E3123 - 2013 Avalon Flashcards

1
Q

Fog lamps are standard on:

  1. All trim levels
  2. Touring and Premium
  3. Premium and Limited
  4. Touring and Limited
A
  1. Touring and Limited
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2
Q

Which feature is NOT standard on Avalon XLE Touring?

  1. HID Headlamps
  2. Side mirror memory
  3. Fog lamps
  4. Satellite radio roof antenna
A
  1. HID Headlamps
    XXX2. Side mirror memory
    XXX3. Fog lamps
    XXX 4. Satellite radio roof antenna
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3
Q

The primary purpose the aerodynamic design changes underneath the Avalon serve to:

  1. Make the passenger cabin more quiet
  2. Improve safety
  3. Improve fuel efficiency
  4. Protect the transmission from damage
A
  1. Improve fuel efficiency
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4
Q

How many different wheel designs are available on the 2013 Avalon?

  1. Three
  2. Four
  3. One
  4. Two
A
  1. Three

XXX4. Two

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5
Q

Which of the features is not a competitive advantage for Avalon over Buick LaCrosse?

  1. Horsepower
  2. Front and rear shoulder room
  3. Fuel economy
  4. Rear head room
A
  1. Horsepower
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6
Q

Which of the features is not a competitive advantage for Avalon over Chrysler 300?

  1. Airbags
  2. City fuel economy
  3. Torque
  4. Front seat leg room
A
  1. Torque

xxx4. Front seat leg room

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7
Q

Which statement is NOT true? Dynamic Radar Cruise Control

  1. Maintains a pre-set distance by accelerating/decelerating automatically
  2. Uses a radar sensor located behind the Toyota badge on the front grille
  3. Can help reduce driver fatigue
  4. Works only at highway speeds
A
  1. Works only at highway speeds
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8
Q

The new Avalon’s trunk space for V6 models is:

  1. Reduced from 14.4 cubic feet to 13.9 cubic feet
  2. Increased from 14.4 cubic feet to 16.0 cubic feet
  3. Increased from 14.4 cubic feet to 16.6 cubic feet
  4. Increased from 14.4 cubic feet to 15.0 cubic feet
A
  1. Increased from 14.4 cubic feet to 16.0 cubic feet
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9
Q

The new Avalon is more fun-to-drive due to:

  1. Increased engine torque
  2. Bigger wheels
  3. Increased horsepower
  4. Suspension and chassis changes
A
  1. Suspension and chassis changes
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10
Q

How much horsepower does the hybrid powerplant produce?

  1. 178
  2. 134
  3. 200
  4. 280
A
  1. 200
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11
Q

In what ways was structural rigidity improved?

  1. New bracing and springs
  2. New springs and aluminum body panels
  3. Revised exterior design and suspension
  4. Additional spot welds and new bracing
A
  1. Additional spot welds and new bracing
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12
Q

Which one is NOT a feature of the new Delivery App?

  1. Allows customer to select which features to cover
  2. Estimates the time it will take for the delivery
  3. Can schedule service appointments
  4. Sales Consultants can send service reminders via the app
A
  1. Can schedule service appointments

xxx4. Sales Consultants can send service reminders via the app

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13
Q

What are the “three E’s” that can help you make a powerful impact when delivering the new Avalon?

  1. Excellent, Eventful and Engaging
  2. Extraordinary, Expert and Eventful
  3. Extraordinary, Excellent and Eventful
  4. Engaging, Extraordinary and Eventful
A
  1. Engaging, Extraordinary and Eventful
    XXX 1. Excellent, Eventful and Engaging.
    XXX 2. Extraordinary, Expert and Eventful
    XXX 3.Extraordinary, Excellent and Eventful
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14
Q

The new Avalon is more luxurious than the 2012 with new standard features such as:

  1. Heated front seats, eBin(TM) and ambient lighting
  2. Ambient lighting, eBin(TM) and memory driver’s seat
  3. Heated front seats, soft-touch interior panels and the eBin(TM)
  4. Premium leather-trimmed seats, heated front seats and eBin(TM)
A
  1. Heated front seats, soft-touch interior panels and the eBin(TM)
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15
Q

Which statement is NOT true about the Blind-Spot Monitor?

