Effective Teams

Question 1

Team Formation?

Answer 1

Forming, storming, norming, preforming

Question 2

Forming

Answer 2

when the team first comes together.
Members are anxious and there is a little conflict.
Members are still learning about each other, the nature of the task and the team.

Question 3

How to help in Forming

Answer 3

Team-building activities will help teams get to know one another at this stage and help ease anxieties.
Team will require guidance from the team leader with the vision of the team needing to be clearly communicated to all.

Question 4

Storming

Answer 4

members are ready to establish themselves and disputes and power struggles start to arise.
There is a battle for positions, authority and influence and views are more openly expressed at this stage.

Question 5

How to help storming

Answer 5

Team may need mentored through problems and an open dialogue should be encouraged to help reach compromises.

Question 6

Norming

Answer 6

Conflicts are resolved at this stage with tasks and responsibilities divided amongst members.
A sense of shared expectations and mutual support and co-operation increase at this stage.

Question 7

how to help norming

Answer 7

Group discussion should be encouraged with team roles confirmed.
Good communication should be maintained to ensure everyone is continuing to work with the same shared vision.

Question 8

Preforming

Answer 8

Boundaries have been set so the group can get onto the actual task.
Members work as a cohesive group and people are respected enough to get on with their task.
Productivity and decision-making improves and staff morale is high.

Question 9

How to help prefroming

Answer 9

Supervision by a team leader is required to ensure targets are met, with team leaders monitoring performance from a distance to ensure progress is taking place.
Positive praise is encouraged and continue liaison with team members to ensure they feel supported.

Question 10

skills of team members: motivational

Answer 10

Motivating other members of the team will improve morale and also ensure a more cohesive working environment, with team members helping each other to succeed and meet goals.

Question 11

skills of team members: Supportive

Answer 11

Supporting other members of the team with the tasks they are doing will help team members experience a sense of belonging.
this will increase morale amongst team members.

Question 12

skills of team members:
Co-operation

Answer 12

active participation and willing co-operation will earn the respect of other team members, making them more willing to share ideas.

Question 13

skills of team members: organised

Answer 13

in order to meet deadlines, team members must be organised with their time and task management, prioritising work where required.

Question 14

skills of team members: patient

Answer 14

Team members will be working alongside others with different skills/expertise. To avoid conflict they may need to be patient and tactful when working with each other in these stressful situations.

Question 15

Belbin Team roles:
teamworker

Answer 15

helps the team to gel, using versatility to identify work required and completes it on behalf of the team.

Question 16

Belbin Team roles:
Plant

Answer 16

tends to be highly creative and good at solving problems

Question 17

Belbin Team roles:
specialist

Answer 17

brings in-depth knowledge of a key area to the team.

Question 18

Belbin Team roles:
shaper

Answer 18

provides the necessary drive and ensures the team keeps moving and does not lose focus or momentum.

Question 19

Belbin Team roles:
Implementer

Answer 19

plans a workable strategy and carries it out as efficiently as possible.

Question 20

Belbin Team roles:
completer finisher

Answer 20

most effectively use at the end of tasks to polish and scrutinize for errors.
Good attention to detail.

Question 21

Team leadership:
clear direction

Answer 21

a clear vision shared by a team leader makes a team more productive this leads to deadlines being met.

Question 22

Team leadership:
delegation

Answer 22

by effectively delegating task to employees this will empower and motivate them.
Leaders will know the employees strengths and weaknesses so they can give them tasks that suit them.

Question 23

Team leadership:
leading by example

Answer 23

this will improve team members skillset. This means develop their talent for an internal promotion.

Question 24

Team leadership:
supervision and support

Answer 24

means staff are less stressed and more productive and likely to meet deadlines

Question 25

Team leadership:
Clear communication

Answer 25

allows a dialogue to take place to help the understanding of tasks.
Therefore work will be done to a higher quality with less misunderstandings.
Better decisions take place.

Question 26

Team leadership:
Reduces conflict

Answer 26

a strong leader who possesses good conflict resolution skills can result in less disputes and hostility by listening carefully, working with all parties and looking ahead to focus on common goals.
team members can be more focused on success = a more positive working enviroment.
more motivated staff and increased morale can lead to lower staff turnover and absentee rates.

Question 27

Team leadership

Answer 27

Team leader can feel more confident on work progressing on time and that deadlines are more likely to be met.

tasks can be discussed, ensuring work is completed to the correct standard.

team members can be informed of deadlines or changing priorities, in order to help them manage their time.

A simple informal chat can help a team member feel part of the team.

Team members may feel shy or reluctant about making contact.
So if a team leader makes contact first this can ensure the team member engages in conversation and discussion.

Team members who work at home may feel isolated, therefore regular contact with their team leader will make them feel involved and supported, and hopefully prevent other issues upbringings such as grievances.

Question 28

Features of effective teams:
Nature of the Task

Answer 28

how challenging and/or structured a task is and how much team members believe in it will have an effect on the success of a team.

Question 29

Features of effective teams:
team conflict

Answer 29

personal disputes, lack of resources, conflicting goals can all lead to conflict and disagreements in a team.
A team that is unable to resolve conflict will be less effective.

Question 30

Features of effective teams:
communication

Answer 30

strong and open communication means team members are encouraged to express their opinions, suggest ideas and are prepared to compromise.
Poor communication may result in lack of understanding.

Question 31

Features of effective teams:
shared vision

Answer 31

when all team members have a clear idea of what they are there to achieve and have a common direction

Question 32

Features of effective teams:
unclear team roles

Answer 32

can lead to confusion and duplication of work

Question 33

Features of effective teams:
unfair workload

Answer 33

may lead to tensions within the team and team members skills being under-utilised.

Question 34

Benefits of teams to individuals

Answer 34

greater job satisfaction = increased morale.

increased confidence in work being done = less likely to be stressed.

will feel more supported at work.

skills may increase by learning from other team members = increase chance of promotion.

if more productive and meet targets = higher pay/bonuses/commission.

Question 35

benefits of teams to Organisations

Answer 35

increased productivity with many members working on a task.

improved idea generation = a team being more innovative and competitive.

improved communication between employees and management = less likely to resist change due to improved working relationships.

employees motivated working in a team= reduced staff turnover and lower absenteeism rates.

employees more likely to take risks = better decision making.

employees develop increased skills = increased flexibility in the workforce if someone is absent = reduces the cost and requirement for sending employees on external training courses.

Question 36

skills of team members: Enthusiastic

Answer 36

team members who are willing to take on responsibility willfeel empowered. This can encourage creativity and innovation in teams.