Elton Mayo

Question 1

Impact of changing working conditions include:

Answer 1

Treating employees as a group
Consulting with employees
Maintaining a friendly working environment
Giving rest periods
Providing a snack
Shorter working hours

Question 2

Limitation of his studies (Hawthorne)

Answer 2

The experiments concentrated on a small, segregated area and ther gored had a narrow approach

All the experiments were carried out in a factory environment - questions over transferability to others work sectors

Question 3

Relevance of his studies today

Answer 3

Useful in industries were creativity and initiative important and valued

Useful in industries where work cannot be measured using the scientific/work study approach

Promotes the use of teamwork so useful and jobs where collaborative tasks are encouraged