  1. It operates at 10 mph and above.
  2. The side mirror indicator is solid when the turn signal is not on.
  3. The side mirror indicator flashes when the turn signal is activated.
  4. To activate the system each time, the driver must press the button on the dash.
A
  1. To activate the system each time, the driver must press the button on the dash.
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16
Q
  1. Which feature is NOT standard on ALL Avalon hybrid models?
    1. Moonroof
    2. LED tail lights
    3. Fog lamps
    4. Heated power exterior mirrors
A

XXX 1. Moonroof

XXX2. LED tail lights

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17
Q
  1. Avalon’s new headlamps do NOT include:
    1. Daytime running lights
    2. Square glasses lenses
    3. Halogen low beam headlights
    4. Turn signal indicators
A

XXX 4. Turn signal indicators
XXX 2. Square glasses lenses
XXX3. Halogen low beam headlights

18
Q

Which feature is NOT standard on all Avalon’s steering wheel and column?

  1. Paddle shifters
  2. Cruise control
  3. Audio and hands-free calling controls
  4. MID control
A
  1. Paddle shifters
19
Q

Avalon’s struts and shock absorbers have revised springs that primarily:

  1. Increase ride comfort on bumpy roads
  2. Improve fuel economy
  3. Increase traction from a standstill to improve 0-60 mph times
  4. Help maintain tire contact with the road when cornering
A
  1. Help maintain tire contact with the road when cornering

XXX1. Increase ride comfort on bumpy roads

20
Q

What is one “fun-to-drive” feature that is NOT on all Avalon models?

  1. Suspension changes
  2. Sequential shift
  3. Sport mode
  4. Dynamic Rev Management
A
  1. Sport mode
21
Q

Which feature is NOT part of the Whiplash-Injury Lessening (WIL) Front Seats?

  1. Increased frame rigidity
  2. Active front headrest
  3. Increased seat back padding
  4. Repositioning of seat back
A
  1. Active front headrest
    XXX1. Increased frame rigidity
    XXX 3. Increased seat back padding
    XXX 4. Repositioning of seat back
22
Q

Which statement is not true? A Delivery Presentation:

  1. Has a broader focus than a Selling Presentation
  2. Should emphasize just a few key features
  3. Does not emphasize the benefits of a feature
  4. Focuses on the operation of features
A
  1. Should emphasize just a few key features
23
Q

How many more trim levels does gas-powered Avalon have for 2013 than 2012?

  1. Four
  2. Five
  3. Seven
  4. Two
A
  1. Two
24
Q

Which of the features is not a competitive advantage for Avalon over Hyundai Genesis?

  1. Fuel economy
  2. Rear Seat leg room
  3. Active safety
  4. Front seat leg room
A
  1. Front seat leg room
    XXX 1. Fuel economy
    XXX2. Rear Seat leg room
25
Q

What is unique about the stitching on the steering wheel?

  1. It’s a contrasting color
  2. It’s similar stitching to the kind on a baseball
  3. It’s flat
  4. It is stitched by machine
A
  1. It’s flat
    XXX 1. It’s a contrasting color
    XXX 2. It’s similar stitching to the kind on a baseball
26
Q

What two things does ECO Mode change to maximize fuel efficiency?

  1. Changes shift patterns and decreases climate control air flow
  2. Reduces throttle and decreases climate control air flow
  3. Reduces throttle and changes shift patterns
  4. Decreases climate control air flow and increases temperature
A
  1. Reduces throttle and decreases climate control air flow
27
Q

How many airbags does 2013 Avalon have standard?

  1. 8
  2. 7
  3. 9
  4. 10
A
  1. 10
28
Q

Which type of switches are new for the 2013 model year Avalon?

