Emotional Intelligence 2.0 Deck 1

Question 1

Ability to recognize & understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationship

Answer 1

Emotional Intelligence 2.0

Question 2

The Ability to accurately perceive emotions and understand tendencies across situations

Answer 2

Self-awareness (SA)

Question 3

The Ability to use awareness of emotions to stay flexible and direct behavior positively

Answer 3

Self-management (SM)

Question 4

The Ability to recognize emotion in other people and understand what is really happening

Answer 4

Social Awareness (SC)

Question 5

Ability to use awareness of emotions to successfully manage interactions (hardest EQ concept)

Answer 5

Relationship Management (RM)

Question 6

Quit treating your feelings as good or bad (SA)

Answer 6

Judging your emotions prevents you from understanding them, adds more emotions to the pile, and keeps you from being able to see the cause of the original feeling. Understand, don’t judge

Question 7

Observe the ripple effect from your emotions (SA)

Answer 7

Recognize that when you act out of your emotions, the effects can be long-term, and on more than the person at whom you directed the emotion

Question 8

Lean into your discomfort (SA)

Answer 8

We tend to try to ignore or minimize unpleasant emotions, but this prevents us from understanding those emotions

Question 9

Feel your emotions physically (SA)

Answer 9

Learn to spot the physical changes that come with your different emotions, and you’ll be able to better understand what you’re feeling

Question 10

Know who and what pushes your buttons (SA)

Answer 10

This needs to be specific - identify the exact people, situations, and environments that trigger your emotions by rubbing you the wrong way, and make a list. This will then allow you to determine the source of your reaction to these things

Question 11

Keep a journal about your emotions (SA)

Answer 11

Because emotions are such an intangible subject, you’ll need to write things down in order to understand them better, identify patterns, and track progress. It will also later help you to remember your tendencies in the moment

Question 12

Don’t be fooled by a bad mood (SA)

Answer 12

A bad mood can overshadow all your emotions, so you need to recognize when it’s the emotional state that’s affecting you rather than an individual emotion, and go through the same process to identify what caused the mood

Question 13

Don’t be fooled by a good mood, either (SA)

Answer 13

You should also seek to understand why your good moods happen, both for the sake of understanding your emotions better, and to avoid harm that can come from a good mood (irrational exuberance, for example)

Question 14

Stop and ask yourself why you do the things you do (SA)

Answer 14

Your emotions will alert you to things you never would know otherwise

Question 15

Visit your values (SA)

Answer 15

Contrasting your values with the way your emotions compel you to act is a helpful exercise to increase your self-awareness. Take a piece of paper and write down your values in one column, and anything you’ve done recently that you’re not proud of in a second column. The authors suggest doing this somewhere between daily and monthly in order to keep it in your mind before you react in a way you’d regret