EMOTIONS AND EMOTIONAL INTELLIGENCE Flashcards

1
Q

a complex psychophysiological experience that involves physiological arousal, expressive behaviors, and conscious understanding

A

emotions

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2
Q

involves thinking, as well as the physical body

A

psychophysiological

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3
Q

it guides us in facing predicaments and tasks too important to leave to intellect alone

A

emotions

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4
Q

three functions of emotions

A

preparing us for action
shaping our future behavior
helping us to regulate social interaction

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5
Q

function of emotion that link between external events and behavioral responses

A

preparing us for action

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6
Q

function of emotion that acts as reinforcement

A

shaping our future behavior

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7
Q

function of emotion that allow observers to better understand us

A

helping us to regulate social interaction

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8
Q

biological component starts with the state of what

A

AROUSAL

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9
Q

is believed to first arouse the cortex and then maintain its wakefulness so that sensory information and emotion can be interpreted more effectively

A

the reticular activating system

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10
Q

branch of the autonomic nervous system that sends signals to the adrenal gland in order to prepare the body to act or react following an emotion-evoking event (PHYSIOLOGICAL AROUSAL)

A

sympathetic nervous system

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11
Q

branch of the autonomic nervous system that helps in the increase in heart rate, respiratory rate, blood pressure, and blood sugar rises, etc.

A

sympathetic nervous system

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12
Q

branch of the autonomic nervous system that keeps the body from expending energy

A

parasympathetic nervous system

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13
Q

is a state when an individual’s cognitions are overpowered by his/her emotions

A

emotional hijacking

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14
Q

in emotional hijacking, a center in the limbic system, the amygdala, the seat of all emotions in the brain, takes over what

A

the neocortex

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15
Q

theories of emotion

A
cannon-bard theory
james-lange theory
schachter and singer theory (two factor theory)
facial feedback theory
lazarus theory (appraisal theory)
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16
Q

theory where the emotional states occur at the same time in response to the event

A

cannon-bard theory

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17
Q

theory where emotions are interpretations of the accompanying physiological reaction

A

james-lange theory

18
Q

theory where a person used the environment to search for emotional cues to label the physiological arousal

A

schachter and singer theory (two factor theory)

19
Q

theory which holds that the facial movement and expressions can influence attitude and emotional experience

A

facial feedback theory

20
Q

theory where an experience of emotion depends on the manner one appraises or evaluates an event

A

lazarus theory (appraisal theory)

21
Q

two factors of the two factor theory

A

PHYSIOLOGICAL AROUSAL

INTERPRETATION OF THAT AROUSAL

22
Q

he considered there to be eight primary emotions

A

Robert Plutchik

23
Q

 Robert Plutchik’s psychoevolutionary theory of emotion, he considered there to be eight primary emotions:

A
o	ANGER
o	FEAR
o	SADNESS
o	DISGUST
o	SURPRISE
o	ANTICIPATION
o	TRUST
o	JOY
24
Q

the ability to understand, use and manage our emotions well

A

EMOTIONAL INTELLIGENCE

25
Q

can help build stronger relationships, make good decisions and deal with difficult situations

A

EMOTIONAL INTELLIGENCE

26
Q

ability of a person to understand and express himself, to understand and relate well with others and to successfully cope with the demands of daily life

A

EMOTIONAL INTELLIGENCE

27
Q

being aware that emotions can drive behavior and impact people (positively and negatively)

A

EMOTIONAL INTELLIGENCE

28
Q

learning how to manage those emotions – both our own and others – especially when we are under pressure

A

EMOTIONAL INTELLIGENCE

29
Q

components of emotional intelligence

A
self-awareness
self-regulation
motivation
empathy
social skills
30
Q

component of emotional intelligence that tune in one’s feelings and recognizes one’s emotions and its effects on other people

A

self-awareness

31
Q

component of emotional intelligence that controls disruptive impulses caused by negative emotions

A

self-regulation

32
Q

self-regulation involves these four traits:

A

trustworthiness
conscientiousness
adaptability
innovation

33
Q

maintains standards of honesty and integrity

A

trustworthiness

34
Q

takes responsibility of his/her work

A

conscientiousness

35
Q

flexibility in handling change

A

adaptability

36
Q

being open to new ideas

A

innovation

37
Q

component of emotional intelligence that can motivate themself to work because they has a positive attitude in life and reframes negative thoughts

A

motivation

38
Q

component of emotional intelligence that helps recognize and understand how other people feel

A

empathy

39
Q

component of emotional intelligence that is referred to as “people skills” and when we are able to work well with others through collaboration and cooperation

A

social skills

40
Q

4 ways on how to manage our emotions

A
  1. being aware of your emotions
  2. understanding how others feel and why
  3. managing emotional reactions
  4. choosing your mood