employye engament Flashcards

1
Q

introduction(what is employee engagement?)

A

Employee engagement is the commitment demonstrated by employees to both their individual work and the business as a whole

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2
Q

Para 1 for why employee engagement is high

A

point-will increase service of quality

this is due to engaged employees being more likely to provide perfectted customer care,which is important in a luxury health spa.

it can lead to more memerbale experiences for chillax ltd customers,leading to more satisfied customers which will cause customer loyalty.new cusotmers via word of mouth.

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3
Q

para 2 for why employee engagement is high

A

point-will increase the productivity and efficiency of business

this is due to employees being more motivated and seeking differnt opportunites to influence the work place

this could include-ussing their initiative to persuade the managers to change the colour of a room they think is more suited.

this wil lead to higher labour producitvity increasing the output of each individual worker per unit

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