Effective Communication Flashcards
1
Q
What are 3 ways when listening to patients other than verbal communication?
A
- Facial Expression
- Body Language
- Verbal Tone
2
Q
What are the 4 parts to active listening?
A
- Paraphrasing
- Summarising
- Clarifying
- Reflection
3
Q
A child is what age?
A
<16
4
Q
A young person is what age?
A
<18
5
Q
What are shown on patient’s records before a consultation to identify that they have a learning disability?
A
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