employee development

Question 1

management performance cycle managers

Answer 1

planning
coaching
evaluation
rewarding

Question 2

management performance cycle employees

Answer 2

planning
coaching
assessment/appraisal
rewarding

Question 3

what is a performance appraisal?

Answer 3

the identification,measurement,management of human performance

Question 4

purposes of appraisals

Answer 4

administrative: monetary,non-monetary rewards,promotion,termination
developmental: feedback,training,learning opportunities

Question 5

measurement tools-focus on judgment

Answer 5

relative&absolut

Question 6

performance management system-focus on data

Answer 6

behaviour
trait
outcome

Question 7

designing the appraisal tool

Answer 7

what to measure:

• work output
• personal competences
• goal achievement

how to measure:

• graphic rating skills,
• ranking method
• measurement by objectives

Question 8

absolut judgments use?

Answer 8

developmental

Question 9

relative judgments

Answer 9

administrative

Question 10

outcome

Answer 10

legal issues

Question 11

managing performance

Answer 11

1,exploring the cause
2,directing attention to the cause
3,developing an action plan
4,directing communication

Question 12

3factors that determine a performance

Answer 12

motivation x situation x ability = performance

Question 13

sources of appraisal(5)

Answer 13

manager
person itself
colleagues
subordinates
customers
(360)

Question 14

challenges for effective performance measurement

Answer 14

rater errors
bias
influence of liking
organizational politics
individual or group focus
legal issues

Question 15

in case of a legal case

Answer 15

job analysis
providing written instructions
allowing employee to review results
agreement among multiple raters
present of rater training

Question 16

training vs development

Answer 16

now&future

Question 17

effective training

Answer 17

cutting costs but maintaining effectiveness
use employees as a source of trainers
focus on training on what is needed
always link to strategy
consider e-learning

Question 18

career development

Answer 18

wider focus
longer time frame
bigger scope
should be a key business strategy

Question 19

glass sealing

Answer 19

cant get your head around sth

Question 20

effective career development

Answer 20

assessment
direction
development

Question 21

assessment goal

Answer 21

for the employee to better understand himself

Question 22

direction goal

Answer 22

to understand current position

Question 23

development goal

Answer 23

take necessary steps to close the gap

Question 24

halo

Answer 24

overall vs various categories

Question 25

restriction of range

Answer 25

lenience
central tendency
severity