  1. IntelliTouch (TM) Capacitive
  2. Resistive
  3. Mechanical
  4. Rotary knobs
A
  1. IntelliTouch (TM) Capacitive

XXX4. Rotary knobs

29
Q

Avalon beats the competition for low wind noise and interior quiet due to:

  1. New sound absorption materials and interior upholstery
  2. Acoustic glass, interior upholstery and exterior styling changes
  3. Exterior styling changes and acoustic glass
  4. Acoustic glass, sound absorption materials and exterior styling changes
A
  1. Acoustic glass, sound absorption materials and exterior styling changes
30
Q

The 2013 Avalon’s V6 engine has:

  1. 286 horsepower and 284 foot-pounds of torque
  2. 248 horsepower and 268 foot-pounds of torque
  3. 284 horsepower and 286 foot-pounds of torque
  4. 268 horsepower and 248 foot-pounds of torque
A
  1. 268 horsepower and 248 foot-pounds of torque
31
Q

Fuel economy for the Avalon V6 is projected at:

  1. 21 city / 30 hwy mpg
  2. 21 city / 31 hwy mpg
  3. 20 city / 29 hwy mpg
  4. 20 city / 30 hwy mpg
A
  1. 21 city / 31 hwy mpg

XXX 4. 20 city / 30 hwy mpg

32
Q

The three features of the Technology Package available on Limited models are:

  1. Blind-Spot Monitoring, Dynamic Radar Cruise Control and Pre-Collision System
  2. Automatic high-beam headlamps, Pre-Collision System, Dynamic Radar Cruise Control and Wireless Charging
  3. Pre-Collision System, Multi-stage front passenger airbag and Blind Spot Monitoring
  4. New bracing with ultra-high strength steel, Bind-Spot Monitoring and Dynamic Radar Cruise Control
A
  1. Automatic high-beam headlamps, Pre-Collision System, Dynamic Radar Cruise Control and Wireless Charging
33
Q

Blind Spot Monitoring is standard on:

  1. Touring and Limited
  2. Hybrid
  3. Premium and Touring
  4. All models
A

XXX 2. Hybrid

34
Q

All Avalon models have exterior mirrors with standard:

  1. Integrated turn signals
  2. Power adjustments
  3. Heat
  4. All of the above
A
  1. All of the above
35
Q

Which of the features is not a competitive advantage for Avalon over Nissan Maxima?

  1. Rear seat leg room
  2. Trunk space
  3. Active safety
  4. Front seat leg room
A

XXX 2. Trunk space

XXX 1. Rear seat leg room

36
Q

Intellitouch(TM) capacitive switches are used to operate the:

  1. Some multimedia controls and all audio controls
  2. Some audio controls and all climate controls
  3. All climate controls and some multimedia controls
  4. All multimedia controls and some climate controls
A
  1. All climate controls and some multimedia controls
37
Q

The new Delivery App is designed for a consultative approach, meaning:

  1. You can hand it over to the customer for their own exploration while you stand by to answer questions
  2. It’s a tool only for technology features such as Entune(TM) and Bluetooth
  3. You can have the customer sign the delivery checklist in advance and let them review the app at their leisure at home
  4. It’s a tool for you to use with the customer during delivery
A
  1. It’s a tool for you to use with the customer during delivery
38
Q

To close the eBin(TM), the driver should:

  1. Pull the tray close until it clicks
  2. Push the tray forward and it will automatically glide closed
  3. Pull the tray slightly and the glide mechanism will activate
  4. Push the button next to the bin to activate the glide mechanism
A
  1. Push the tray forward and it will automatically glide closed
    XXX 4. Push the button next to the bin to activate the glide mechanism
39
Q

Compared to the 2012 model, the 2013 Toyota Avalon is:

  1. Shorter in length, but slightly wider
  2. Shorter in height, and slightly narrower
  3. Longer wheelbase, but shorter overall length
  4. Same wheelbase, but wider
A

XXX 4. Same wheelbase, but wider

40
Q

Which statement is NOT true about the available wireless charging on the new eBin(TM)?

  1. It is part of the Advance Technology Package on Limited models.
  2. It works with all smart phones.
  3. Depending on the battery power being consumed, it may not keep devices fully charged.
  4. It can de-magnetize credit cards and some key FOBs.
A

XXX 2. It works with all smart phones.