicomponent patient databases.
wire based speech to monitor transcription
20) Which of the following radio waves can penetrate through concrete and steel?
A) UHF
B) VHF
C) ICT
D) GIS
UHF
21) You are giving a report to the base physician. After stating the patient’s age, sex, and weight, you should next:
A) give the patient’s chief complaint.
B) give the hospital the ETA.
C) relay treatments already rendered
D) request specific orders.
give the patients chief complaint
22) Without proper terminology and verbal communications skills, the receiver will be unable to ________ the message.
A) decode
B) resend
C) encode
D) receive
decode
23) Immediate repetition of medical orders received during radio communications is known as the:
A) verification protocol.
B) echo procedure.
C) standard format.
D) response algorithm.
echo procedure
24) Regulation of communications at the federal level includes all of the following, EXCEPT:
A) licensing technical personnel.
B) establishing technical standards.
C) establishing terminology.
D) allocating radio frequencies.
establishing terminology
