E-commerce & TPS Flashcards
E-commerce
buying and selling goods or services over the internet using a computer
m-commerce
Mobile commerce, involves conducting similar transactions using mobile devices like smartphones or tablets.
Advantages of Electronic and Mobile Commerce
Reduce costs
Speed up the flow of goods and information
Increase accuracy
Improve customer service
Buy-side e-commerce
purchase goods and services
Sell-side e-commerce
sell products to its customers
B2B VS B2C VS C2C
https://ibb.co/r0tNpRq
B2B (Business-to-Business): This involves transactions between businesses. Companies sell products or services to other companies. Examples include a manufacturer selling components to another company for assembly.
B2C (Business-to-Consumer): This involves transactions between a business and individual consumers. Companies sell products or services directly to end-users. Examples include retail stores selling clothes or electronics to customers.
C2C (Consumer-to-Consumer): This involves transactions where consumers sell products or services directly to other consumers. Online marketplaces, like eBay or Craigslist, are examples where individuals sell items to other individuals.
Transactions are commonly associated with online purchases
Dealing with Consumer Privacy Concerns
- Identify theft:
- Companies must be prepared to:
- Identify theft:
Someone using your personally identifying information without your permission to commit fraud
2.Companies must be prepared to:
Make a substantial investment to safeguard their customers’ privacy or run the risk of losing customers
Retail and Wholesale
- Electronic retailing (e-tailing):
- Cybermall
1.Electronic retailing (e-tailing):
Direct sale from business to consumer through electronic storefronts
2.Cybermall:
Single Web site that offers many products and services at one Internet location
The internet….
Has revolutionized the world of investment and finance
The brokerage business
Adapted to the Internet faster than any other arm of finance
Methods to increase security
-Address Verification System
-Card Verification Number technique
-Visa’s Advanced Authorization process
-Federal Financial Institutions Examination Council’s “Authentication in an Internet Banking Environment” guidelines
Theft of Intellectual Property:
- Intellectual property:
- Digital rights management (DRM):
Theft of Intellectual Property
1.Intellectual property:
Works of the mind that are distinct somehow and are owned or created by a single entity
2.Digital rights management (DRM):
The use of any of several technologies to enforce policies for controlling access to digital media such as movies, music, and software
Theft of Intellectual Property
Fraud:
- Phising
- Click Fraud
1.Phishing:
Sending bogus messages to pry personal information from customers by convincing them to go to a “spoof” Web site
2.Click fraud:
Can arise in a pay-per-click online advertising environment when additional clicks are generated beyond those that come from actual, legitimate users
Invasion of Consumer Privacy:
- Online profiling
- Clickstream data
1.Online profiling:
Practice of Web advertisers’ recording online behavior to produce targeted advertising
2.Clickstream data:
Data gathered based on the Web sites you visit and the items you click
Electronic Payment Systems
- Digital Certificate
- Certificate Authority (CA)
1.Digital certificate:
Attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or Web site
2.Certificate authority (CA):
Trusted third-party organization or company that issues digital certificates
Transaction processing systems (TPS):
Check slide for more pictures & examples
-Capture and process detailed data necessary to update records about fundamental business operations
-Include order entry, inventory control, payroll, accounts payable, accounts receivable, general ledger, etc.
-Provide valuable input to:
–Management information systems, decision support systems, and knowledge management systems
Check slide for more pictures & examples
